Remote-access Guide

healthpartners citrix remote access

by Ms. Patience Paucek Published 2 years ago Updated 1 year ago
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Why choose Citrix for health it?

Healthcare IT solutions. Citrix solutions for health IT enable digital transformation by providing clinicians with instant access to patient information as they roam across facilities, devices and networks. In this hybrid cloud world, we’re not all moving to the cloud at the same pace.

Where is patient data stored in Citrix solutions?

With Citrix solutions, data is stored in the data center rather than on endpoint devices. This keeps Protected Health Information (PHI), clinical trial data, and patient financial information secure.

How does Citrix workflows improve clinical workflows?

Citrix solutions improve clinical workflows by enabling clinicians to access sensitive patient information on any mobile device, over any network. Apps and data securely follow healthcare staff members as they roam, while clinicians can reduce clicks and unnecessary relaunches of apps as they move from location to location.

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How do I access my Citrix gateway?

In a web browser, type the web address of Citrix Gateway. Type the user name and password and then click Logon.

Is Citrix a remote access?

Remote PC Access is a feature of Citrix Virtual Apps and Desktops that enables organizations to easily allow their employees to access corporate resources remotely in a secure manner. The Citrix platform makes this secure access possible by giving users access to their physical office PCs.

What is Citrix Web access?

Citrix Remote PC Access is a solution that allows for a like-local performance and simple seamless access from any device, without having to install or load a VPN.

Why is Citrix gateway not working?

To resolve this issue, ensure your account has full administrative permissions on the client machine (HKEY_USERS\USER_SID\SOFTWARE\Citrix). If your domain account lacks elevated permissions, back up your Registry and delete the Citrix Registry key. Next, exit the Citrix Receiver and relaunch it.

How do I use Citrix remotely?

Create a Citrix Cloud account (if you don't have one already) Obtain a Citrix Virtual Desktops service account. Create a new Resource Location (your office) and install the Citrix Cloud Connectors in it. Install Citrix Virtual Delivery Agent on the Remote PC Access hosts.

How do I access my Citrix Receiver from home?

InstructionsVisit www.citrix.com/partnercentral.Select the Request Account button.Enter information in the required fields and search. ... If the system finds your company, it will display in a box at the bottom of the page.Click the radial button next to the company name and the Continue button.More items...

How do I connect to a Citrix virtual machine?

0:000:39How to Access a Virtual Desktop in Citrix - YouTubeYouTubeStart of suggested clipEnd of suggested clipThis is a video on how to access a virtual desktop. Once logged into Citrix. Once your light intoMoreThis is a video on how to access a virtual desktop. Once logged into Citrix. Once your light into Citrix click the desktops icon at the top of the screen in the desktops.

Why can't I log into Citrix Receiver?

Citrix receiver login problems are often caused due to issues like installing a new application, an OS update, configuration changes and high profile load. You can also have the user log in once again to re-generate the logon duration graph.

Why is Citrix not connecting?

Ensure that the latest version of Workspace is installed. Ensure that the Secure Ticket Authority (STA) on the Storefront and Citrix Gateway match and also ensure that the sequence of STA matches. Ensure that there is no certificate trust issues. Ensure that the certificate chain is complete.

Why Citrix Receiver is not detected?

Download the latest available version to prevent compatibility issues: Navigate to the Citrix Receiver icon >> Advanced Preferences >> About to check the version. Compare it with the latest available version and download a new one if it does not match. Reset the Citrix Receiver if everything else fails.

Is Citrix the same as Remote Desktop?

The only thing that you would need for remote control is a PC. RDP does provide a high level of flexibility. While Citrix uses its own protocol HDX that minimizes bandwidth requirements, enabling you to use Citrix virtual apps and desktops for machines with slower internet connections.

Is Citrix better than remote desktop?

Citrix performs better than RDS because: There's no need to share limited server resources; Citrix offers better scalability for the number of concurrent users you have; It offers better data compression resulting in faster performance.

What is remote network access?

Remote access is the ability for an authorized person to access a computer or network from a geographical distance through a network connection. Remote access enables users to connect to the systems they need when they are physically far away.

What is Citrix server and how does IT work?

Citrix Server refers to Citrix's line of desktop virtualization products: XenDesktop and XenApp. These products allow IT departments to host centralized desktops and applications, respectively. These products enable users to access applications from anywhere, no matter what hardware they are using, including tablets.

How does Citrix help in clinical workflow?

Citrix solutions improve clinic al workflows by enabling clinicians to access sensitive patient information on any mobile device, over any network. Apps and data securely follow healthcare staff members as they roam, while clinicians can reduce clicks and unnecessary relaunches of apps as they move from location to location.

What is Citrix Workspace?

Citrix Workspace provides secure purpose-built platform for app and data access regardless of device, network or location. Citrix Workspace enables IT to rest easy in the knowledge that data is secure in the data center, and gives them the satisfaction of knowing that clinicians get the same secure and familiar experience as they roam from place to place.

Who is responsible for the Employee Mobile Device and Remote Access Policy at HealthPartners/REG?

IS&T Security Management is responsible for the Employee Mobile Device and Remote Access Policy at HealthPartners/REG and shall conduct a risk analysis to document safeguards for each device to be used on the network or on equipment owned by HealthPartners/REG. IS&T Security Management is responsible for developing any related Standards and Procedures for implementing this Policy.

What is HealthPartners/REG?

HealthPartners/REG employees must ensure the appropriate physical and logical security controls are implemented at any remote location that is used to access HealthPartners/REG systems, applications and data beyond the functionality of Microsoft Outlook (e-mail and calendar).

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