Remote-access Guide

pci remote access policy

by Abbey Wiegand Published 2 years ago Updated 1 year ago
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PCI DSS requirement 12.3. 10 specifies that for personnel accessing cardholder data via remote access technologies, you prohibit copying, moving, and storing cardholder data to local hard drives and removable electronic media unless expressly authorized for a defined business need.Dec 4, 2021

How does PCI data security standard (PCI DSS) support secure remote working?

How does the PCI Data Security Standard (PCI DSS) support secure remote working? PCI DSS provides several security requirements that should be implemented to protect remote workers and their environments. Some examples include: Use multi-factor authentication for all remote network access originating from outside the company’s network.

Are remote access programs PCI compliant?

It should be noted that remote access programs may be PCI compliant. However, login must be implemented securely using multiple authentication factors, the connection must be encrypted, and associated passwords must meet all requirements set by the PCI Data Security Standard.

Who does the PCI Physical Security Policy apply to?

The PCI Physical Security Policy applies to all individuals who interact with cardholder data for (Company). Access must be based on job need. All access is revoked immediately upon termination and all keys/cards are immediately returned or disabled. Controls must be in place to distinguish between onsite personnel and visitors (i.e. ID badges).

What are the requirements for remote access?

Remote Access is covered by sub-requirements of requirement 1 (firewall) and requirement 8 (authentication), but I prefer managing them together. A personal firewall is required for mobile device (not in a fixed location) that may connect remotely to the network or to a network not controlled by the organization.

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What policies are required for PCI compliance?

PCI DSS RequirementsInstall and maintain a firewall configuration to protect cardholder data.Do not use vendor-supplied defaults for system passwords and other security parameters. ... Protect stored cardholder data.Encrypt transmission of cardholder data across open, public networks.More items...

Can you be PCI compliant working from home?

PCI DSS requirements may apply to work-from-home (WFH) environments in different ways, depending on the entity's business and security needs and how they have configured their infrastructure to support personnel working from home.

What are the 4 things that PCI DSS covers?

Level 1: Merchants that process over 6 million card transactions annually. Level 2: Merchants that process 1 to 6 million transactions annually. Level 3: Merchants that process 20,000 to 1 million transactions annually. Level 4: Merchants that process fewer than 20,000 transactions annually.

What are the 12 requirements for PCI DSS?

All 12 requirements pertain to a principle, and these principles are:Build and maintain a secure network.Protect cardholder data.Maintain a vulnerability management program.Implement strong access control measures.Regularly monitor and test networks.Maintain an information security policy.

Is a VPN PCI compliant?

Platforms that provide remote connections such as virtual private network connections such as IPSEC/TLS VPN, virtual desktop infrastructure (VDI), remote desktop services (RDS), and workstations connecting remotely to the environment must comply with the following PCI DSS requirements.

What is a PCI in workplace?

PCI compliance is adherence to a set of security standards of the Payment Card Industry Data Security Standard (PCI DSS). All companies that accept, process, store, or transmit credit card information have to be PCI compliant to ensure optimal security.

Is PCI compliance mandatory?

Organizations that accept, store, transmit, or process cardholder data must comply with the PCI DSS. While not federally mandated in the U.S, the PCI DSS Standard is mandated by the PCI SSC. The council comprises major credit card bands. Some states have even incorporated the PCI DSS into their laws.

Who must comply with PCI DSS?

The PCI DSS applies to all entities that store, process, and/or transmit cardholder data. It covers technical and operational system components included in or connected to cardholder data. If you are a merchant who accepts or processes payment cards, you must comply with the PCI DSS.

What triggers PCI compliance?

A: If you accept credit or debit cards as a form of payment, then PCI compliance applies to you. The storage of card data is risky, so if you don't store card data, then becoming secure and compliant may be easier.

What is the latest PCI DSS standard?

PCI-DSS 4.0, the latest version of the Payment Card Industry Data Security Standard, is expected to be released in Q1-2022. Like all versions of PCI-DSS, 4.0 will be a comprehensive set of guidelines aimed at securing systems involved in the processing, storage, and transmission of credit card data.

