Remote-access Guide

luma surveillance remote access

by Lucile Howe Published 2 years ago Updated 1 year ago
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How do I manage Luma surveillance systems?

Set up, modify, and configure all of your Luma recorders with our VMS, or video management system. Via our desktop application, you can access and remotely manage Luma Surveillance systems across multiple sites, which makes it a great option for corporate clients, or customers who need to monitor video feeds in several locations.

How to remotely view surveillance cameras with lumalink?

To make remote viewing even easier, LumaLink made setup a breeze ± download the Luma Surveillance app to an iOS or Android device and log in using OvrC credentials. Now with a quick app launch, he had full visibility and control of the cameras.

How do I add devices to the luma app?

}Device server port number }Device user name and password Adding Devices Connect your smartphone or tablet to the Internet before attempting to add devices. 1) Tap on the app’s icon ( ) to run it. Tap Deviceson the app’s home screen. 2) On the screen shown below, tap the icon at the top to add a Luma device.

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How do I view my Luma camera remotely?

The Luma Surveillance™ app allows you to view live and recorded video from your system. With Internet access, you can review footage on your compatible Android or iOS device from anywhere in the world. First install your surveillance network and configure all Luma devices on it. Your system must have Internet access.

How do I connect to Luma NVR?

Run the Luma Utility. It searches the local network for all Luma Surveillance devices. If your NVR does not appear, ensure that the network connections are secure and that the unit is powered up, then click the button. Click on the entry for your NVR to view its details.

Does Luma have an app?

Luma App. Discover the ins and outs of the Luma app including how to access remote playback and view your live feed with this convenient manual. The free app is available for both Android and iOS.

What is Luma DVR default password?

The default username for your Luma router is admin. The default password is admin.

How do I find my Luma password?

Select the recorder in the Luma utility, • Click Forgot Password in the lower right corner of the Luma Utility window, and • Paste the key into the box and press OK. This resets the admin password to admin. Log in and change your admin password at this point!

What is Luma Link?

LumaLink is our free remote access service that makes it easier than ever to set up your customer's Luma app for remote viewing.

How do I set up Luma?

Ideally, you should do all this before you begin setting up the Luma system.Step One: Download the Luma App. Before you begin the setup process, you'll need to download and install the Luma app to your smartphone. ... Step Two: Create an Account. ... Step Three: Create Your Wi-Fi Network. ... Step Four: Install the First Luma Unit.

Why is my Luma offline?

Luma is receiving an over-the-air (OTA) update. Luma devices will receive periodic updates to provide new features or new firmware. Please note that during a firmware update, the Luma(s) will restart network and WiFi functions and as such will be offline for a brief period of time.

How do I download Luma utility?

Visit any NVR's product page at SnapAV.com and download the Luma Utility installer. The utility locates your camera and sets up communications. Once it has downloaded, double-click on the Luma Utility icon to run the installer.

How do you reset Luma?

If the problem persists, perform a factory reset.Put your earbuds in the charging case.While in the case, press and hold the touch control surface on both earbuds for 10 seconds.Take out the earbuds and put them in your ears.Double tap both earbuds and they will be reset to factory settings.

How do I reset my Luma camera?

To reset the camera, first power it off. Then press and hold the reset button while powering up the camera. Hold down the reset button for at least 30 seconds during the power-up cycle. See your camera documentation for the location of the reset button.

How do I set up Luma?

Ideally, you should do all this before you begin setting up the Luma system.Step One: Download the Luma App. Before you begin the setup process, you'll need to download and install the Luma app to your smartphone. ... Step Two: Create an Account. ... Step Three: Create Your Wi-Fi Network. ... Step Four: Install the First Luma Unit.

Why is my Luma offline?

Luma is receiving an over-the-air (OTA) update. Luma devices will receive periodic updates to provide new features or new firmware. Please note that during a firmware update, the Luma(s) will restart network and WiFi functions and as such will be offline for a brief period of time.

How do I download Luma utility?

Visit any NVR's product page at SnapAV.com and download the Luma Utility installer. The utility locates your camera and sets up communications. Once it has downloaded, double-click on the Luma Utility icon to run the installer.

How do you reset Luma?

If the problem persists, perform a factory reset.Put your earbuds in the charging case.While in the case, press and hold the touch control surface on both earbuds for 10 seconds.Take out the earbuds and put them in your ears.Double tap both earbuds and they will be reset to factory settings.

Crafted Without Compromise

Luma's intuitive analog and IP systems combine the benefits of robust, professional surveillance with gear that's easy for you and your customers to use, delivering much-needed simplicity and vital peace of mind.

End User App

Clients definitely appreciate our simple, sleek Luma app designed for iPad®, iPhone® and Android™. They can watch what happens live, or play back recordings to make sure they don't miss anything important.

IP Solutions

Looking for scalable solutions with high-res picture quality and advanced motion recording capabilities? 4MP Luma IP cameras and NVRs deliver native 16:9 video with twice the resolution of 1080p, plus advanced Smart Motion detection to reduce false alerts.

Analog Solutions

For simple plug and play jobs that require up to 1080p video, use our HD-TVI analog cameras and recorders for a cost-effective installation. These systems also run on the same coax-based wiring as traditional analog, so retrofit installs and upgrades are easy.

How to install Luma Surveillance?

First install your surveillance network and configure all Luma devices on it. Your system must have Internet access. Once your surveillance system is running smoothly, visit the app store for your device and search for Luma Surveillance (on the Apple iStore, it’s listed as an iPhone-only app, although it runs just fine on iPads). Download the app to your device.

What is Luma Surveillance app?

The Luma Surveillance™ app allows you to view live and recorded video from your system. With Internet access, you can review footage on your compatible Android or iOS device from anywhere in the world.

How many PTZ controls are there on Luma?

Your Luma app includes five PTZ controls. You can access these by tapping the PTZ () icon. Doing so turns the PTZ icon blue to show it’s active, and switches you to single-channel mode. You cannot leave this single-channel mode until you deactivate the PTZ controls by tapping again. The PTZ controls are:

What is the Luma version number?

This gives you the version and build number of the Luma app. Version 151130-1207

How to view camera in landscape mode?

Rotate your smartphone or tablet to view the cameras in landscape mode. The controls operate the same as in portrait mode. Note that inactivity, as well as rearranging the camera channels, makes the controls disappear. Tap the screen to make them reappear. The page dots are shown across the top. Swipe the camera screen left or right to move to another page. The grid view settings are shown to the right. All seven control icons are visible across the bottom.

What does the blue bar on the camera show?

Below the camera view is the timeline showing the entire spread of time you searched. Within that timeline, blue bars show when the camera was actively recording, whether by schedule or due to a trigger (e.g., motion detection).

How to remove camera from camera app?

If you want to remove a device from your app, swipe that device to the left and tap Delete. Note that you cannot remove individual cameras from a recorder.

What is Luma surveillance app?

The Luma Surveillance app makes it easy to check on what matters – anytime, anywhere. Watch live video, easily search, play back, and save recordings, or take a snapshot all from your tablet or mobile device.

Is Luma your moneypit?

If you still have a choice, go elsewhere, instead of finding out after invoicing that LUMA is your moneypit. Seriously, your installer’ s choice of LUMA is a red flag to find a new system and a new security system consultant.

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