What is Citrix remote PC access?
The Citrix platform makes this secure access possible by giving users access to their physical office PCs. If users can access their office PCs, they can access all the applications, data, and resources they need to do their work. Remote PC Access eliminates the need to introduce and provide other tools to accommodate teleworking.
What remote access options does Vava support?
VA supports remote access with two different applications 1. Citrix Access Gateway (CAG) and 2. CISCO RESCUE VPN Client. The Citrix Access Gateway is designed for users that do not have VA Government Furnished Equipment (GFE) – CAG is a good option to allow users access to general applications such as email and chat.
What is rescue or Citrix Access Gateway?
A resource for employees to connect remotely using Cisco AnyConnect VPN (also referred to as RESCUE) or the Citrix Access Gateway (CAG). If you are experiencing problems connecting, please contact the Enterprise Service Desk at 855-673-4357 (TTY: 1-844-224-6186). CAG is designed for users that do not have VA Government Furnished Equipment (GFE).
How to manage multiple users with remote access to Citrix Workspace?
Install the Citrix Workspace app on each client device that accesses the office PC. Multiple users with remote access to the same office PC see the same icon in Citrix Workspace app. When any user remotely logs on to the PC, that resource appears as unavailable to other users.
How to request remote access VA?
You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).
How to disable automatic server selection in VPN?
In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.
How to enable TLS 1.1?
To enable TLS within Internet Explorer: Select ‘Tools’, then ‘Internet Options’, then the ‘Advanced’ tab. Enable the checkbox for ‘Use TL S 1.1’ (found towards the end of the list).
Is VA responsible for non-VA websites?
This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.
Does ActiveX install software?
Allowing the ActiveX control to run will install software on your computer.
Can Citrix receiver be upgraded?
No upgrades for Citrix Receiver are available.
Can Citrix be whitelisted?
Please contact your IT department with this information: You must whitelist the ID of Citrix Receiver in StoreFront.
Can Citrix be detected on my computer?
Citrix Receiver cannot be detected on your computer. If you know Citrix Receiver is installed, click Continue. If you need assistance, contact your help desk.
What is remote access in Citrix?
Remote PC Access is a feature of Citrix Virtual Apps and Desktops that enables organizations to easily allow their employees to access corporate resources remotely in a secure manner. The Citrix platform makes this secure access possible by giving users access to their physical office PCs. If users can access their office PCs, they can access all the applications, data, and resources they need to do their work. Remote PC Access eliminates the need to introduce and provide other tools to accommodate teleworking. For example, virtual desktops or applications and their associated infrastructure.
When does the remote user have preference over the local user?
By default, the remote user has preference over the local user when the connection message is not acknowledged within the timeout period. To configure the behavior, use this setting:
What does VDA do when it is remote?
If the VDA detects that it is running on a virtual machine, it automatically disables Remote PC Access mode. To enable Remote PC Access mode, add the following registry setting:
What is Wake on LAN?
With the Wake on LAN feature, the magic packets are sent directly from the VDA running on the PC to the subnet in which the PC resides when instructed by the delivery controller. This allows the feature to work without dependencies on extra infrastructure components or third-party solutions for delivery of magic packets.
How to allow remote access to go into sleep mode?
To allow a Remote PC Access machine to go into a sleep state, add this registry setting on the VDA, and then restart the machine. After the restart, the operating system power saving settings are respected. The machine goes into sleep mode after the preconfigured idle timer passes. After the machine wakes up, it reregisters with the Delivery Controller.
How to stop remote user session?
By default, a remote user’s session is automatically disconnected when a local user initiates a session on that machine (by pressing CTRL+ATL+DEL). To prevent this automatic action, add the following registry entry on the office PC, and then restart the machine.
Can I use remote access on my laptop?
Ensure that the Delivery Controllers or Cloud Connectors can be reached from the Wi-Fi network. You can use Remote PC Access on laptop computers. Ensure the laptop is connected to a power source instead of running on the battery. Configure the laptop power options to match the options of a desktop PC.
