Go to NAS OS > Network > Remote access. In the Remote access drop-down menu, choose Seagate MyNAS. Type a name for the NAS OS device in the Name field.
Full Answer
What happened to the Seagate central remote access feature?
Effective April 8, 2018, the remote access feature on Seagate Central will no longer be supported. This feature allows users to remotely access files while not on the same network as their Seagate Central device. All other features will continue to work as expected while on the same network as your device.
How do I set up remote access on a Seagate NAS device?
Go to NAS OS > Device Manager > Network > Remote access. In the Remote access drop-down menu, choose Seagate MyNAS. Type a name for the NAS OS device in the Name field. The name should be different than the NAS OS device’s network name. Choose Apply. NAS OS will query the MyNAS server to see if the name is available.
Why is my Seagate Drive not working on my computer?
If everything else sees the drive properly and is able to access it, reboot your computer. If it still does not see the drive properly, check your connections and make sure the computer is still part of the same network as the Seagate Central. Since something else is able to access the drive properly, the drive is still working.
Can Seagate remotely Fix my Computer?
You further expressly acknowledge that there is a possibility that Seagate's efforts to solve your problems by remotely connecting to your computer systems may not fix your problem and/or may result in damage to your computer hardware, software and/or any related systems, including, without limitation, loss of data.
How do I access my Seagate NAS remotely?
Set up MyNAS remote accessGo to NAS OS > Device Manager > Network > Remote access.In the Remote access drop-down menu, choose Seagate MyNAS.Type a name for the NAS OS device in the Name field. The name should be different than the NAS OS device's network name.Choose Apply.
Can't connect Seagate server?
First, unplug the Central from power and unplug the Ethernet cable from your router. Then, power your computer down. Connect the Ethernet cable so it connects your Seagate Central to your computer's Ethernet port. Then, power your computer back on and reconnect the Central's power.
Can't connect to Seagate NAS?
If the Seagate Business NAS is still not showing up on your network: Verify the NAS is directly connected to the same router as the computer you are attempting to connect from. Consider restarting the router. During initial configuration it is advised to avoid using ethernet hubs and switches.
How do I access my Seagate Sdrive?
At the sign in window, enter your Seagate Access credentials and choose Sign in. Choose Sdrive and select Add device. Sdrive is available in the following locations....Accept a Personal Cloud invitationClick Sdrive in the system tray (PC) / menu bar (Mac).Choose Add device. ... The pending invitation should be listed.
Can't connect Seagate external hard drive?
Basic hardware troubleshooting steps:Try connecting the drive to a different port on the computer.If possible, try using a different cable.Try using the drive on a different computer.Verify the drive light is on. ... Try a different power outlet.More items...
How do I find my Seagate IP address?
Please follow this procedure to find the IP address of your Seagate Central in Windows:Press the Windows key + R.In the Run window, type: cmd.Press Enter.In the command prompt window, type: ping seagate-XXXXXX. (XXXXXX is the last six digits of the MAC on the Seagate Central label)Press Enter.
Why can't I see my NAS drive?
If you're still unable to see/access the NAS device on Windows 10, try accessing it from a working Windows 8 or lower version of the Windows system on the same network as NAS. If the NAS device is still invisible, there might be some issues with your NAS device. In such a case, your data on NAS disks might be at risk.
How do I connect my Seagate external hard drive to my network?
Connecting to the Internet Through Your Seagate Wireless Open the Seagate Media app on your mobile device or in a Web browser on your computer. Tap or click the Wi-Fi icon (on most devices) near the top of the app or page. Select the wireless network you want and tap or click Join Network.
What is the default username and password for Seagate Central?
Username: the default username is admin. To change it, enter a username from 1-20 alphanumeric characters. Password: from 4-20 alphanumeric characters. Consider using a strong password that is difficult for others to guess.
How do I open a Seagate external hard drive?
0:313:17Open / Dismantle the Seagate Expansion Desktop Drive to use as ...YouTubeStart of suggested clipEnd of suggested clipJust insert the tool into the gap and rotate it away from you pushing the top part of the case awayMoreJust insert the tool into the gap and rotate it away from you pushing the top part of the case away from the. Bottom. Once you've done three sides you should be able to lift off the top of the case.
How do I get my Seagate hard drive to work?
In Windows-based computer, there is no need to do anything special or additional to make the drive work. Simply plug in the power, plug in the USB cable, and the drive should appear in (My) Computer/This PC and Windows Explorer/File Explorer.
How do I open a Seagate External Hard Drive Backup Plus?
1:4811:06How to open a Seagate Backup Plus Drive - YouTubeYouTubeStart of suggested clipEnd of suggested clipThe drive inside start up the little gap. At the top Seagate logo is just a guitar pick in thereMoreThe drive inside start up the little gap. At the top Seagate logo is just a guitar pick in there just to get us started see that and then just I work that in you'll hear pops. Run it down the side.
How do I log into my Seagate Personal Cloud?
To access your Personal Cloud using your favorite web browser.Open a web browser and go to personalcloud.seagate.com.Sign in with your email address and password.Your NAS OS devices are listed. Click on the Personal Cloud you would like to access.
What is the S drive on a computer?
The S: drive is part of the central windows file store and enables groups of users to access and share files necessary for their work. Note that only data will be stored on the S: drive, departmental software cannot be stored.
How do I find my Seagate password?
