Remote-access Guide

uw madison remote access

by Caleb Abbott Published 2 years ago Updated 1 year ago
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What is the UW-Madison Remote Desktop Service?

The Remote Desktop Service is available to UW-Madison employees and enables remote access to campus software and resources. If you have questions or would like more information on the service please visit https://kb.wisc.edu/helpdesk/page.php?id=836 .

How do I remotely access the UW network?

Activate a VPN software, if necessary, to remotely access the UW network. Authenticate with the system you need to access, with two-factor authentication if necessary. Install a terminal emulator to access systems that use a command line interface. PuTTY is recommended for Homer, Red, and other Unix systems.

Why work at UW–Madison?

Many jobs will be conducted on campus to support UW–Madison’s missions of scholarship, teaching, and service. At the same time, the nature of the workplace is evolving.

How does VPN work on the UW–Madison campus?

All traffic from the client is routed through the tunnel with a campus IP address, making that traffic appear to be originating from on-campus. VPN encrypts traffic from your client to the campus network. No matter where you are in the world, VPN can help make you feel like you are on the UW–Madison Campus.

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How to identify yourself as a valid UW Madison user?

If you have a database URL in your browser that doesn’t contain ezproxy.library.wisc.edu, you can identify yourself as a valid UW-Madison user by clicking on the remote access bookmarklet in your list of bookmarks. This will redirect you to a page where you can login with your NetID and gain access to licensed content.

How to access licensed resources?

The best way to access licensed electronic resources is through the links to those resources on the library website and in the catalog. If you want to use your own bookmarked URLs, it is important to use this bookmarklet, which will allow for authorized access to licensed resources for you.

Remote Work and the Evolving Workplace

The fall semester of 2021 will see a return to the vibrant residential campus community we knew before the pandemic. Many jobs will be conducted on campus to support UW–Madison’s missions of scholarship, teaching, and service.

Additional Resources for the Remote Work Agreement

Employee Checklist for Completing a Remote Work Agreement (PDF) This checklist provides information, guidance, and potential action steps to help you prepare for successful completion of your Remote Work Agreement.

Additional Campus Resources

Reuniting Campus Thematic courses, toolkits, and other resources are available to all UW–Madison employees who wish to develop new skills and navigate workplace changes.

How to bookmark a library resource?

If you would like to bookmark a library resource, simply copy the URL from a library web page to ensure you get the correct information. If you find that a library resource denies you access, you can try using the library’s Remote access bookmarklet (see menu on the right). PLEASE NOTE: The remote access bookmarklet will only work for UW-Madison faculty, staff, and students.

What is EZproxy service?

EZProxy is a remote access service that re-writes a URL so you are recognized as an authorized user. This service:

Does a campus VPN give you access to library resources?

Note that using a campus VPN DOES NOT automatically give you access to library resources. Get to the resource through our library website, and the resource will automatically ask you to login with your UW-Madison NetID.

What is WiscVPN software?

WiscVPN (Virtual Private Network) software allows UW–Madison faculty, staff and students to access University resources even when they are using a commercial Internet Service Provider (ISP). It accomplishes this by encrypting internet traffic between a home/remote personal or work computer/laptop and the campus network. All traffic from the client is routed through the tunnel with a campus IP address, making that traffic appear to be originating from on-campus.

What is VPN on campus?

VPN encrypts traffic from your client to the campus network.

Do you need MFA Duo to access WiscVPN?

Individuals must authenticate with MFA-Duo to access WiscVPN.

For Windows (scroll down for Mac instructions)

Windows includes Remote Desktop Connection, and the *.rdc files should be set to open with it.

For Macs

Remotely connect to Windows Machines in DPLA Labs Using preconfigured *.rdc files (Mac)

How to remotely access the UW network?

Activate a VPN software, if necessary, to remotely access the UW network. Authenticate with the system you need to access, with two-factor authentication if necessary. Install a terminal emulator to access systems that use a command line interface. PuTTY is recommended for Homer, Red, and other Unix systems.

What is a VPN for UW?

To access resources on the UW network, telecommuters should use an approved, secure virtual private network (VPN). A VPN is an application on your computing device that establishes a secure connection to a network. VPN options include: Husky OnNet: free to current students, faculty and staff.

What is a VPN on campus?

A VPN allows you to access items as if you were on campus, but you’ll need: Husky OnNet or another departmental-recommended VPN software that you use. Location and how to connect to any shared or mapped drives for files or other tools and resources you need for your work or studies.

How to access voicemail from remote location?

To access your voicemail from remote locations, you’ll need to know your 7-digit mailbox number. You will need to either activate call forwarding from your campus phone before working remotely, or sign up for Remote Access Call Forwarding to activate call forwarding from remote locations.

What is the UW Zoom?

UW Zoom is aligned with Family Educational Rights and Privacy Act (FERPA), a federal law that protects the privacy of student educational records and the Health Insurance Portability and Accountability Act (HIPAA), a federal law that protects the privacy of medical information.

Can you access files remotely?

When working remotely: You must store any files you want to access remotely in the online storage option you chose — any files not stored in an online storage system cannot be accessed remotely. You must know the URL from which access web-based storage.

Can you map a drive on your home computer?

You may map a drive on your home computer to access your work files on a shared file service.

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