Remote-access Guide

sutter remote access

by Dayton Johns Published 2 years ago Updated 1 year ago
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Who can request access to Sutter Health’s clinical data?

This page enables Providers (Office), 3rd Party Billers, Sutter’s Business Associates, and other Covered Entities to request access to Sutter Health’s clinical data. Please review the below information and select the most relevant access type.

What information do I need to connect to sutterlink?

You will need your Sutter-assigned User ID (UserID@sutterhealth.org), SutterLink network password, and an authentication code to access the data from Sutter Health’s electronic health record. Having trouble? Forgot your password? New Office Interested in SutterLink?

What is sutterselect and how do I use it?

The SutterSelect website gives you access to personalized information about your health plan benefits, claims status and other important information. You will need your ID card when you first log in to create your personal account.

How do I log in to the Sutter provider hub?

Use your Sutter network username and password to log into the Sutter Provider Hub from within the Sutter network. Your username is the first part of your Sutter email address.

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How do I access Sutter email from home?

Open Google Chrome* or Internet Explorer to begin.At Work (In Network)At Home (Out of Network)Go to http://myehs.sutterhealth.org.At the Sign In page, enter your networkusername@sutterhealth.org then click Next.Enter your Network Password and click Sign in.Step 5 (Out of Network Log in Attempts):More items...

How do I view my health video online?

Talk to a Doctor Right From HomeLaunch and sign in to your My Health Online app.Choose the type of Video Visit you'd like to schedule.Check the list of conditions that can be addressed through telehealth.Select a time that works for you.Confirm your information is correct and book your appointment.More items...

What is SutterLink?

SutterLink is a Secure, web-based portal access to Sutter's EHR that provides view access to all of the Clinical data in Sutter EHR including images, scanned documents and outside data available to Sutter Health users through Care Everywhere.

Is Service Desk Sutter?

Clinical Applications and Resources If you're having trouble accessing any of the applications or websites below, please call Sutter Health's Service Desk at (916) 363-2233 or toll free at (888) 888-6044.

How do you do a video visit?

0:162:37How to Do Video Visits in MyChart - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd we will go ahead and sign in with our username. And password. Once we are logged in we will wantMoreAnd we will go ahead and sign in with our username. And password. Once we are logged in we will want to find our appointment for today. We will go up to the visits. And appointments and visits.

How do you make a video visit?

How It WorksCheck to see if your inmate's facility offers video visitation.If video visitation is offered at the facility, go to www.gtlvisitme.com. ... Select the facility where your loved one is located.Search for your inmate, and add them.Click “Schedule” to begin the scheduling process.More items...

What EHR does Sutter Health use?

Epic HyperspaceAccess to Sutter's Electronic Health Record (EHR) Epic Hyperspace. Epic Hyperspace is a Citrix-based application that provides various patient care workflow functions.

Is Sutter Health a union?

Professionals represented by these contracts are part of the Union's Medical Professionals Unit.

Does Sutter Health have a union?

Interestingly, Sutter Medical Center Sacramento is not unionized.

Does Sutter Health have a pension plan?

Sutter Health's pension is one of many employee benefits, including health insurance at low or no cost, paid time off, education assistance, 403(b) plan, and a retiree health care account at many locations.

How do I use FollowMyHealth?

0:463:00FollowMyHealth Patient Portal Walk-Through - YouTubeYouTubeStart of suggested clipEnd of suggested clipClick on the button in the top right corner that says add apps. Moving over to the top right side ofMoreClick on the button in the top right corner that says add apps. Moving over to the top right side of the screen you'll see appointments. This is where you can view upcoming or past appointments.

How do I do a video call with my doctor?

You might need to download the Zoom (videoconferencing service) app, the MyChart electronic medical records app or your hospital's app. In some cases, your doctor's office will send you an email with a link to download an app that they use for videoconferencing or medical records.

How do you reset follow my health?

If you need to reset your password, you will need to choose the authentication account that you used to log in to FollowMyHealth account (Facebook, Google, Yahoo, or LiveID). Then, select the available link to start a password reset process that is unique to each account as you have configured it (see example below).

Team Sutter App

Get the latest news and information on the Team Sutter app! Text 'Sutter' to 75189 to download it on your device. (Message and data rates apply.) See terms and conditions.

Focused Recognition App

Celebrate a teammate for demonstrating our Sutter Values — download the Focused Recognition app.

Personal Resources

Employee Assistance Program Confidential assistance and access to licensed therapists to help you.

SutterSelect Well-Being Program

SutterSelect offers a comprehensive well-being program with tools and resources to help you enhance your overall well-being. As a SutterSelect member, you have access to well-being activities, challenges, events, newsletters and rewards.

Live Well for Life

Live Well for Life is a comprehensive wellness program that assists you in achieving your personal health and wellness goals. Only for employees that belong to one of the following union groups: ABSMC CNA, CHEU, Unite HERE 2850, OPEIU L29, STCH CNA, SCAH CNA, PAMF ESC L20 APCs only, MPMC OEIU L39

Self Service

Use our records portal for current cases and completed cases dating back to 2008. No registration required.

If you don't find your case

If you can't find case records, it's usually for one of two reasons. Either the case isn't a Sutter Superior Court case, or it's a confidential case. You must come to the courthouse in person to search for a confidential case.

What is access control policy?

Our strict access control policies and security systems ensure your clinic and patient data are always guarded with the highest security.Our compliance with the most stringent privacy laws globally ensures that only authorized individuals can access personal information.

What is SSO in Sutter?

Single Sign-On (SSO) has been enabled for internal Sutter Health Providers. Use your Sutter network username and password to log into the Sutter Provider Hub from within the Sutter network. Your username is the first part of your Sutter email address.

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