Is Cvv required for PCI compliance?

CVV data is not necessary for card-on-file transactions or recurring payments, and storage of this data is prohibited by the PCI-Data Security Standard.

How many PCI requirements are there?

12 requirementsThe requirements set forth by the PCI SSC are both operational and technical, and the core focus of these rules is always to protect cardholder data. The 12 requirements of PCI DSS are: Install and maintain a firewall configuration to protect cardholder data.

Does PCI allow split tunneling?

In techie terms, DO NOT ALLOW SPLIT-TUNNELING. It's important to remember that devices enforcing network segmentation are also in scope for PCI DSS, and that a segmentation penetration test of at least a representative sample of segmentation points is required every 6 months to ensure the segmentation is effective.

What is PCI DSS certificate?

PCI DSS certification PCI certification ensures the security of card data at your business through a set of requirements established by the PCI SSC. These include a number of commonly known best practices, such as: Installation of firewalls. Encryption of data transmissions. Use of anti-virus software.

What is PCI Remote Access Policy?

The PCI Remote Access Policy applies to all individuals who access (District/Organization) cardholder data or the cardholder data environment remotely

What is PCI physical security policy?

The PCI Physical Security Policy applies to all individuals who interact with cardholder data for (District/Organization).

What is a vendor PCI policy?

The Vendor PCI Policy applies to all individuals who manage or administer access to vendors to the (District/Organization) cardholder data environments (CDE).

What is PCI software development policy?

The PCI Software Development Policy applies to all individuals involved in software development or maintenance of the (District/Organization) cardholder data environments (CDE).

What is access to CDE?

Policy. Access to the CDE is based on need-to-know. The level of access required to perform authorized tasks may be approved, following the concept of least privilege. Only approved (District/Organization) devices may be used to connect to the CDE either onsite or remotely.

What is required for an account to be uniquely identifiable?

All accounts require at least one approved method to authenticate users to system components (password, token, smart card, biometric, etc.).

Who is covered by PCI training policy?

The PCI Training Policy applies to all individuals who access (District/Organization) cardholder data or the cardholder data environment.

Who is covered by PCI Remote Access Policy?

The PCI Remote Access Policy applies to all individuals who access (Company) cardholder data or the cardholder data environment remotely.

What is vendor PCI policy?

The Vendor PCI Policy applies to all individuals who manage or administer access to vendors to the (Company) cardholder data environments (CDE).

What is access to the CDE based on?

Access to the CDE is based on need-to-know.

How often do card reader devices need to be documented?

All card reader devices must be documented via inventory control and monitoring procedures, including device status (deployed, awaiting deployment, undergoing repair or otherwise not in use, or in transit) and inventoried no less than annually.

Why is it important to have a security policy?

Adopting a full set of information security policies is a critical step in ensuring that every department and employee understands their role in helping protect company, customer, and employee data.

Who must complete an annual training program related to cardholder data security?

All (Company) employees who in contact with or could affect the security of cardholder data as part of their job duties must complete an annual training program related to cardholder data security.

Who is auditing and monitoring policy?

The Auditing and Monitoring Policy applies to all individuals who administer the (Company) cardholder data environments (CDE).

How often should PCI DSS be reviewed?

This policy must be reviewed at least annually and revised as necessary, or at a time of major change to the cardholder data environment or update to the PCI DSS standards.

What is ITS policy 11.03?

Any media containing high risk data, as defined in ITS policy 11.03 – Data Classification, which includes cardholder data, must be physically secured to prevent unauthorized access or disclosure.

Why is WCM policy important?

This policy is necessary in order to maintain WCM compliance with applicable laws and standards, to protect WCM from liability, and to protect the confidentiality, integrity, and availability of WCM information systems, data, and network resources.

Can cardholder data be accessed by authorized personnel?

In accordance with ITS policy 12.3 - Authentication and Authorization, cardholder data can only be accessed by authorized personnel. Access to the cardholder data environment must be restricted on a “need to know” basis to only authorized individuals based on role, job function, and responsibility.

