Sign in locally with a web browser at unifi.ui.com in order to disable then re-enable Remote Access. a. Log in, select your UniFi OS Console, then go to: Settings > Advanced > Remote Access. 4. Check if there are any ongoing outages to the Remote Access Service at status.ui.com.
Full Answer
How do I enable remote access to my unifi device?
Log in to your Ubiquiti SSO account. Go to the System Settings > Advanced menu, and enable the Remote Access toggle. Try accessing your UniFi OS Console locally by entering its IP address in your web browser, or remotely via Protect web application ( unifi.ui.com ) or mobile app.
What happened to Unifi remote management service?
Edit: They just added this message on unifi.ui.com: The UniFi Remote Management Service is currently undergoing maintenance and will be restored soon. For direct access, please enter the IP address of your UniFi OS Controller device into the browser.
Why can't I connect to Unifi protect on my Cloud Key?
If your Cloud Key's firmware is up to date and can see the Protect application at unifi.ui.com but can't access it , check if Remote Access is enabled. The recent firmware upgrade might have disabled Remote Access functionality. Follow the steps in the How to connect to UniFi Protect section.
How do I access the unifi OS console from another device?
Locally by accessing the IP address of the UniFi OS Console hosting Protect; or Remotely on the Protect web application ( unifi.ui.com ) or mobile app ( iOS / Android ). Note: Remote access must be enabled in your Protect application. It is enabled by default.
How do I access my UniFi remote remotely?
UniFi OS consoles can be accessed remotely at unifi.ui.com. We recommend using our UniFi OS Consoles and Gateways for the most seamless remote access experience because it eliminates issues introduced by third party factors.
Can't connect to UniFi Protect remotely?
If you can't access Protect from any remote location , focus first on the application's on-site network. In both cases: Verify that the UniFi OS Console hosting Protect and all client device(s) have a stable internet connection, including a valid gateway IP and DNS servers.
Is the UniFi network portal down?
No incidents reported today.
How do I access the UniFi controller web interface?
Windows users: Start > All Programs > Ubiquiti UniFi. 2. The UniFi login screen will appear. Enter the admin name and password in the appropriate fields and click Login.
What ports need to be open for UniFi Protect?
When Accessing the NVR from a Remote LAN:PortType (TCP/UDP)Purpose7080TCPHTTP Web UI & API7443TCPHTTPS Web UI & API7445TCPVideo over HTTP***7446TCPVideo over HTTPS***2 more rows
How do I add a camera to UniFi Protect?
Open the UniFi Protect app and tap Add when the device pop-up appears. If this prompt doesn't appear, tap on the ellipse icon in the upper-right corner of the Cameras page and select Add Elements. Note: If no devices are discovered, a help wizard will launch and walk you through troubleshooting steps for the device.
Do I need a UniFi cloud key?
You dont need a cloud key but it does make life easier. You can install the controller on something like a Raspberry Pi 3 / Linux based server or a windows computer. If you arent bothered about the statistics then once you configure your equipment the unifi controller doesnt need to be running.
What is the default password for UniFi controller?
ubnt/ubntThe default login is ubnt/ubnt. After the UniFi Setup Wizard is finished, the UniFi Controller management interface will appear. Log in with the Admin Name and Password that you created, and then you can manage your UniFi devices and view network statistics using the UniFi Controller management interface.
How do I access my cloud key remotely?
0:485:43How To Connect A Local Unifi Controller To Ubiquiti's Cloud PortalYouTubeStart of suggested clipEnd of suggested clipSo to get started to link the two up let's go down to the lower left hand corner and click on theMoreSo to get started to link the two up let's go down to the lower left hand corner and click on the Settings icon. And.
How do I access Unifi AP without a controller?
Start the app on your mobile devices. It will ask for a username and password, the default is ubnt/ubnt. Just pick a strong password and continue. Scroll down and enter your Wifi name (SSID) and password.
How do I find my UniFi controller IP?
How to Find External or Internet IP Address for Unifi Access...From the Unifi Controller click on the Unifi AP.Click on tools in the right hand pane then under Debug Terminal click on Open Terminal.Type the following in to the Terminal Windows that Opens. ... The Internet / External IP address is returned.
Does UniFi have a web interface?
Accepted solution There is no web engine in a UniFi AP. You can try accessing it all day but I am afraid there isn't a web GUI there. You have to run the UniFi Controller to set these devices up.
How do I access dream machine?
Launch the app and tap the +icon to add a new controller. 2. Once detected, the app will automatically connect to the UniFi Dream Machine and the LED will begin to flash blue. If more than one controller is detected, swipe through the app screens horizontally until you locate the correct UniFi Dream Machine.
How do I access UniFi AC Lite?
After you have installed the software and run the UniFi Installation Wizard, a login screen will appear for the UniFi Controller management interface. Enter the Admin Name and Password that you created and click Log In..
What port does UniFi controller use?
Ingress (Incoming) Ports required for L3 management over the internetProtocolPort numberUsageTCP8443Port used for application GUI/API as seen in a web browser. Applications hosted on Windows/macOS/LinuxTCP8843Port used for HTTPS portal redirection.TCP6789Port used for UniFi mobile speed test.3 more rows
What is UniFi Protect?
UniFi Protect uses WebRTC technology to establish connections between your UniFi OS Console and client devices through NAT and firewalls, such as a UniFi gateway, without requiring explicit port forwarding or the revision of firewall rules.
What happens if you don't have a route to the UniFi OS console?
If the client needs to reach your UniFi OS Console's subnet but doesn't have a route, it will hit the gateway (the local router), which knows how to route to the UniFi OS Console. If a VPN is enabled and there's a configured route on the VPN that goes to another network with the same subnet, it will override.
How to disable VPN on Android?
For Android devices , go to the Settings > WiFi & Internet > Data Usage > Cellular Data Usage menu, select UniFi Protect, and make sure WiFi and cellular data are not disabled in the App data usage section. Disable VPN if one is enabled since some VPNs may block WebRTC connectivity, which is used by Protect.
How to find UniFi console IP address?
If you don’t know your UniFi OS Console's IP address , use the WiFiman app ( iOS / Android ) to locate it on your WiFi network. Log in to your Ubiquiti SSO account. Go to the System Settings > Advanced menu, and enable the Remote Access toggle.
What is a Protect application?
A local network with the same subnet as the Protect application. A mobile carrier network via a mobile device or tethering. A remote network, such as a workplace or public WiFi network. Have multiple users, ideally with different system roles, attempt to access the Protect application. Note: Note your observations.
Why does symmetric NAT fail?
Symmetric NAT , while uncommon, can cause issues when establishing WebRTC and other peer-to-peer connections because it does not maintain a 1:1 port mapping ratio for established connections, causing them to fail.
Is UniFi Video obsolete?
UniFi Video is an obsolete product line. This application and its related devices will no longer receive any manner of technical support, including functional and security updates. Additionally, there will be no further updates to Help Center content pertaining to UniFi Video. Ubiquiti Support and Help Center.