Remote-access Guide

remote access assistant

by Elisha Kulas DDS Published 2 years ago Updated 1 year ago
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Remote assistance is an excellent tool for the computer tech to troubleshoot computers over the Internet. It provides technicians with the ability to have control over clients’ computers. When you give the helper computer full access, that computer can install, uninstall, run, and troubleshoot applications on your computer.

Full Answer

How to set up remote access in home assistant?

  • Download it for free from you your mobile phone store.
  • Open it and scan the code that Home Assistant will display with the authenticator app.
  • Then the authenticator will display a code that you will have to enter in Home Assistant.

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How to setup remote access?

Once installed, you can now connect to remote endpoints by following the steps below:

  • The software needs to be downloaded on both the local and remote computers.
  • Open the software on both the local and remote computers.
  • Write down the ITarian ID number and password of the remote computer.
  • Click “Start Connection.”
  • Enter the ID number and password of the remote computer.
  • Click “Connect.”

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What are the best remote access programs?

The best free remote desktop software

  1. Dameware Remote Everywhere (FREE TRIAL)
  2. ISL Online (FREE TRIAL)
  3. ManageEngine Remote Access Plus (FREE TRIAL)
  4. Zoho Assist (FREE TRIAL)
  5. N-able Take Control (FREE TRIAL)
  6. TeamViewer
  7. Atera
  8. Chrome Remote Desktop
  9. Microsoft Remote Desktop
  10. Remmina

How to enable remote access for remote management?

To set up remote management:

  • Launch a web browser from a computer or mobile device that is connected to your router’s network.
  • Enter http://www.routerlogin.net. ...
  • Enter the router user name and password. ...
  • Select ADVANCED > Advanced Setup > Remote Management. ...
  • Select the Turn Remote Management On check box.

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How do I remote assist to another computer?

Select Start > Quick Assist. Select Start > Quick Assist (or select the Start button, type Quick Assist in the search box, then select it in the results). Select Assist another person, then send the 6-digit code to the person you're helping. When they've entered it, select either Take full control or View screen.

How do I use remote desktop Assistant?

Set up the PC you want to connect to so it allows remote connections:Make sure you have Windows 10 Pro. ... When you're ready, select Start > Settings > System > Remote Desktop, and turn on Enable Remote Desktop.Make note of the name of this PC under How to connect to this PC.

What is Microsoft Remote Desktop Assistant?

The Microsoft Remote Desktop assistant is an application that allows you to configure your Windows PC for remote access from the Microsoft Remote Desktop client applications.

What is the difference between remote access and remote assistance?

1. Remote desktop helps you to access a session running on one computer using another computer remotely. 2. Remote assistance is used to get technical help from a helper who is present at a different location than the user.

How do I access another computer on the same network?

Step 1: Connect two Computers using an ethernet cable. Step 2: Click on Start->Control Panel->Network and Internet->Network and Sharing Center. Step 3: Click on option Change Advanced Sharing Settings in the upper-left side of the window. Step 4: Turn on file sharing.

When using remote desktop can others see it?

As they are remote working, then your screen is visible to anyone who is at the same location as the target device (the one which has your remote session running). So for example, if you use the software to remote into your desktop in the office and the screen is on.

Should I allow remote assistance on my computer?

It could. Remote access solutions could leave you vulnerable. If you don't have proper security solutions in place, remote connections could act as a gateway for cybercriminals to access your devices and data. Hackers could use remote desktop protocol (RDP) to remotely access Windows computers in particular.

What happen when I enable remote assistance?

A remote assistance when enabled allows another user on the Internet to use your computer. This may be asked by Microsoft agent or your friend or something else. Take caution while giving anyone remote access, this means everything in the PC is accessible to the one who has taken control.

What is RDP and how it works?

Remote desktop protocol (RDP) is a secure network communications protocol developed by Microsoft. It enables network administrators to remotely diagnose problems that individual users encounter and gives users remote access to their physical work desktop computers.

What is the difference between RDP and RDC?

Remote Desktop Connection (RDC) is a Microsoft technology that allows a local computer to connect to and control a remote PC over a network or the Internet. It is done through a Remote Desktop Service (RDS) or a terminal service that uses the company's proprietary Remote Desktop Protocol (RDP).

What is the difference between WinRM and RDP?

