Remote-access Guide

lifecare connect remote access

by Delpha Langworth Published 2 years ago Updated 1 year ago
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Lifecare Connect Monitoring

Imagine always being up to date with the current operational state of a radar system, even without necessarily having to be on-site. Lifecare Connect Monitoring makes this possible.

Magnetron Replacement Predictor and Online Ordering for SCANTER 2001

Imagine an app assisting you in monitoring and predicting the performance curve of your installed Magnetrons. Terma Lifecare Connect Magnetron replacement predictor makes this possible.

Lifecare Connect Remote Service

Even though many issues can be resolved through e-mail or telephone support, the most complex issues may require direct access to the operational radar system.

For Customers With Service Agreement

Lifecare Connect will be offered to all customers who have signed up for a Terma Lifecare service agreement. Lifecare Connect is available for most products in the SCANTER radar product portfolio. The Lifecare Connect Monitoring and Lifecare Connect Remote Support services are available for inclusion in all Terma Lifecare Service Level Agreements.

Lifecare Connect Monitoring

Imagine always being up-to-date with the current operational state of a radar system, even without necessarily having to be on-site. Through the Lifecare Connect iOS and Android app, authenticated users can monitor real-time system health data, live from one or more connected SCANTER radar systems.

Lifecare Connect Remote Support

Even though many issues can be resolved by telephone support, complex issues may require direct access to the operational radar system.

For customers with service agreement

Lifecare Connect will be offered to all customers who have signed up for a Terma Lifecare service agreement.

What is remote lifecare?

Remote Lifecare provides a web admin panel for doctors and nurses through which,they can see patient’s medical data R-Lifecare is a remote patient monitoring system, aimed for the patients who have chronic diseases like diabetes, blood pressure, pulse-ox, body temperature, peak flow and heart conditions etc. and managing their condition is a lifelong collaboration with healthcare.#N#This system will minimize or completely prevent frequency of these patients’s visit to hospital. Moreover, it will enable hospitals and doctors to treat bigger no. of patients irrespective of patient’s geographical location. That too will be possible without overcrowding the hospital and with fewer resources and time. For example, a nurse can process an average of 50 patients per hour in an hour.#N#and can review it for medication.

Does R Lifecare have ECG?

R-Lifecare have portable ECG device which is connected to medical device via bluetooth. It will be able to receive ECG waveform data and sending to secure data to server with the help of medical device.

Lifespan Apps Anywhere

Access LifeChart, shared drives, the Lifespan Intranet, and other applications.

Get Help

To report an incident or request additional help please contact the Lifespan IS Service Desk at 401-444-6381.

Account & Password Management

Forgot Your Password SSPR (Reset your password when you don't remember it.)

Why choose Livecare Support?

Work with a clean, easy-to-use graphical interface. Connect quickly via a remote desktop and access your customers' PCs with a single click, without needing to install anything. Your customers no longer need to worry.

Do you really know how much remote support you provide every day?

Is there an increasing demand among your customers for remote support, leaving your customer support team feeling overwhelmed? It's time to think about your business, act quickly and transform your remote support services, achieving a higher level of service! How? Through tracking! For example, do you know how many hours of remote support you provide every day? Do you calculate the cost of your customer support? If the answer is no, Livecare Support can help you..

How to perform accounting tasks for your remote support services

Take advantage of the system's internal integrated statistics function to keep constant track of the time spent on each individual remote support session. See the strengths and weaknesses of your help desk in terms of efficiency, by checking the customised performance indicators available on the dedicated dashboard.

To recap, why use Livecare Support?

Provide remote support to your customers, check computers and devices, connect remotely to servers and machines, transfer files, access data, track the hours of support provided to each customer, generate detailed statistics and calculate the cost of the support sessions. All using a simple and intuitive remote access solution.

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