Remote-access Guide

paanui remote access

by Darion Smitham Published 1 year ago Updated 1 year ago

How do I use the services portal when working remotely?

You can access the Services Portal to help resolve IT issues, log a fault with the IT service desk or get access to useful guides all while working remotely. If you are working off-site and wish to view your payslips and personal Human Resources information, use this link. When you are at work, use the link on Paanui.

Can Counties Manukau staff access the HealthAlliance portal without Citrix?

Please see here for full details. Counties Manukau staff can access some internal resources such as web-based email and Learn systems from these pages. The healthAlliance Services Portal can now be accessed without using Citrix. This aims to make remote working easier.

How do I request remote access to CAG or rescue?

Users would still need to request remote access and have their remote access accounts enabled for use with either CAG or RESCUE. You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

How do I open a new session in the remote access portal?

Please enable JavaScript in your browser or contact your system administrator for assistance. To open a new session, please click here. Secure Logon for Remote Access Portal Username Password Select Domain: UPHS LGH Unlock/Reset Password


How to request remote access VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

How to disable automatic server selection in VPN?

In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.

What is a rescue GFE?

RESCUE GFE provides a security posture check and ensures VA data is encrypted from the end device into the VA trusted network. Prior to the device connecting and being allowed onto the VA trusted network the system is checked for multiple security baselines.

Is PIV card reader site specific?

Today, the distribution of PIV card readers is site-specific. We are discussing the possibility of alternative distribution methods. If distribution processes or procedures change, we will provide updated instructions.

Is VA responsible for non-VA websites?

This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.

Does RESCUE GFE support Windows 10?

This software is installed on all GFE laptops prior to being provided to the user. Currently RESCUE GFE supports Windows 7, Windows 8, Windows 10 and MAC OSX.

How to remotely connect to a computer?

The easy way to remotely connect with your home or work computer, or share your screen with others. Securely access your computer whenever you're away, using your phone, tablet, or another computer. Share your screen to collaborate in real-time, or connect with another computer to give or receive remote support. Access my computer. Share my screen.

What is Chrome Remote Desktop?

Whether you need to access your work computer from home, view a file from your home computer while traveling, or share your screen with friends or colleagues, Chrome Remote Desktop connects you to your devices using the latest web technologies.

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