Who must complete the appropriate training courses offered by the Physician Organization in order to gain access to the electronic medical record payment modules?

Individuals which process clinical-related cardholder data must complete the appropriate training courses offered by the Physician Organization in order to gain access to the electronic medical record payment modules. Such users must be authorized by a supervisor in order to complete the training in accordance with their job functions and responsibilities.

Who is covered by WCM policy?

This policy applies to all WCM employees, contractors, service providers, and vendors. Additionally, this policy is supported by daily operational security procedures that have been developed in conjunction with this policy.

When must internal quarterly vulnerability scans be repeated?

Internal quarterly vulnerability scans must be repeated until all “high-risk” vulnerabilities are resolved, remediated, and/or exempted (requires ITS Security approval)

Why disconnect remote access sessions?

Automatically disconnect remote access sessions after a period of inactivity, to avoid idle, open connections being used for unauthorized access.

Why is it important to be aware of remote staff?

Remote staff additionally need to be aware of their physical surroundings, taking care to prevent sensitive information from being viewed by unauthorized persons. The organization’s security processes should be kept up to date and ready for any eventuality caused by threats originating from remote environments.

What is PCI DSS security?

All computer equipment and media used in the redirection for the transmission of cardholder information to a third party provider are to be secured and physically protected according PCI DSS requirements. The controls and protection are in place to prevent damage to assets, minimize interruption to business activities, and protect confidential data.

What is logical access policy?

Physical and logical access to systems transmitting cardholder data in the possession of, or under the control of the university must be restricted to authorized individuals. This policy outlines the requirements for logical access controls with the intent of reducing the risk of unauthorized access to university information assets. This also outlines the procedures for removal of access with regard to employee separations. Detailed separation guidelines and checklists are identified in the System Access Procedures.

What is the management of network components?

Management of network components will be performed by the university’s ITS department, where systems redirecting the transmission of cardholder data exists. System components transmitting cardholder data will be placed in a segregated network zone, segregated from the DMZ and other untrusted networks.

How to control network access?

Access to both internal and external networked services must be controlled. This is necessary to ensure users who have access to networks and network services do not compromise the security of these network services by ensuring: 1 Appropriate interfaces between the university's network and other external networks 2 Appropriate authentication mechanisms for users and equipment 3 Control of user access to information services

What is intrusion detection?

Intrusion detection and/or intrusion prevention applications or appliances will be utilized to detect and/or prevent intrusions into the university network. The perimeter of the CDE and critical points on the network will be monitored.

Why is it necessary to control access to both internal and external networked services?

This is necessary to ensure users who have access to networks and network services do not compromise the security of these network services by ensuring:

Can university merchants use wireless networks?

University merchants are not allowed to utilize wireless networks to transmit cardholder data. If mobile technology is necessary, merchants will work with Information Technology Services to utilize approved mobile systems utilizing an approved cellular network.

What are the requirements of the PCI DSS?

PCI DSS requirements apply to all system components, including people, processes and technologies included in the cardholder data or cardholder data environment, and to the storage, processing or transmission of card data linked to that environment.

What do employees need to know about their organization's information security policies and daily business procedures?

Employees need to be aware of and know about their organization’s information security policies and daily business procedures. To this end, the implementation of the policy should be reviewed. Also, all stakeholders should be made aware of the documentation.

What is a compliance requirement for hosting?

This requirement is designed for hosting service providers that offer hosting on a single server and share the system for multiple customers. Compliance with these requirements aims to protect the cardholder data of shared hosting service providers in shared environments by providing a secure environment.

Why should employees be fully aware of the organization's security policies and operational procedures?

Relevant employees should be fully aware of the organization’s security policies and operational procedures to ensure continuous and desired management of firewall and router configurations.

How to ensure compliance with data retention requirements?

Compliance with this requirement can be achieved through the establishment of an official policy on data retention . The policy will determine what kind of data should be protected and what data should be destroyed if it is no longer needed.

