Remote-access Guide

usf epic remote access

by Dr. Jakob Emmerich IV Published 2 years ago Updated 1 year ago
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What is a VPN in USF?

A Virtual Private Network, or VPN, is a way for your computer to connect securely to another network over the Internet. Once connected to the USF VPN, your computer will act as if it is physically connected to the campus network. This allows access to restricted intranet resources, such as SharePoint.

Why is my USF website loading so slowly?

This is due to the network traffic being routed through the campus network to you, rather than directly to you. Only use the VPN if needed.

Does Box work on USF?

No, Box is a cloud-based server solution that is external to the USF campus. In most cases, Box will work faster when not using the VPN, since the traffic is not being routed though the USF network. PLEASE NOTE: When using the USF VPN, all web traffic is routed through the campus network. Do not conduct any personal business online while ...

Can faculty work remotely at USF?

While working remotely, USF faculty and staff may be seeking resources to deliver online instruction and to help meet virtually, check voicemail, access desktop PC’s remotely, and access the university’s VPN.

Overview

This page provides new Residence with basic information and resources for both USF and TGH to help with getting started in Epic.

USF Resources

Here is a list of resources you can access to help resolve issues you may encounter in the event of computer problems, Epic and other applications related to USF:

TGH Resource

For help with Computer related issues at TGH sites, i.e. Passwords, Epic, Epic Training, etc.,

Remote Work Guides

Are you a USF Health faculty or staff member who needs to prepare for telecommuting? Or are you a supervisor of remote employees who’d like to learn more about managing staff from a distance? Get started with your remote work experience here.

Telecommuting Policies, Procedures & Agreements

The following policies, procedures and agreements apply to USF Health employees who will be working remotely.

Using Microsoft Teams

All you need to know about using Microsoft Teams, USF’s collaboration platform, is here.

Best Practices for Remote Meetings

The following tips are for meeting participants and leaders who’d like to improve their online presence in virtual meetings.

IT Resources & Online Tools

The following resources and tools for USF Health faculty and staff will help you prepare for using the technology required to work remotely.

Remote Work Satisfaction Surveys

USF Health surveyed employees and their managers for feedback on experiences of working remotely and recommendations for improving remote work at USF Health. View the results of the surveys here.

Overview

The Remote Desktop Gateway (RDG) is used to access your on-campus Windows computer from another remote computer. It provides additional security for our connections with university computing resources.

Connecting from a Remote Computer

If you are using a Mac or Window 7 machine from home to connect to your newly deployed PC on campus, you must contact USF IT Remote Support to have an edit made to your work system.

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