Remote-access Guide

netextender remote access server has encountered an error

by Tina Bashirian II Published 2 years ago Updated 1 year ago
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For resolving The Windows Remote Access Service (RAS) has encountered an error problem, Please follow the below step; Navigate to Windows Device Manager --> Network Adaptores and uninstall the WAN Miniport (IP) and WAN Miniport (PPTP) devices, then scan for the hardware changes. Once it done the hardware changes try to use the NetExtender.

Reboot the PC and try connecting again. Uninstall the existing NetExtender Client, delete the C:\Program Files (x86)\SonicWall folder and its contents, and Update the WAN Miniport Drivers. To update the WanMiniport Drivers Go to Device manager | Network adapter | Update WAN Miniport IP and PPTP Drive.May 25, 2021

Full Answer

How to resolve the netextender remote access auto connection manager error?

Hope someone can help me in resolving this issue. Please go to Windows Service manager, run "services.msc", then Look for the Remote Access Auto Connection Manager and Remote Access Connection Manager to see if those two services have been started. If not, set them to automatic start, reboot the machine, and install\configure NetExtender again.

Why won't netextender work on my computer?

Go to Windows Service manager under ControlPanel > Administrator Tools > Services. Look for the Remote Access Auto Connection Manager and Remote Access Connection Manager to see if those two services have been started. If not, set them to automatic start, reboot the machine, and install NetExtender again. --->Done this

How to fix Windows Remote Access service error-netextender SonicWall?

Windows Remote Access Service Error - NetExtender SonicWall - Windows 10 1 Updated network drivers. 2 Changed the Remote Access Auto Connection Manager and Remote Access Connection Manager to automatic (as recommended by... 3 Tried uninstall and reinstall application. More ...

How to resolve the Windows Remote Access Service (RAS) has encountered an error?

For resolving The Windows Remote Access Service (RAS) has encountered an error problem, Please follow the below step; Navigate to Windows Device Manager --> Network Adaptores and uninstall the WAN Miniport (IP) and WAN Miniport (PPTP) devices, then scan for the hardware changes.

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Why is my NetExtender not working?

NetExtender cannot connect. Navigate to Device Manager and check if the Dell SonicWALL SRA NetExtender Adapter has been installed successfully. If not, delete the adapter from the device list, reboot the machine and install NetExtender again.

What is an RAS error?

If you install the NX client on Win10, you may get a RAS error (remote access service) that immediately disconnects your SSLVPN session after you connect. To fix this, you must manually kill the svchost.exe process that is tied to the RAS service. You can confirm this by opening up services.

How do I restart Windows Remote Desktop Service?

To ensure that the service is running, type Get-Service iphlpsvc at a Windows PowerShell prompt. To enable the service, type Start-Service iphlpsvc from an elevated Windows PowerShell prompt. To restart the service, type Restart-Service iphlpsvc from an elevated Windows PowerShell prompt.

How do I connect my VPN to NetExtender?

Navigate to Users | Local Users & Groups. ... On the Groups tab add SSL VPN Services to the Member Of: field.On the VPN Access tab add the relevant Subnets, Range, or IP Address Address Objects that match what the User needs access to via NetExtender. ... Click OK to save these settings and close the window.

How do I update my NetExtender?

The NetExtender VPN Windows client will be automatically updated after upgrading the firmware the next time it connects, only if it was initially installed from the Virtual Office Portal by clicking on the NetExtender icon or if the administrator downloaded and installed the .exe file located under the NetExtender | ...

What is the latest version of Sonicwall NetExtender?

10.0.286Once you have extracted the folder, within the NetExtender\Windows folder you will find the latest version which, at the time of writing this is 10.0. 286.

Can I restart a remote server?

Restart the Remote Computer with Command Line You can use the option /r and specify the remote computer name to display the prompt on the remote computer and give it a minute before it restarts. You can also use the /s option to shutdown the remote computer.

How can I tell if RDP is running?

Check the status of the RDP protocol on a remote computerFirst, go to the Start menu, then select Run. ... In the Registry Editor, select File, then select Connect Network Registry.In the Select Computer dialog box, enter the name of the remote computer, select Check Names, and then select OK.More items...•

How do I restart a remote computer without logging in?

At the command prompt, type shutdown -r -m \\MachineName -t -01 then hit Enter on your keyboard. The remote computer should automatically shut down or restart depending on the switches you choose.

Is NetExtender a VPN?

NetExtender is an SSL VPN client for Windows or Linux users that is downloaded transparently and that allows you to run any application securely on the company's network. It uses Point-to-Point Protocol (PPP). NetExtender allows remote clients seamless access to resources on your local network.

How Connect VPN to SonicWall?

On your Windows 10 device, launch the Store app. In the search field, enter SonicWall Mobile Connect and click Enter....Launch the Settings app and navigate to Network & Internet |VPN.Under VPN, select Add a VPN connection.In the Add a VPN connection window, select SonicWall Mobile Connect as the VPN provider.

How does SonicWall NetExtender work?

With NetExtender, remote users can securely run any application on the remote network. Users can upload and download files, mount network drives, and access resources as if they were on the local network. The NetExtender connection uses a Point-to-Point Protocol (PPP) connection.

Why is Remote Desktop not working?

The most common cause of a failing RDP connection concerns network connectivity issues, for instance, if a firewall is blocking access. You can use ping, a Telnet client, and PsPing from your local machine to check the connectivity to the remote computer. Keep in mind ping won't work if ICMP is blocked on your network.

How do I press Ctrl Alt end in Remote Desktop?

On the Remote Desktop, select “Start“. Type “osk“, then open the “On Screen Keyboard“. Press “Ctrl” and “Alt” on the physical keyboard, then select “Del” on the osk window.

How do I restart a service from the command line?

Use a command promptTo start a service, type: net start ServiceName.To stop a service, type: net stop ServiceName.To pause a service, type: net pause ServiceName.To resume a service, type: net continue ServiceName.

Description

When connecting to an appliance using an SSLVPN tunnel, through Net Extender on a Windows Machine you receive the following error:

Cause

This issue seems to occur when the WAN Miniport (IP and PPTP) network devices are deleted, corrupted, or otherwise broken on the End Device.

Resolution

Make Sure the PC has an Internet connection and Windows Server is up to date. Update the PC in case of any pending updates.

Description

Due to the security updates from Microsoft on the Windows 10 platform for SSL traffic. Self-Assigned Certificates are not trusted and can cause connectivity issues from applications using SSL as a form of connecting such as SSLVPN / NetExtender.

Resolution

Export the SonicWalls Self-Signed HTTPS Management Certificate from Browsers

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