Where should physical security measures be implemented?

Physical security measures should be implemented in data centers, server rooms and all other facilities where confidential data is stored, thus preventing unauthorized access.

Can you store sensitive authentication data on a card?

If there is a business reason for storing sensitive data, and the data is stored securely, it is permitted for organizations that provide services to store sensitive authentication data. Do not store the content of the magnetic stripe on the back of the card or data on the chip after authorization.

Who is required to comply with PCI DSS?

All policies and procedures related to PCI DSS compliance apply to all System and university employees as well as contractors or volunteers working on behalf of the University of Illinois.

When must remote access technology be activated?

Any remote-access technology used by vendors or business partners must be activated only when needed, with immediate deactivation after use. If remote-access technology is employed, copying, moving, or storing of any cardholder data, even temporarily, onto any local media is strictly forbidden.

How long do you need to keep audit logs for PCI DSS?

Logs for all system components that are in scope for PCI DSS compliance must be reviewed at least daily. All exceptions must be documented and review of those exceptions must be documented as well. Audit logs must be retained for at least one year and a process be in place to immediately restore at least the last three months’ logs for analysis.

What is the best way to protect cardholder data?

Use strong cryptography and security protocols (for example, TLS, IPSEC, SSH, and so on ) to safeguard sensitive cardholder data during transmission over open, public networks, including the following: Only trusted keys and certificates are accepted. The protocol in use only supports secure versions or configurations.

What is access rights for individuals?

Access rights for individuals must be set to the least number of privileges to perform the required job and must be assigned based on job classification and function.

When is PCI DSS incident response plan reviewed?

The PCI DSS Incident Response Plan must be reviewed on an annual basis. The plan must be modified and improved to accommodate lessons learned and industry security developments.

Can you have a group password on PCI DSS?

Group, shared, or generic accounts and passwords are not allowed.

What is remote access?

Remote access refers to the process of connecting to internal resources from an external source (home, hotel, district, or other public area). The ability to securely and reliably connect to business resources from a remote location increases productivity.

What is LEP password policy?

All user passwords shall be strong and follow guidelines and procedures in the [LEP] Access Control and Password Policy. Staff shall ensure that devices used for work purposes are not shared in a multi-user capacity, violate AUP conditions, or used in any inappropriate activity.

What is information security?

Information security shall determine the appropriate access methodology and hardening technologies up to and including two factor password authentication, smart card, or PKI technology with strong passphrases

What is LEP policy?

This policy defines standards for staff to connect to the [LEP] network from a remote location. These standards are designed to minimize potential exposures including loss of sensitive information, and limit exposure to security concerns through a consistent and standardized access method.

What happens if a staff member is found in a policy violation?

Staff members found in policy violation may be subject to disciplinary action, up to and including termination.

Who bears full responsibility for any access misuse?

Users shall bear full responsibility for any access misuse

Can you use personal equipment to connect to a LEP network?

Personal equipment shall not be used to connect to the [LEP] network using remote connection software and exceptions require [Insert Appropriate Role] written approval

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Policy Statement

Reason For Policy

Entities Affected by This Policy

Who Should Read This Policy

Contacts

Information Security Policy

Secure Network and Systems

Protect Cardholder Data

Vulnerability Management

Access Control

  • 5.01 Logical Access Control Measures
    Relevant PCI DSS 3.2 Requirements: 7.1 (7.1.1 – 7.1.4) In accordance with ITS policy 12.3 - Authentication and Authorization, cardholder data can only be accessed by authorized personnel. Access to the cardholder data environment must be restricted on a “need to know” basis to only …
  • 5.02 Authentication to System Components
    Relevant PCI DSS 3.2 Requirements: 8.1 (8.1.1 – 8.1.8), 8.2 (8.2.1 – 8.2.6), 8.3 – 8.5 (8.5.1), 8.6, 8.8 All individuals accessing the cardholder data environment must comply with the requirements set forth in ITS policy 12.3 – Authentication and Authorization and the ITS policy 11.15 - Passwor…
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