Remote-access Guide

va remote access information and media portal

by Gregory McDermott Published 2 years ago Updated 1 year ago
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How do I request remote access to a VA facility?

Go to the VA home page (open Internet Explorer on a VA computer-this should be the home screen)Look at the links under the “Top Facility Resources” column on the webpage and click on “Remote Access Request”From there, click on “Self Service Portal” at the top of the page to “Request Access” for Remote Access.

What are the requirements for remote access?

All Remote Access solutions require a valid VA user account, a VA (or other federal agency) email address, an approved remote access request for each specific access method, and smartcard/multi-factor authentication.

How do I sign in to my va email account?

Within the “Sign in” window, enter your VA email address and click “Next”. When the “prod.adfs.federation.va.gov” window appears, click on “Sign in using an X.509 certificate”. Choose your PIV Authentication certificate. Click OK.

How do I reconnect to my va host pool from remote desktop?

Open the “Remote Desktop” application and select the VA Host pool icon you want to reconnect to. ( The MAIN VA AVD icon should appear for all users) Click on your remote application icon and follow step 10 above.

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How do I access my VA remote?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.

What is remote access portal?

These portals emphasize security, protection, and privacy of intranet resources. The architecture of Secure Remote Access is well suited to these types of portals. Secure Remote Access software enables users to securely access intranet resources through the Internet without exposing these resources to the Internet.

How do I use my VA PIV card?

If you have a PIV card, insert your PIV card into the reader. If you do not, choose the username and password option, enter your username and password. For browsers other than Internet Explorer an *. ica file will download once you select an option and will show in the bottom-left of your browser.

Is Va Citrix down?

Va.gov is UP and reachable by us.

How does remote access VPN Work?

A remote access VPN works by creating a virtual tunnel between an employee's device and the company's network. This tunnel goes through the public internet but the data sent back and forth through it is protected by encryption and security protocols to help keep it private and secure.

How do you access a portal?

0:084:03How to Access Your Student Portal - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf it's your first time accessing your portal go ahead and look up account or reset password. ClickMoreIf it's your first time accessing your portal go ahead and look up account or reset password. Click ok enter in your last name and your full social security number or your student id.

Can everyone get a PIV card?

A PIV Card Applicant is anyone who is eligible to apply for a VA PIV Card.

How much does a PIV card cost?

Currently, agencies have the individual responsibility to issue PIV cards to employees and contractors. Often, if an employee or contractor needs access to a different agency, a new card is issued. This increases costs, though, as each PIV card ranges between $200 to $300.

What is VA PIV card?

The PIV Card The Personal Identity Verification (PIV) card is an identification card issued by a federal agency that contains a computer chip, which allows it to receive, store, recall, and send information in a secure method.

Is VA Ebenefits Still Down?

Check all ebenefits.va.gov outages. Ebenefits.va.gov is UP and reachable by us.

Can I log into my VA email from home?

You can sign in to VA.gov with any of these 4 accounts: Login.gov. ID.me. My HealtheVet. DS Logon.

What is Citrix remote access?

Remote PC Access is a feature of Citrix Virtual Apps and Desktops that enables organizations to easily allow their employees to access corporate resources remotely in a secure manner. The Citrix platform makes this secure access possible by giving users access to their physical office PCs.

What is the main purpose of a RAS server?

A remote access server (RAS) is a type of server that provides a suite of services to remotely connected users over a network or the Internet. It operates as a remote gateway or central server that connects remote users with an organization's internal local area network (LAN).

What is the difference between RAS and VPN?

Information sent over a VPN is secure, it«s both authenticated and encrypted, while information sent via RAS lacks these security features. Although RAS served a purpose in providing LAN access to remote users, its time has clearly passed.

What is the difference between RAS and RRAS?

Microsoft Remote Access Server (RAS) is the predecessor to Microsoft Routing and Remote Access Server (RRAS). RRAS is a Microsoft Windows Server feature that allows Microsoft Windows clients to remotely access a Microsoft Windows network.

What is needed for remote access?

Remote computer access requires a reliable internet connection. You'll need to activate or install software on the device you want to access, as well as on the device — or devices — you want to use to get that access.

Using Your PIV Card

Before you get started, make sure your Windows machine has all patches and hotfixes applied.

Things to be aware of

Chrome and Edge may attempt to open the last site you went to based on the browser settings. To prevent this issue, please change this setting to open a New Tab page (preferred) or a specific page when you open a new browser window.

Who should use the 1VA-General Desktop?

The 1VA-General Desktop is for users who need access to general applications, such as:

Have the names of the Specialty Desktops changed?

Yes. The names of desktops for specialty applications have changed to include “Specialty,” e.g., the new name for the “V18-Desktop” is now “V18-Specialty Desktop.”

Who should use the Specialty Desktops?

Only users that need specialty applications from within the desktops (clinical, biomed, and business) should use the specialty desktops. Specialty applications include:

Can users of the 1VA-General Desktop access network resources, such as network drives and SharePoint sites?

Yes. However, users requiring access to network drives, SharePoint sites, and other network resources may need to configure their 1VA-General Desktop. For additional information see the Citrix YourIT Knowledge Article “How do I map a network drive in Citrix” ( KB0013648 only available while on VA's internal network).

Is OneDrive available to 1VA-General Desktop users?

Yes, OneDrive is available to users of 1VA-General Desktop. However, OneDrive is NOT available from File Explorer as it is on normal physical desktops but can be accessed via the web. Users can open files using the URL https://dvagov-my.sharepoint.com/ ( only available while on VA's internal network).

Are users of the 1VA-General Desktop able to connect to physical machines in their offices?

Yes, users of the 1VA-General Desktop may connect to physical machines in their offices. However, they should NOT use remote desktop protocol (RDP) to connect to physical machines in the office.

Can users of the 1VA-General Desktop share their computer audio and camera over Skype?

No. Users of the 1VA-General Desktop cannot share their computer audio and camera over Skype. Users will need to dial in to Skype meetings or have the meeting dial out to them.

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Who Should Use The 1Va-General Desktop?

Have The Names of The Specialty Desktops Changed?

  • Yes. The names of desktops for specialty applications have changed to include “Specialty,” e.g., the new name for the “V18-Desktop” is now “V18-Specialty Desktop.”
See more on oit.va.gov

Who Should Use The Specialty Desktops?

  • Only users that need specialty applications from within the desktops (clinical, biomed, and business) should use the specialty desktops. Specialty applications include: 1. Clinical: Computerized Patient Record System (CPRS), VistA Imaging 2. Biomed: Muse, Picture Archiving Communication Systems (PACS) 3. Business: Veteran In-Patient (VIP) Workplace/Director, Audi…
See more on oit.va.gov

Is OneDrive Available to 1Va-General Desktop users?

  • Yes, OneDrive is available to users of 1VA-General Desktop. However, OneDrive is NOT available from File Explorer as it is on normal physical desktops but can be accessed via the web. Users can open files using the URL https://dvagov-my.sharepoint.com/ ( only available while on VA's internal network). Once files are open and authenticated, users ma...
See more on oit.va.gov

How Does Microsoft Teams Work on The 1Va-General Desktop?

  • Users enabled for Teams or needing to join Teams meetings must use the Teams WebApp from within the VA Ctirix environment through the Internet Explorer (IE) published application and/or from IE in published desktops. The VA Citrix environment does not currently support the Teams application. Thus, users should NOT download the application, even when prompted, when loggi…
See more on oit.va.gov

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