Tips for virtual visitation during COVID-19
Many facilities across many countries are being affected by the current coronavirus (COVID-19) pandemic. For the safety of our patients, our hospital personnel and for you, our facility is restricting patient visitation.
We recommend considering one of the following apps to connect virtually with your loved ones
You can download them in either the App Store (iPhone) or the Play Store (Android). Both the patient and the visitor will need to download the same application.
Apple iOS 8 – hCare Access (VDI)
iOS is now supported with hCare Access after updating to the new version of Citrix Receiver in the App Store.
For Employees
Simplified Remote Access (SRA) is a way for employees and vendors to quickly, easily, and securely access the HCA network from outside the hospital. Users will no longer need security tokens to connect to the hospital systems; instead, they will use a 3-4 ID and password.
