Remote-access Guide

nexus can't ping remote access from routed link

by Horacio Hackett II Published 2 years ago Updated 1 year ago
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For security purposes the ability to ping the router from a remote location is disabled by default. To enable this option for network diagnostic purposes please perform the following steps. 1. Navigate to http://192.168.20.1 in a web browser using ‘root’ as the username and ‘admin’ as the password.

Full Answer

What is the default gateway on remote network?

By default, “Use default gateway on remote network” is enabled, all network request, whether to Internet or to the remote network, will be forwarded via the VPN tunnel, and handled by the VPN server. Please set up the configuration the same as the following figure, and check if the remote access is available.

What to do if VPN is not connected?

If the VPN tunnel is not connected, please check the Internet access of both sides , as well as the VPN server settings following the above FAQs.

How to change VPN settings on Windows 10?

Step 1. Check the VPN tunnel status. Make sure that the client’s VPN status is displayed as “Connected”. For Windows 10 devices, go to Settings – Network & Internet VPN; for Windows 7 devices, go to Control Panel – Network and Internet – Network and Sharing Center – Change Adapter Settings. Besides, on the tunnel list page (VPN –> L2TP ...

What is the IP address of a VPN?

As shown in the figure above, the local IP address of the VPN client is 192.168.0.150, obtained from the wireless router with LAN IP 192.168.0.1. However, LAN IP of the VPN router is also 192.168.0.1, in the same subnet as the local network. Two networks share the same subnet 192.168.0.1/24. In this case, the VPN client may not be able to access the remote network. You have to change the network IP address of the local network or remote network.

What is ping command?

Ping is a command that can help test the connection between devices. If you don’t know much about that, please refer to How to Use the Ping Command. Try to ping the remote gateway (LAN IP of the router) and some other devices in the remote network.

Does Windows Defender block ping?

Windows Defender Firewall, or some other Antivirus programs will block Ping whose source IP is in a different subnet.

Can a VPN client access a remote network?

With Client-to-LAN (Client-to-Site) VPN, the VPN client can access the remote network resources. If you have set up the VPN server, connected the VPN clients, but cannot access the remote network resources through the VPN tunnel, this article will help you troubleshoot. Step 1.

Is NAT active on router?

NAT is active on both the modem and router. I'm not sure what part this has to play with regards to security/connectivity and what I should do with it. Ports 500, 1701, 4500 are forwarded on the router to 192.168.0.3 which is I'm guessing why I can connect in the first place. The router is set to be DMZ on the modem. L2TP passthrough is enabled on the router (no option for this on the modem). SPI firewall is enabled on router. Again, I don't know if this affects anything.

Can a VPN server ping?

The VPN server cannot ping the assigned ip address of the client . I hope this information helps, I can't think of anything else to mention at the moment. To summarize my problem, I can connect to the VPN but I can't do anything when I'm in. No ping, no DNS, no access via computer names, nothing. domain-name-system vpn iptables routing l2tp.

Can VPN client get IP from DHCP?

After breaking my head over this the workarround was so easy. If the VPN client connects it get an IP from the main DHCP server than all network traffic is blocked. You must use a DHCP scope from the RRAS. When i set the scope everything worked instantly !

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