Remote-access Guide

uw health citrix remote access

by Annie Reichel Published 2 years ago Updated 1 year ago
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How to log into Citrix from home?

Users can log on by using any of the following Citrix Workspace apps:

  • Citrix Workspace app for Web
  • Citrix Workspace app for Windows
  • Citrix Workspace app for Mac
  • Citrix Workspace app for iOS
  • Citrix Workspace app for Android

How to get on to Citrix our remote applicaton server?

What Programs are accessible through the Remote Application Server?

  • EMS
  • Real VNC
  • Remote Desktop

How to access remote application services at UW Tacoma campus?

Eligible Users

  • Current UW faculty, staff and students
  • Authorized Husky OnNet – Department users
  • Sponsored NetIDs for which the Assign Husky OnNet Services tool has been used by the sponsor to authorize access; requires valid UW budget.

How to install and configure Citrix remote PC?

This guide will showcase how to perform the following actions:

  • Create a Citrix Cloud account (if you don’t have one already)
  • Obtain a Citrix Virtual Desktops service account
  • Create a new Resource Location (your office) and install the Citrix Cloud Connectors in it
  • Install Citrix Virtual Delivery Agent on the Remote PC Access hosts
  • Create a Machine Catalog in Citrix Virtual Desktops service
  • Create a Delivery Group

More items...

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What is a CSAR in Citrix?

UWHealth controls who has access to Citrix and how many privileges each user gets. Access requests are submitted with a Computer Systems Authorization Form (CSAR) . End users are expected to request access privileges from their supervisors.

Does Citrix require MFA?

On December 18, 2020, UWHealth increased their security by requiring all Citrix users to activate Multi-Factor Authentication (MFA) for their accounts. This adds a step to the login process whereby a user approves a login from his or her phone after entering his or her username and password at the Citrix login screen . Remote users (i.e. users attempting to connect from home or other offsite locations) must have MFA enabled in order to log into Citrix.

Can you access a virtual computer on the UWHealth network?

Select users with the proper permissions can access a virtual Windows computer on the UWHealth network. This is useful for several reasons, including gaining access to shared network drives on the UWHealth network and using Office products linked to your UWHealth account (such as Outlook).

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