Remote Access to Epic Hyperspace Connecting to the Citrix Access Gateway Open a web browser and type https://sfhconnect6.stfranciscare.org When logon screen comes up, enter your credentials (same credentials you use when logging in to a PC at Saint Francis) and click Log On
Full Answer
How do I contact the Saint Francis Epic team?
Should you have any questions, please contact the Saint Francis Epic team via email or call us at 918-502-3692 / 1-844-234-8741. Epic is Saint Francis Health System’s patient-centered electronic health record (EHR) that provides a single medical record for each patient across all care settings.
What is EpicCare link?
EpicCare Link is the secure Web-based portal that connects Saint Francis Health System with affiliated providers in the community. With approved access, providers, their office staff and regional hospitals can use EpicCare Link to access select information stored in the Epic system about referred or admitted patients.
How do I remotely access a physician office?
Remote Access via Connect Portal on a Non-Trinity Health (e.g., Physician Office or Personal) Computer: Remote Access on a Mobile Device (e.g., Cell Phone, Tablet, or Chromebook) Using Citrix Workspace App: Microsoft Outlook Access via Browser (e.g., Edge, Chrome, Firefox, etc.):
What can I do with my Franciscan email?
Your source for HR, Finance, Supply Chain support, including access to applications such as Kronos, Workday Self-Service and more. Check your Franciscan email from your home computer. You can install Outlook, Teams or other Office 365 applications on your mobile device.
EpiCare Forms
As a Trinity Health Of New England affiliated provider, you are the heralds for your patients care. We are thankful you have elected to work with Saint Francis in providing care for your patients. In order to efficiently coordinate treatment we are proud to provide you with an EpiCare portal where you can easily submit the followings:
Other EpiCare Requests
Use the button below to report a problem to the Help Desk using the Self-Service form or call the Help Desk at (860) 714-5519.
MyFranciscan Service Center
Your source for HR, Finance, Supply Chain support, including access to applications such as Kronos, Workday Self-Service and more.
Office 365 Mobile Setup
You can install Outlook, Teams or other Office 365 applications on your mobile device. The mobile guide will walk you through this process so that you can access your Franciscan email, calendar, etc. on the go.
Learning Compass
View and complete mandatory education modules or search to find a course of interest.
Forgot Your Password?
If you forgot or need to reset your password, you can connect via IS Connect Self Service Password Reset .
Step 1: Security - MFA Setup
Multi-Factor Authentication (MFA) is required for safely and securely accessing Trinity Health resources while working off-site.
Step 2: How to Connect to Trinity Health Resources
Instructions: Please choose the job aid that best reflects the application and type of device you’ll use to remotely access Trinity Health resources.
Need Help?
Please follow the instructions on this page before calling the Service Desk, unless your issue is critical, e.g., one that impacts patient care.
Frequently Asked Questions
Most people use the Trinity-Health domain EXCEPT in the following locations: