Remote-access Guide

norton healthcare remote access

by Everette Boyle Published 2 years ago Updated 2 years ago
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Each time to log into Norton Healthcare remotely you will have to use Duo to provide the 2Factor authentication to continue your session. There are three ways to provide this 2ndauthentication. Duo Push Your mobile device will be sent a request to “allow” the system to proceed with logging you in to MyApps.

Full Answer

What is Norton Healthcare?

Norton Healthcare / Employees / Remote Access Setup Norton Healthcare works to provide secure remote access tools for our staff and providers to connect easily while maintaining data safety.

How do I use duo to log into Norton Healthcare remotely?

Each time to log into Norton Healthcare remotely you will have to use Duo to provide the 2Factor authentication to continue your session. There are three ways to provide this 2ndauthentication. Duo Push Your mobile device will be sent a request to “allow” the system to proceed with logging you in to MyApps.

How do I contact Norton Healthcare support for a change?

If you have questions around this change or need assistance with the process please call the Norton Healthcare Help Desk at 502-629-8911, select option 3

How do I integrate Citrix Receiver with Norton Healthcare?

You have Citrix Receiver installed for another system access that is not for Norton Healthcare. You will need to setup a Norton account via the “add account” option in the receiver setup. Depending on your type of tablet (iOS vs Android) you will follow the configuration set up below for your specific type of tablet.

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How to contact Norton Healthcare Help Desk?

If you have questions around this change or need assistance with the process please call the Norton Healthcare Help Desk at 502-629-8911, select option 3.

What is Citrix MyApps?

MyApps is a fully secure remote access solution that leverages Citrix software that is available for you to use on any of your personal devices and is our single solution for secure personal device remote access.

How to contact Norton Healthcare Help Desk?

If you have questions around this change or need assistance with the process please call the Norton Healthcare Help Desk at 502-629-8911, select option 3.

What is Citrix MyApps?

MyApps is a fully secure remote access solution that leverages Citrix software that is available for you to use on any of your personal devices and is our single solution for secure personal device remote access.

What is myapps remote access?

MyApps – is a fully secure remote access solution that leverages Citrix software that is available for you to use on any of your personal devices and is our single solution for secure personal device remote access. Duo mobile is required for remote access.

How often do you have to change your password for Norton?

All Norton Healthcare users will be required to change their passwords every 90 days.

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