Each of these protocols have a different aim: Remoting (or WinRM) is roughly a remote management protocol. SSH provides a Secure Shell for text based management. RDP provides remote GUI access for GUI management.

How do I set up remote assistance in Windows 10?

Right-click on the “This PC” ( or “My Computer”) icon on your desktop and then click Properties. On the left side of the System window, click Remote settings. In the “System Properties” window, go to the Remote tab and make sure the “Allow Remote Assistance connections to this computer” check box is checked.

What is the difference between TeamViewer and remote desktop?

Unlike Remote Desktop Protocol, TeamViewer provides cross-platform access for communication between any two devices that support Windows, Linux, macOS, Chrome OS, iOS, or Android. In addition, their TeamViewer Host solution lets users remotely access machines, servers, and Android devices even if they are unattended.

What is the difference between remote desktop and Remote Desktop Connection?

Remote Desktop Connection (RDC) is a Microsoft technology that allows a local computer to connect to and control a remote PC over a network or the Internet. It is done through a Remote Desktop Service (RDS) or a terminal service that uses the company's proprietary Remote Desktop Protocol (RDP).

What is the difference between remote desktop and Quick Assist?

Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. It is based on the Remote Desktop Protocol (RDP)....Quick Assist.Quick Assist in Windows 10TypeRemote controlling feature3 more rows

What port is Home Assistant on?

The most common approach is to set up port forwarding (for any port) from your router to port 8123 on the computer that is hosting Home Assistant. General instructions on how to do this can be found by searching <router model> port forwarding instructions.

Is putting a port up secure?

Just putting a port up is not secure. You should definitely consider encrypting your traffic if you are accessing your Home Assistant installation remotely. For details please check the set up encryption using Let’s Encrypt blog post or this detailed guide to using Let’s Encrypt with Home Assistant.

Can you use Home Assistant Cloud without configuration?

Users of Home Assistant Cloud can use the Remote UI without requiring any configuration. If you’re interested in logging in to Home Assistant while away, you’ll have to make your instance remotely accessible. Remember to follow the securing checklist before doing this.

What is Zoho Assist?

Zoho Assist is yet another remote access tool that has a free edition for both personal and commercial use. You can share screens and files, and chat remotely with the other user through a unique session ID and password.

How to access remote computer?

There are a couple of ways to access the remote computer. If you logged in to your account in the host program, then you have permanent access which means you can visit the link below to log in to the same account in a web browser to access the other computer.

How to connect to a host browser?

To connect to the host browser, sign on to Chrome Remote Desktop through another web browser using the same Google credentials or using a temporary access code generated by the host computer.

How to enable remote desktop access to a computer?

To enable connections to a computer with Windows Remote Desktop, you must open the System Properties settings (accessible via Settings (W11) or Control Panel) and allow remote connections via a particular Windows user.

How does remote utility work?

It works by pairing two remote computers together with an Internet ID. Control a total of 10 computers with Remote Utilities.

What is the other program in a host?

The other program, called Viewer, is installed for the client to connect to the host. Once the host computer has produced an ID, the client should enter it from the Connect by ID option in the Connection menu to establish a remote connection to the other computer.

What is the easiest program to use for remote access?

AeroAdmin is probably the easiest program to use for free remote access. There are hardly any settings, and everything is quick and to the point, which is perfect for spontaneous support.

How to give help to someone on PC?

To give help if someone has requested it: Go to the search box and enter remote assistance, then select Invite someone to connect to your PC and help you, or offer to help someone else. Select Help someone who has invited you. Do one of the following: If you’re using Easy Connect for the first time, select Use Easy Connect.

How to get help on a PC?

To get help: In the search box on the taskbar, type remote assistance again and select Invite someone to connect to your PC and help you, or offer to help someone else. Select Invite someone you trust to help you . Do one of the following: If you've never used Easy Connect, select Use Easy Connect . If you've used Easy Connect before, select your ...

How to use Easy Connect?

Do one of the following: If you’re using Easy Connect for the first time, select Use Easy Connect. Or, if you’ve used Easy Connect before, select the contact name of the person you want to help. To help someone not on the list, tap or click Help someone new. Follow the instructions.

What is remote assistance?

Windows Remote Assistance lets someone you trust take over your PC and fix a problem from wherever they are.

Can Quick Assist be used for remote assistance?

You can also use Quick Assist to give and receive remote assistance.

