What are the variables that can slow or degrade your remote access experience?
While the service is very robust, there are variables that can slow or degrade your Remote Access experience, such as: Your internet connection speed. The use of additional bandwidth consuming devices or services, such as Netflix, Spotify, video streaming and gaming on your local network. Connecting over WIFI or hotspot.
How to contact Citrix Gateway?
If you continue to experience connectivity issues after upgrading Citrix Gateway, please contact the Shared Health Service Desk at 204-940-8500 or 1-866-999-9698.
