Who do I contact about remote access at UM?
For more information about remote access at UM, please click here to review the University of Miami's remote access policy. If you have any questions or concerns, please contact the UMIT Service Desk at (305) 284-6565 or help@miami.edu.
How can I access the University of Miami's network when off campus?
For information, benefits, and log in information, please review the Box Made for U showcase . Use the University of Miami's virtual private network (VPN) * to make secure connections when you're off campus. For more information, including the benefits of using a VPN, please review the VPN Made for U showcase.
How can the physicians gain remote access to key systems?
This allows the Physicians to have a fast and easy solution to gain remote access to key systems. These resources are normally available via MercyOnline > Reference > e-Library without having to login if you are logged in to the hospitals network.
How do I get remote access to the Medical Library?
Medical Library users who are on campus will have automatic access to resources. Remote access will continue to be provided with Single Sign-On Authentication (CaneID) for UM students and employees. Remote access for non resident JMH staff will require registering for a restricted-use CaneID/C-Number.
How to contact UMIT remotely?
If you have any questions or concerns, please contact the UMIT Service Desk at (305) 284-6565 or help@miami.edu. Thank you.
Why do universities use remote access?
As you may know, the use of remote access tools to dial in to on-campus computers poses a potential security risk to your and the University's sensitive information. Criminals and hackers often use these access tools to steal information or to mask the activity of computers infected by malware.
How to contact UMIT service desk?
If you are uncertain about whether or not you should use VPN, or if you have any questions, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.
Does UMIT allow you to log into UM?
In an effort to reduce these types of security risks, UMIT disabled the ability to log in to the UM network through any unsupported tools. Please click here for a full list of unsupported tools.
Is Pulse Secure required for University of Miami?
The University of Miami's virtual private network (VPN), Pulse Secure, should only be used by system administrators or for remote access to University on-premise systems/servers. VPN is no longer required for off-campus access to University enterprise systems, including but not limited to: Workday; CaneLink; Microsoft Office 365/Email/Teams; Epic/UChart; Blackboard; Adobe Creative Cloud; cloud storage like Box, OneDrive, and Google Drive; and Zoom. If you are using VPN, please ensure that you are not using high-bandwidth tools, including video-streaming services like YouTube or Zoom, while connected.
Can I remotely host a UMIT application?
If you would like to remotely host an application, please contact the UMIT Service Desk at: help@miami.edu with the subject line: "Remote Access Request."
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