Remote-access Guide

va remote access help

by Dr. Carroll Leuschke DDS Published 2 years ago Updated 1 year ago
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VA Remote Access Information A resource for employees to connect remotely using Cisco AnyConnect VPN

Virtual private network

A virtual private network extends a private network across a public network, and enables users to send and receive data across shared or public networks as if their computing devices were directly connected to the private network. Applications running on a computing device, e.g. …

(also referred to as RESCUE) or the Citrix Access Gateway (CAG). If you are experiencing problems connecting, please contact the Enterprise Service Desk at 855-673-4357 (TTY: 1-844-224-6186).

Full Answer

Can someone help me with remote access?

Windows Remote Assistance lets someone you trust take over your PC and fix a problem from wherever they are. Before you can use it, you'll need to enable access. In the search box on the taskbar, type remote assistance, and then select Allow Remote Assistance invitations to be sent from this computer from the list of results.

How to configure a remote access server?

Configure Routing and Remote Access. Open Server Manager and click Tools on the top toolbar. From the drop-down list, select Remote Access Management. In the open Routing and Remote Access window, right click on your server name just below Server status, then select Configure and Enable Routing and Remote Access from the drop-down menu.

How to remote access a PC from anywhere?

To set up it:

  • Go to Menu > System Preferences > Sharing
  • Select Remote Management - it should appear as a checkbox.
  • Now you can select who has remote desktop access. Either select, All Users, which means any other device on your network, or Mac you own, can access and connect, or ...

Does Someone have remote access to my computer?

You can detect remote access on your computer by identifying the software programs currently in use and recognizing any abnormalities. If you have ever wondered "Is someone else controlling my computer," you are not alone.

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How do I get remote access from the VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.

Is Va Citrix down?

Va.gov is UP and reachable by us.

How do I use my VA PIV card?

If you have a PIV card, insert your PIV card into the reader. If you do not, choose the username and password option, enter your username and password. For browsers other than Internet Explorer an *. ica file will download once you select an option and will show in the bottom-left of your browser.

What is PIV exemption?

1. If a user's PIV card is lost, damaged, or malfunctioning, the user may contact ESD at (855) 673-4357 to remedy the problem. 2. Once ESD verifies the identification of the user, the user will be granted a 14-day exemption.

Why can't I access my HealtheVet?

If you are unable to view your medical data on My HealtheVet, please contact your local VA medical center Release of Information office to obtain copies, to which you are entitled. Please call ahead to confirm any upcoming VA appointments. Your local VA pharmacy can answer questions about your prescription refills.

Why can't I log into the VA website?

First, try resetting the password for the account you use to sign in to VA.gov: Reset your password on the My HealtheVet website. Reset your password on the DS Logon website. Reset your password on the Login.gov website.

How much does a PIV card cost?

Currently, agencies have the individual responsibility to issue PIV cards to employees and contractors. Often, if an employee or contractor needs access to a different agency, a new card is issued. This increases costs, though, as each PIV card ranges between $200 to $300.

Who gets a PIV card?

A PIV Card Applicant is anyone who is eligible to apply for a VA PIV Card. To be eligible, you must: Be an employee, contractor, affiliate or volunteer who will work with VA for more than six months continuously or more than 180 aggregate days in a given year, and.

What is VA PIV card?

The PIV Card The Personal Identity Verification (PIV) card is an identification card issued by a federal agency that contains a computer chip, which allows it to receive, store, recall, and send information in a secure method.

Can you fly with a PIV card?

Travelers will begin seeing new signs at airports nationwide in the coming weeks to remind people that REAL ID-compliant licenses or other acceptable forms of ID, such as a valid passport, federal government PIV card or U.S. military ID, will be mandatory for air travel beginning on October 1, 2020.

Why do I need a PIV card?

Why do I need a PIV Card? The Department of the Interior (DOI) requires a PIV Card to access IT systems on the DOI-Network. This includes IT systems such as FPPS, FBMS, DOI Talent and many other systems used by BIE employees that contain Personal Identifiable Information (PII).

In what type of situation would a PIV be required for federal government use?

HSPD-12 explicitly requires the use of PIV Cards “in gaining physical access to Federally controlled facilities and logical access to Federally controlled information systems.” [HSPD-12] The PIV Card employs microprocessor-based smart card technology, and is designed to be counterfeit-resistant, tamper-resistant, and ...

Is there an issue with Citrix today?

Citrix.com is UP and reachable by us.

Why is my Citrix workspace not working?

The most common cause why Citrix Workspace (formerly Citrix Receiver) is not working is actually the Internet connection you're using. When you have a slow, or unreliable Internet connection, Citrix Workspace isn't able to work properly.

What's wrong with Citrix?

The main problem with Citrix is its overly complex architecture and licensing structure. A typical Citrix infrastructure has too many components and interdependencies.

Has Citrix been hacked?

Hackers breached the agency's Citrix servers Tracked as CVE-2019-19781, this vulnerability allows attackers to bypass authentication on Citrix ADC devices and execute malicious code.

Remote Access

A remote access account with either Athens or LibLynx allows you to access library resources with a single username and password while at home or on travel without VPN. We are transitioning from Athens to LibLynx, so Athens will eventually go away.

LibLynx

Here is a list of libraries that have LibLynx now. If your facility is on this list go to the LibLynx page for information and instructions.

Using Your PIV Card

Before you get started, make sure your Windows machine has all patches and hotfixes applied.

Things to be aware of

Chrome and Edge may attempt to open the last site you went to based on the browser settings. To prevent this issue, please change this setting to open a New Tab page (preferred) or a specific page when you open a new browser window.

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