Remote-access Guide

trihealth remote access

by Mrs. Jewel Swaniawski MD Published 2 years ago Updated 1 year ago
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Physicians with medical staff privileges will have the opportunity to request remote access to TriHealth Connect. This will provide you with access to your patient records and the ability to place orders while off-site. Remote access will be available for Windows-based, MAC computers and iPads.

Full Answer

What login do I use for my TriHealth account?

For this login, please use your TriHealth network login. For example, ab12345. There's no need to type NT_TRIHEALTH. If you were provided with a different login you may use that here as well. If you're a board member please use the board member login instead.

How do I remotely access Trinity Health?

Remote Access via Connect Portal on a Trinity Health Computer (Laptop or Desktop): Remote Access via Connect Portal on a Non-Trinity Health (e.g., Physician Office or Personal) Computer: Remote Access on a Mobile Device (e.g., Cell Phone, Tablet, or Chromebook) Using Citrix Workspace App:

Where can I access TriHealth bridge and hrcentral?

TriHealth Bridge is available anywhere a team member has an internet connection. When accessing TriHealth Bridge content other than Our Stories and Our Events from outside of the TriHealth network, team members do have to manually log in. HRCentral is TriHealth's online resource for Human Resources information.

Can physician staff access TriHealth connect while off-site?

Physicians with medical staff privileges will have the opportunity to request remote access to TriHealth Connect. This will provide you with access to your patient records and the ability to place orders while off-site.

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TriHealth Bridge

TriHealth Bridge is the TriHealth team member intranet. This website serves as a team members primary resource for system news and information. TriHealth Bridge is available anywhere a team member has an internet connection.

HRCentral

HRCentral is TriHealth's online resource for Human Resources information. Available 24 hours a day, seven days a week, it includes information about benefits, education, wellness, workplace policies and much more. Team members can log into HRCentral from anywhere.

HR Service Center

HR Service Center is a TriHealth resource where team members can receive answers to general human resources questions. It includes information about benefits, workplace policies and much more. Available Monday - Thursday 7:30 a.m. to 5 p.m. and Fridays 7:30 a.m. to 4:30 p.m. Call 513 569 5950 or email TriHealthHRBC@TriHealth.com.

Webmail

Team members with a TriHealth email address can log into their email account from anywhere, using their email login credentials.

IS Service Center Customer Portal

Team Members can access the IS Service Center Customer Portal to submit support tickets from anywhere.

TriHealth Learn

TriHealth Learn (formerly LEARN) is TriHealth’s learning management system, which provides access to online educational programs, videos, and resources. The system also allows you to register for instructor-led classes, and it tracks your education completions.

TriHealth EAP (Formerly CONCERN Services)

Through TriHealth EAP, we offer professional support and counseling for both team members and their family members, giving them the resources they need to handle life's challenges. Learn more.

Step 1: Security - MFA Setup

Multi-Factor Authentication (MFA) is required for safely and securely accessing Trinity Health resources while working off-site.

Step 2: How to Connect to Trinity Health Resources

Instructions: Please choose the job aid that best reflects the application and type of device you’ll use to remotely access Trinity Health resources.

Need Help?

Please follow the instructions on this page before calling the Service Desk, unless your issue is critical, e.g., one that impacts patient care.

Frequently Asked Questions

Most people use the Trinity-Health domain EXCEPT in the following locations:

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