Remote-access Guide

palo alto va cprs remote access

by Ada Jenkins Published 2 years ago Updated 1 year ago

Why choose VA Palo Alto health care system?

At VA Palo Alto Health Care System, our health care teams are deeply experienced and guided by the needs of Veterans, their families, and caregivers. Find a health facility near you, and manage your health online. Sign up for community events and updates.

What is Vava remote access information (rescue)?

VA Remote Access Information A resource for employees to connect remotely using Cisco AnyConnect VPN (also referred to as RESCUE) or the Citrix Access Gateway (CAG). If you are experiencing problems connecting, please contact the Enterprise Service Desk at 855-673-4357 (TTY: 1-844-224-6186).

How do I request remote access to CAG or rescue?

Users would still need to request remote access and have their remote access accounts enabled for use with either CAG or RESCUE. You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

How do I request remote access to the self-service portal?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.


How do I access my VA remote?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.

How do I get my VA email on my phone?

Access InstructionsAccess the connected app of your choice from the VA App Store.You will arrive at VA sign-in page. ... From the page, enter your email address and password, then select Sign in.More items...

What is a PIV exemption?

If a PIV credential cannot be issued at the time an applicant requires logical access, an exemption will be granted.

How do I access my VA Gov email?

If you don't have an account, you can create one with or now....You can sign in to with any of these 4 HealtheVet.DS Logon.

What is CPRS in the VA system?

Computerized Patient Record System (CPRS)

What is the difference between VA and VHA?

The Veterans Health Administration (VHA) is the component of the United States Department of Veterans Affairs (VA) led by the Under Secretary of Veterans Affairs for Health that implements the healthcare program of the VA through a nationalized healthcare service in the United States, providing healthcare and ...

How long does it take to get a PIV card?

between 2 to 6 weeksThe PIV-II credentialing process can take between 2 to 6 weeks. This includes the time that you were sponsored, enrolled, the card being printed, delivery and when you pick up the card.

Can vatas be accessed from home?

No, you may access webTA from anywhere as long as you use Internet Explorer, version 4.0 or higher, and you use the correct URL.

What is a PIV reader?

A card reader is the hardware that supplies power to the chip and allows the computer operating system to talk to the PIV credential chip operating system. Card readers are available in many shapes and sizes to fit both the PIV credential and to plug into your computer.

Why can't I log into Va Gov?

First, try resetting the password for the account you use to sign in to Reset your password on the My HealtheVet website. Reset your password on the DS Logon website. Reset your password on the website.

How do I create a DS Logon?

Go to the DS Logon self-service website and click on the More DS Logon Options button. From the choices that appear, select Need a DS Logon? You'll be asked to choose how you want to register: If you have a Common Access Card (CAC) with accessible card reader, select this option.

Is there an app for VA?

What is the VA app store? Many veterans don't know that an app store just for veterans exists. But this app store features apps for iPhone and Android devices that veterans can use for appointment scheduling, gathering information and resources, and even connect with medical professionals and pharmacists.

Why can't I get my emails on my phone?

Ensure Automatic Email Sync Is Enabled Most email clients have automatic sync enabled so that you can receive emails without any delays. However, if you have sync turned off in the email app, you will stop getting emails on your Android phone.

How can I receive emails on both my iPhone and my computer?

After you create a primary iCloud Mail address, you can use iCloud Mail on your iPhone, iPad, iPod touch, Mac, and Windows computer, and on

What is remote access?

Remote access allows end users to access resources on the corporate network from a distant location. The most common function of remote access is to enable employees who are traveling or telecommuting to connect to the company network and access resources such as internal applications, intranet, mail services, and file sharing.

What is the primary method of remote access?

Virtual Private Networks. The predominant method of providing remote access is via a Virtual Private Network (VPN) connection. Normally, a user has no expectation of privacy on a public network, as their network traffic is viewable by other users and system administrators.

What is emerging model of remote access?

An emerging model of remote access provides the benefit of a tunnel for broad application support while retaining strong control over access to applications through the next-generation firewall security policy. This approach allows administrators to safely enable remote user activity and access on the network. Combining the benefits from earlier implementations, this model is the most secure and practical remote access solution available today.

What is proxy based portal?

Proxy-based portals require remote users to connect to an intermediary server (the SSL Portal VPN) where they are granted access to applications and resources permitted from the network administrators.

Why Is Secure Remote Access Important?

Secure remote access is important for three reasons: to safeguard and protect intellectual property; to increase employee productivity, and to enhance an organization’s competitive advantage. Organizations can confidently deliver on their current goals and innovate to achieve new ones when employees can work securely from everywhere.

What is remote desktop access?

Remote desktop access is an older and still popular method for accessing resources, typically on a corporate LAN. In this case, a user will connect to a physical or virtual computing instance located on the LAN. Popular examples include Remote Desktop Protocol (RDP) and Virtual Network Computing (VNC).

What is a telephone care program?

The Telephone Care Program Advice Nurses are registered nurses who triage symptoms of illness and injury, provide nursing advice, and recommend options for care. This service provides Veterans with helpful medical advice and free, confidential answers to many health care questions.

What is the VA system?

VA has the nation’s largest system of care for spinal cord injuries and disorders. We provide a convenient, connected network of experts to care for you during each phase of your life. Our experienced primary care providers are trained to check for problems unique to spinal cord injuries.


COVID-19 vaccines: All Veterans, spouses and caregivers can get a COVID-19 vaccine at VA by appointment or walk-in clinic. Visit our vaccine information page

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VA Palo Alto offers COVID-19 boosters

VA Palo Alto health care is administering the Pfizer-BioNTech, Moderna, and J&J/Janssen COVID-19 booster shots.

How to request VA employee self service?

Click on 'I am a VA Employee or Authorized Contractor' then 'Employee Self-Service'. Log in with, or create an account if needed. From here you can make your request. Once on the yourIT Service Portal select:

How to use a PIV card?

To use a USB PIV card reader, plug the USB card reader into your computer, and insert your PIV card. Navigate to the citrix portal and click 'Click here to us Smartcard'. You will be prompted to enter your PIN and select a security certificate.

Does the VA have a dragon?

The VA does not currently provide Dragon to housestaff. You can remotely log in to Stanford Epic, and then use Dragon Mobile to dictate and copy-paste content into CPRS. Detailed Dragon instructions.

How Do I Make a Referral?

The WRIISC provides a national referral program which is an intensive second opinion evaluation for veterans with chronic, or long standing, multi-symptom health problems that are difficult to diagnose.

Local Referrals

Follow these steps if you wish to refer a Veteran who is already receiving health care in the VA Palo Alto Health Care System.

Other Referrals

Follow these steps for all other Veterans – even Veterans in VISN 21 geographic region who are not eligible to receive their health care in the VA Palo Alto Healthcare System.

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