Reset your Seagate Access account password with the Personal Cloud web appGo to PersonalCloud.seagate.com.Click the Forgot password link.Enter the email address associated with your remote access account.An email will be sent to your email account. ... Enter your new password and click Reset.More items...
How do I unlock my Seagate hard drive Mac?
Open Toolkit. Click Seagate Secure on the main menu. Click Unlock. Enter your password.
Does Seagate fix my computer?
You further expressly acknowledge that there is a possibility that Seagate's efforts to solve your problems by remotely connecting to your computer systems may not fix your problem and/or may result in damage to your computer hardware, software and/or any related systems, including, without limitation, loss of data.
Does Seagate have remote assistance?
Seagate has agreed to attempt to assist you by allowing a member of the Seagate support team to view your desktop and share control of your mouse and keyboard, subject to your execution of this Remote Assistance Permission and Release Agreement (this "Agreement"). You expressly acknowledge that you have been advised that Seagate's normal warranty ...
Can you return a Seagate drive to Seagate?
You expressly acknowledge that you have been advised that Seagate's normal warranty repair procedure is to require return of your Seagate product for repair or replacement and, should Remote Assistance not fix your problems, returning your drive to Seagate will be your only repair recourse.
What is an administrator on a Seagate NAS?
Administrator: an application to manage your compatible Seagate NAS devices. Forgotten password.
What is remote access to NAS?
FTP (see FTP) While Sdrive and MyNAS are easy to configure, they differ in accessing data and managing the NAS from remote locations: Sdrive is an application with file system integration. Once Sdrive is launched, a separate volume becomes available on your computer similar ...
Is Sdrive a Seagate account?
Sdrive is now linked to a Seagate Access account. Generally, an administrator creates a Seagate Access account for a user. The administrator’s Seagate Access account is created automatically when first configuring the NAS. Administrators who upgrade the NAS from earlier versions of NAS OS can create Seagate Access accounts in Device Manager > Users.
Can an administrator invite a user to join NAS?
An administrator can invite users who work inside and outside the office to join the NAS. An email is sent to the user with instructions on how to confirm the invitation. The instructions below offer the same steps found in the email.
Can you send an invitation to a user without a Seagate account?
Invitation sent to a user without a Seagate Access account. A user who does not have a Seagate Access account must first create one. Once the Seagate Access account is created, the user can accept the invitation using the code sent in the email. Note: If the email does not appear in your Inbox, check your Spam.
How to power down Seagate Central?
If it is not, power down the Seagate Central by unplugging the power supply and unplug the Ethernet cable as well. Then, reboot your router. Most routers don't have a power button, so you may have to pull the power supply on it. Wait about 30 seconds, then replug/reboot the router.
How to connect Seagate Central to Ethernet?
First, unplug the Central from power and unplug the Ethernet cable from your router. Then, power your computer down. Connect the Ethernet cable so it connects your Seagate Central to your computer's Ethernet port. Then, power your computer back on and reconnect the Central's power.
What does it mean when you ping a Seagate drive?
When you ping the drive from your computer and get a response in the form of an IP address, that means your computer is able to see the drive on the network and they are able to communicate with each other.
How long does it take for a Seagate Central to boot?
The Seagate Central takes about 3-4 minutes to fully boot. During the boot sequence, the LED on top of the drive will blink a few different colors and patterns, including amber and red. After 3-4 minutes, the light should settle down to a solid green. Seagate recommends waiting a good 7-10 minutes just in case.
What does it mean when the Seagate Central gets a green light?
When the Seagate Central gets a solid green light on top of the unit, that means it sees itself as ready and joined on the network.
Can you use Seagate Central on different networks?
Using the Seagate Central across different networks is not supported.
Set up MyNAS remote access
Important info: In order to prevent unauthorized access, it is critical to protect each of the user and administrator accounts registered to your NAS OS device with a strong password BEFORE setting up remote access.
Failed connection
If you receive an error that the NAS is unable to connect to the Internet:
Router
If the issue is related to your router, you will need to access its administration page in order to forward a port (by default, 8080). Once the port is opened for the NAS, MyNAS can gain access to it anywhere with a connection to the Internet. From the router's administration page, select its port forwarding tab to assign a port to the NAS.
How to fix Seagate external hard drive not working?
To fix the Seagate external hard drive not working error, you can format the drive to FAT32 or exFAT. Here is a step-by-step guide: Step 1. Connect the Seagate external hard drive to Mac. Step 2. Go to the Apple menu, click "Go" and select "Applications".
How to connect Seagate external hard drive to PC?
Step 1. Connect the not working Seagate external hard disk to PC. Step 2. Type device manager in the search box and click "Device Manager" on the menu. Step 3. Expand disk drivers and right-click on your external hard drive, select "Update Driver".
How to check if Seagate disk is on desktop?
Seagate drive is not showing on desktop : check Disk Utility: open Finder > Applications > Utilities > Disk Utility. Seagate disk is not detected in Disk Utility: see the System Information/System Profiler section. On macOS 10.13 or higher, click "View" in the upper left and select "Show All Devices".
Why is my external hard drive not detected?
If your external hard drive shares the same drive letter as your disk partition, Windows won't show the drive letter of your external device. It will show as New Volume in Disk Management without a drive letter. And this is why your external hard drive not detected. To fix this issue, you'll need to add a new drive letter to your Seagate disk.
