Remote-access Guide

vumc epic remote access

by Kole Bergstrom Published 2 years ago Updated 1 year ago
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Full Answer

What's new to VUMC?

New to VUMC? The VMWare Horizon Client is the Virtual Desktop used to access eStar. You do not have to be connected to the Virtual Private Network (VPN) to use VMWare, however if you have other applications open that require the use of the VPN, you will need to leave it connected.

How do I Reset my VUMC ID or password?

VUMC employees with a valid VUMC ID and password can reset a forgotten password by choosing Existing Users and I Forgot My Password. If you have forgotten your password and need assistance, contact the VUMC IT/NTT Help Desk at 615-343-HELP/3-4357 to begin the re-authentication process. Vanderbilt University users can go to VU Identity.

What is VUMC VPN and how does it work?

This service, in conjunction with Multi-Factor Authentication provides a secure link from the user’s computer to the VUMC network and preserves data confidentiality and integrity when information is transmitted from a remote location. Do I have the VPN installed? If you do not have Windows 10 - look for the icon below.

How do I connect to the Vanderbilt network?

The solution allows you to connect to the Vanderbilt network via a VPN client software or web browser capable of using SSL encryption. The SSL VPN allows access to Vanderbilt systems and computing resources with an internet connection in a safe and secure fashion. The Pulse Secure VPN client is now available to all Vanderbilt faculty and staff.

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Overview

If you need to claim a new VUMC ID, change your VUMC password, or manage a VUMC Resource account, you are in the right place. A VUMC ID and password are required by anyone who wants to login to the VUMC network and use Medical Center resources.

AccessVUMC update

Visit the VUMC IT Identity Management Project page for details on the AccessVUMC Identity Management project.

I forgot my password

VUMC employees with a valid VUMC ID and password can reset a forgotten password by choosing Existing Users and I Forgot My Password.

Overview

If you want to change your password, set your display name, view your profile, or manage your VUMC account (s), you are in the right place. MANAGE and CLAIM VUMC accounts below.

Manage your VUMC Account

If you are not a VUMC employee, please call the VUMC IT/NTT Help Desk at 615-343-HELP/3-4357.

Claim your VUMC Account

Multi-factor Authentication and a Virtual Private Network Connection are required to manage your VUMC account. Visit www.vumc.org/enterprisecybersecurity/multi-factor-authentication-mfa or vumc.org/enterprisecybersecurity/vpn for more information.

Overview

Please choose one of the following options to view instructions for connecting to a wireless network at the Medical Center:

I'm a guest or a patient at VUMC

University collaborators or students who frequent VUMC buildings should configure their devices to VUMCEmployee. Your device can be configured to both VUMCEmployee and vuNet wireless networks as you travel from the Medical Center to campus.

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