Remote-access Guide

va citrix remote access gateway 2018

by Davin Eichmann Published 2 years ago Updated 1 year ago
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What remote access options does Vava support?

VA supports remote access with two different applications 1. Citrix Access Gateway (CAG) and 2. CISCO RESCUE VPN Client. The Citrix Access Gateway is designed for users that do not have VA Government Furnished Equipment (GFE) – CAG is a good option to allow users access to general applications such as email and chat.

What is rescue or Citrix Access Gateway?

A resource for employees to connect remotely using Cisco AnyConnect VPN (also referred to as RESCUE) or the Citrix Access Gateway (CAG). If you are experiencing problems connecting, please contact the Enterprise Service Desk at 855-673-4357 (TTY: 1-844-224-6186). CAG is designed for users that do not have VA Government Furnished Equipment (GFE).

What is NetScaler Unified Gateway?

Citrix Gateway (formerly NetScaler Unified Gateway) provides single sign on functionality and it provides users with secure remote access to business applications deployed in the data center or a cloud across a range of devices including laptops, desktops, thin clients, tablets and smart phones.

How do I request remote access to a VA facility?

Go to the VA home page (open Internet Explorer on a VA computer-this should be the home screen)Look at the links under the “Top Facility Resources” column on the webpage and click on “Remote Access Request”From there, click on “Self Service Portal” at the top of the page to “Request Access” for Remote Access.

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How do I access my VA remote?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.

How do I access my Citrix Access Gateway?

In a web browser, type the web address of Citrix Gateway. Type the user name and password and then click Logon. Select Network Access and then click Download. Follow the instructions to install the plug-in.

Is Va Citrix down?

Va.gov is UP and reachable by us.

How do I use my VA PIV card?

If you have a PIV card, insert your PIV card into the reader. If you do not, choose the username and password option, enter your username and password. For browsers other than Internet Explorer an *. ica file will download once you select an option and will show in the bottom-left of your browser.

Is Citrix Gateway and Citrix Workspace same?

Citrix Gateway enables encrypted and contextual access (authentication and authorization) to Citrix Workspace. Its Citrix ADC-powered load balancing distributes user traffic across the Citrix Virtual Apps and Desktops servers.

Is Citrix Gateway and Citrix Receiver same?

They are both the same The plugin was for older Citrix Server, citrix receiver and Desktop app are the latest version for this.

Why is my Citrix Workspace not working?

The most common cause why Citrix Workspace (formerly Citrix Receiver) is not working is actually the Internet connection you're using. When you have a slow, or unreliable Internet connection, Citrix Workspace isn't able to work properly.

Why can't Citrix connect to server?

Ensure that the latest version of Workspace is installed. Ensure that the Secure Ticket Authority (STA) on the Storefront and Citrix Gateway match and also ensure that the sequence of STA matches. Ensure that there is no certificate trust issues. Ensure that the certificate chain is complete.

Why can't I access my HealtheVet?

If you are unable to view your medical data on My HealtheVet, please contact your local VA medical center Release of Information office to obtain copies, to which you are entitled. Please call ahead to confirm any upcoming VA appointments. Your local VA pharmacy can answer questions about your prescription refills.

How much does a PIV card cost?

Currently, agencies have the individual responsibility to issue PIV cards to employees and contractors. Often, if an employee or contractor needs access to a different agency, a new card is issued. This increases costs, though, as each PIV card ranges between $200 to $300.

Who gets a PIV card?

A PIV Card Applicant is anyone who is eligible to apply for a VA PIV Card. To be eligible, you must: Be an employee, contractor, affiliate or volunteer who will work with VA for more than six months continuously or more than 180 aggregate days in a given year, and.

What is VA PIV card?

The PIV Card The Personal Identity Verification (PIV) card is an identification card issued by a federal agency that contains a computer chip, which allows it to receive, store, recall, and send information in a secure method.

How do I access my Citrix remote desktop?

Connect to Citrix Remote Desktop (subsequent connections) 1 From the firm's web site https://www.squirepattonboggs.com click the Login link. 2 Click the link for the Remote Desktop session you require. 3 Enter your Username (email address) and Password, then click Sign In.

How do I access Citrix from home?

InstructionsVisit www.citrix.com/partnercentral.Select the Request Account button.Enter information in the required fields and search. ... If the system finds your company, it will display in a box at the bottom of the page.Click the radial button next to the company name and the Continue button.More items...

How do I log into my NetScaler Gateway?

If you input the IP address of Citrix (http://192.168.1.12) to the URL field of the browser and press Enter, you can access the Citrix WEB GUI Login screen. On the screen displayed below, input [ User Name ] and [ Password ], and click [ Login ].

What is Citrix gateway service?

Citrix Gateway service provides secure remote access solution with a diverse Identity and Access Management (IdAM) capabilities, delivering a unified experience into Virtual apps and Desktops, and so forth.

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