Remote-access Guide

va remote access cag

by Jo Lesch MD Published 2 years ago Updated 1 year ago
image

How to request remote access VA?

What is CAG 2FA?

What is a rescue GFE?

How to disable automatic server selection in VPN?

Is PIV card reader site specific?

Is VA responsible for non-VA websites?

Does RESCUE GFE support Windows 10?

See more

About this website

image

How do I access my VA remote?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.

Is Va Citrix down?

Va.gov is UP and reachable by us.

How do I use my VA PIV card?

If you have a PIV card, insert your PIV card into the reader. If you do not, choose the username and password option, enter your username and password. For browsers other than Internet Explorer an *. ica file will download once you select an option and will show in the bottom-left of your browser.

How do I access my Citrix Access Gateway?

In a web browser, type the web address of Citrix Gateway. Type the user name and password and then click Logon. Select Network Access and then click Download. Follow the instructions to install the plug-in.

Why can't I access my HealtheVet?

If you are unable to view your medical data on My HealtheVet, please contact your local VA medical center Release of Information office to obtain copies, to which you are entitled. Please call ahead to confirm any upcoming VA appointments. Your local VA pharmacy can answer questions about your prescription refills.

Why is my Citrix Workspace not working?

The most common cause why Citrix Workspace (formerly Citrix Receiver) is not working is actually the Internet connection you're using. When you have a slow, or unreliable Internet connection, Citrix Workspace isn't able to work properly.

How much does a PIV card cost?

Currently, agencies have the individual responsibility to issue PIV cards to employees and contractors. Often, if an employee or contractor needs access to a different agency, a new card is issued. This increases costs, though, as each PIV card ranges between $200 to $300.

Who gets a PIV card?

A PIV Card Applicant is anyone who is eligible to apply for a VA PIV Card. To be eligible, you must: Be an employee, contractor, affiliate or volunteer who will work with VA for more than six months continuously or more than 180 aggregate days in a given year, and.

What is VA PIV card?

The PIV Card The Personal Identity Verification (PIV) card is an identification card issued by a federal agency that contains a computer chip, which allows it to receive, store, recall, and send information in a secure method.

How do I access Citrix remotely?

If a new Citrix Virtual Apps and Desktops site was created for Remote PC Access:Select the Remote PC Access Site type.On the Power Management page, choose to enable or disable power management for the default Remote PC Access machine catalog. ... Complete the information on the Users and Machine Accounts pages.

Is Citrix Gateway and Citrix Workspace same?

Citrix Gateway enables encrypted and contextual access (authentication and authorization) to Citrix Workspace. Its Citrix ADC-powered load balancing distributes user traffic across the Citrix Virtual Apps and Desktops servers.

What is Citrix Access Gateway used for?

Citrix Gateway consolidates remote access infrastructure to provide single sign-on across all applications whether in a data center, in a cloud, or if the apps are delivered as SaaS apps. It allows people to access any app, from any device, through a single URL.

Is there an issue with Citrix today?

Citrix.com is UP and reachable by us.

What's wrong with Citrix?

The main problem with Citrix is its overly complex architecture and licensing structure. A typical Citrix infrastructure has too many components and interdependencies.

Has Citrix been hacked?

Hackers breached the agency's Citrix servers Tracked as CVE-2019-19781, this vulnerability allows attackers to bypass authentication on Citrix ADC devices and execute malicious code.

Why can't Citrix connect to server?

Ensure that the latest version of Workspace is installed. Ensure that the Secure Ticket Authority (STA) on the Storefront and Citrix Gateway match and also ensure that the sequence of STA matches. Ensure that there is no certificate trust issues. Ensure that the certificate chain is complete.

Citrix Gateway

rdx.page_auto_refresh_off. Logoff is successful.

Download Citrix Gateway - Citrix

Downloads Citrix Gateway product software, firmware, components, plug-ins, hotfixes, virtual appliances, betas, tech previews, evaluations and trial software

Citrix Access Gateway Install and Use

Citrix Access Gateway Install and Use (For Windows Operating System using Internet Explorer V 7 or above) Internet Explorer Go to the following address: https://citrixaccess.va.gov

Login Page | Veterans Affairs

The .gov means it’s official. Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you're on a federal government site.

VA.gov sign-in

WARNING NOTICE: This site is intended for use by the public for viewing and retrieving public information only except as otherwise explicitly authorized.

Signing In To VA.gov | Veterans Affairs

Get answers to your questions about signing in to VA.gov to manage your benefits and services online.

How to request remote access to VA?

Go to the VA home page (open Internet Explorer on a VA computer-this should be the home screen) Look at the links under the “Top Facility Resources” column on the webpage and click on “Remote Access Request” From there, click on “Self Service Portal” at the top of the page to “Request Access” for Remote Access.

What is the best URL for VHA21?

Requires one of two options: 1.Use of PIV card instead of your vha21vhasfcxxxxxxdomain name and password, or; 2.Use of a “One Time Password” (a six-digit number generated by the MobilePASSApp) in addition to your vha21vhasfcxxxxxx credentials 3.Best URL is citrixaccess.va.gov; other options are vacagwest.vpn.va.gov, vacageast.vpn.va.gov, vacagnorth.vpn.va.gov, vacagsouth.vpn.va.gov 4.Your Mac/PC/tablet must have Citrix Receiver installed (www.citrix.com) For Mac, Safari is the best browser

Does MobilePassapp generate activation codes?

The phone’s MobilePASSapp will now generate an Activation Code.

Can you use Dragon dictation in CAG?

2. Copying, Pasting, and Printing are turned OFF by default in the CAG. That also means you can’t use Dragon / iOS dictation to enter text. Printing permission request form is at ISO SharePoint (2ndpage this handout)

How to request remote access VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

What is CAG 2FA?

CAG requires 2 Factor Authentication (2FA) by default for all users. The methods supported include PIV, CAC, and MobilePASS.

What is a rescue GFE?

RESCUE GFE provides a security posture check and ensures VA data is encrypted from the end device into the VA trusted network. Prior to the device connecting and being allowed onto the VA trusted network the system is checked for multiple security baselines.

How to disable automatic server selection in VPN?

In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.

Is PIV card reader site specific?

Today, the distribution of PIV card readers is site-specific. We are discussing the possibility of alternative distribution methods. If distribution processes or procedures change, we will provide updated instructions.

Is VA responsible for non-VA websites?

This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.

Does RESCUE GFE support Windows 10?

This software is installed on all GFE laptops prior to being provided to the user. Currently RESCUE GFE supports Windows 7, Windows 8, Windows 10 and MAC OSX.

image
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9