Remote-access Guide

va remote access help desk

by Mrs. Elza Padberg V Published 2 years ago Updated 1 year ago
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Toll Free Phone Number: 855-673-4357 (TTY: 844-224-6186)Nov 2, 2021

Can I log into my VA email from home?

You can sign in to VA.gov with any of these 4 accounts: Login.gov. ID.me. My HealtheVet. DS Logon.

How do I access my Citrix Access Gateway?

In a web browser, type the web address of Citrix Gateway. Type the user name and password and then click Logon. Select Network Access and then click Download. Follow the instructions to install the plug-in.

How do I contact my local VA?

You can call us at one of these phone numbers to ask questions about VA benefits and services.MyVA411 main information line. 800-698-2411. ... Telecommunications Relay Services (using TTY) 711. ... VA benefits hotline. 800-827-1000. ... GI Bill hotline. 888-442-4551. ... VA health benefits hotline. 877-222-8387. ... My HealtheVet help desk.

What is remote access portal?

These portals emphasize security, protection, and privacy of intranet resources. The architecture of Secure Remote Access is well suited to these types of portals. Secure Remote Access software enables users to securely access intranet resources through the Internet without exposing these resources to the Internet.

How do I access my Citrix remote desktop?

Connect to Citrix Remote Desktop (subsequent connections) 1 From the firm's web site https://www.squirepattonboggs.com click the Login link. 2 Click the link for the Remote Desktop session you require. 3 Enter your Username (email address) and Password, then click Sign In.

How do I access Citrix from home?

InstructionsVisit www.citrix.com/partnercentral.Select the Request Account button.Enter information in the required fields and search. ... If the system finds your company, it will display in a box at the bottom of the page.Click the radial button next to the company name and the Continue button.More items...

How do I talk to a live person at the VA?

1-800-698-2411 (1-800-MyVA411) When you call 1-800-MyVA411 and press 0, you will reach a live agent for immediate assistance or connection to the right VA experts.

How do I contact eBenefits?

eBenefits specific questions may be referred to 1-800-983-0937.

What does the VBA do for veterans?

Pension and Fiduciary Service: Provides program oversight that helps wartime Veterans, their families, and survivors with financial challenges by providing supplemental income through Veterans Pension, Death Pension, and Dependency and Indemnity Compensation.

Can someone remotely access my computer without my knowledge?

There are two ways someone can access your computer without your consent. Either a family member or work college is physically logging in to your computer or phone when you are not around, or someone is accessing your computer remotely.

Can someone control my computer remotely?

For any attacker to take control of a computer, they must remotely connect to it. When someone is remotely connected to your computer, your Internet connection will be slower. Also, many times after the computer is hacked, it becomes a zombie to attack other computers.

Can someone remotely access my computer when IT's off?

Without appropriate security software installed, such as anti-malware tools like Auslogics Anti-Malware, it is possible for hackers to access the computer remotely even if it is turned off.

Is Citrix Gateway and Citrix Receiver same?

They are both the same The plugin was for older Citrix Server, citrix receiver and Desktop app are the latest version for this.

Is Citrix Gateway and Citrix Workspace same?

Citrix Gateway enables encrypted and contextual access (authentication and authorization) to Citrix Workspace. Its Citrix ADC-powered load balancing distributes user traffic across the Citrix Virtual Apps and Desktops servers.

How do I log into my NetScaler Gateway?

If you input the IP address of Citrix (http://192.168.1.12) to the URL field of the browser and press Enter, you can access the Citrix WEB GUI Login screen. On the screen displayed below, input [ User Name ] and [ Password ], and click [ Login ].

How do I reset my Citrix gateway password?

Access the My Account home page. Select the Reset password link. Select User name or Email from the drop-down under "Find my account by:" and then enter username/email address in the adjoining field.

Remote Access

A remote access account with either Athens or LibLynx allows you to access library resources with a single username and password while at home or on travel without VPN. We are transitioning from Athens to LibLynx, so Athens will eventually go away.

LibLynx

Here is a list of libraries that have LibLynx now. If your facility is on this list go to the LibLynx page for information and instructions.

How to reconnect to VA pool?

Open the “Remote Desktop” application and select the VA Host pool icon you want to reconnect to. ( The MAIN VA AVD icon should appear for all users)

Can VA staff use virtual desktop?

VA staff that make use of a virtual desktop can now connect directly, without the need to first access CAG or VPN. This is initially only available for Windows-based, VA-issued GFE and personally owned Windows 10 devices.

Media Point of Contact

If you represent the media and have a question concerning the Office of Information and Technology or information technology related topics, please contact oitmediarelations@va.gov.

Website Issues

If you are experiencing a problem with this website, have a question concerning its content, a suggestion related to the website, or just some feedback, please contact oit-webmaster@va.gov.

Contact VA

Get answers to your questions about VA benefits and services. Ask us a question online, call us, or explore our FAQs and other resources.

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