Remote-access Guide

zsfg remote access

by Mr. Cullen Nikolaus IV Published 2 years ago Updated 1 year ago
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Can I access the f5/remote access site at zsfg?

If you are on-site at ZSFG, please be sure your computer is not connected to the UCSF-Clinical or DPHUser wireless networks or a wired DPH network. This F5/Remote Access site is intended for REMOTE (off-site) access. While at ZSFG, you should be using the VMWare Horizon client installed on your computer, not this remote HTML5 Client solution.

Why can't I access zsfg on my computer?

While at ZSFG, you should be using the VMWare Horizon client installed on your computer, not this remote HTML5 Client solution. Lastly, check if the site works with a different web browser or on another computer.

What is the zsfg library?

Located at Zuckerberg San Francisco General Hospital and Trauma Center, ZSFG Library is open to the public. We provide research support, point-of-care tools, and a community-focused hub for all employees at ZSFG. Jill provides support for evidence-based research and instruction to clinicians, researchers, and staff located at ZSFG.

What kind of support does zsfg provide?

We provide research support, point-of-care tools, and a community-focused hub for all employees at ZSFG. Jill provides support for evidence-based research and instruction to clinicians, researchers, and staff located at ZSFG.

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Prerequisites

Already have access to DPH VDI and DPH MyDesktop. Note: Trainees should already have access to DPH VDI and DPH MyDesktop, you can you contact your TA to have them verify in the Hydra system.

Procedure for Using mydesktop.sfdph.org

Enter https://mydesktop.sfdph.org in the address bar of your web browser.

Troubleshooting

When connecting to DPHVDIProd I receive the error: “This desktop is currently not available. Please try connecting to this desktop again later, or contact your system administrator.” Resolution: This error occurs intermittently so please try to reconnect again.

Technical Support

For technical assistance, please call the UCSF Service Desk at 628-206-5126 and ask the analyst to assign ticket to ITFS_SFGH team.

Hello!

Welcome to Zuckerberg San Francisco General Hospital and Trauma Center. We provide inpatient, outpatient, emergency, diagnostic, and behavioral services for adults and children.

Hello!

Welcome to Zuckerberg San Francisco General Hospital and Trauma Center. We provide inpatient, outpatient, emergency, diagnostic, and behavioral services for adults and children.

Hello!

Welcome to Zuckerberg San Francisco General Hospital and Trauma Center. We provide inpatient, outpatient, emergency, diagnostic, and behavioral services for adults and children.

Hello!

Welcome to Zuckerberg San Francisco General Hospital and Trauma Center. We provide inpatient, outpatient, emergency, diagnostic, and behavioral services for adults and children.

Hello!

Welcome to Zuckerberg San Francisco General Hospital and Trauma Center. We provide inpatient, outpatient, emergency, diagnostic, and behavioral services for adults and children.

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