How does a reverse proxy work?

As such, a third-party website can no longer tell who exactly is sending this information or where they live. A reverse proxy works almost identically, with the big difference being it goes in the other direction. While a proxy makes multiple private networks look like one big network, a reverse proxy makes a single private network look like many public networks. This means functionally that multiple domains (such as control.wltd.org or security.wltd.org) can point to the same IP address and end up in different places. The picture below demonstrates this visually by comparing a regular proxy service with the reverse proxy we want to use.

What does the directive tell Apache?

These directives tell Apache that it should forward any data it receives from the URL to Home Assistant. The details of what everything does are outside the scope of this article, but each one is well documented on the Apache website.

How to use a reverse proxy?

Log in to a root shell on the machine you will use as the reverse proxy. Then, either connect a keyboard to the computer you are using for Home Assistant (like a Raspberry Pi) or use a program like Putty to SSH into it using its IP. Provide your username and password.

What is 127.0.0.1?

Every instance of the IP "127.0.0.1" corresponds to the computer's IP that is running Home Assistant. Leave it was is unless you are installing Apache on a different machine.

Why is my IP address not accessible?

You might have noticed that the IP of your computer or phone is not accessible from the internet, and that's because they are using private addresses. These usually look something like "192.168.0.1". Your network then has a public address which is seen from the internet as being a single device. Your router is in charge of sending the right incoming data to the right place based on a process called "Network Address Translation" (NAT). The details of this system are not relevant for this task, but it explains why we can't just put in the IP of our Home Assistant instance to reach our control panel.

What is the problem with home assistant?

The biggest problem with the standard method is that it exposes the web server built into Home Assistant directly to the entire internet. This might not sound like a big deal, but the reality is that exploits are constantly found in software, and anything that is accessible over the internet will be attacked by automated programs called "Bots." These bots are programmed to try and attack every address on the internet, so they will find yours even if it seems unlikely.

Why is remote access impossible?

First, your average router (which is often a box your Internet Service Provider (ISP) gives you) will be hard at work protecting your network. In fact, it ensures no external connection from outside your home can ever reach any device on your network. This helps keep potentially dangerous devices that use the default password, have a security vulnerability or other issues from getting hacked. Examples include robotic lawnmowers, security cameras, lamps, and really anything that is connected to the network.

How to allow remote access to PC?

The simplest way to allow access to your PC from a remote device is using the Remote Desktop options under Settings. Since this functionality was added in the Windows 10 Fall Creators update (1709), a separate downloadable app is also available that provides similar functionality for earlier versions of Windows. You can also use the legacy way of enabling Remote Desktop, however this method provides less functionality and validation.

How to connect to a remote computer?

To connect to a remote PC, that computer must be turned on, it must have a network connection, Remote Desktop must be enabled, you must have network access to the remote computer (this could be through the Internet), and you must have permission to connect. For permission to connect, you must be on the list of users. Before you start a connection, it's a good idea to look up the name of the computer you're connecting to and to make sure Remote Desktop connections are allowed through its firewall.

How to remotely connect to Windows 10?

Windows 10 Fall Creator Update (1709) or later 1 On the device you want to connect to, select Start and then click the Settings icon on the left. 2 Select the System group followed by the Remote Desktop item. 3 Use the slider to enable Remote Desktop. 4 It is also recommended to keep the PC awake and discoverable to facilitate connections. Click Show settings to enable. 5 As needed, add users who can connect remotely by clicking Select users that can remotely access this PC .#N#Members of the Administrators group automatically have access. 6 Make note of the name of this PC under How to connect to this PC. You'll need this to configure the clients.

Should I enable Remote Desktop?

If you only want to access your PC when you are physically using it, you don't need to enable Remote Desktop. Enabling Remote Desktop opens a port on your PC that is visible to your local network. You should only enable Remote Desktop in trusted networks, such as your home. You also don't want to enable Remote Desktop on any PC where access is tightly controlled.

Install and update remote help

Remote help is available as download from Microsoft and must be installed on each device before that device can be used to participate in a remote help session.

Configure remote help for your tenant

To configure your tenant to support remote help, review and complete the following tasks.

How to use remote help

The use of remote help depends on whether you're requesting help or providing help.

Monitoring and reports

You can monitor the use of remote help from within Microsoft Endpoint Manager.

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