Remote-access Guide

kaiser health connect remote access

by Bethel Gorczany Published 2 years ago Updated 1 year ago
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What is Kaiser telehealth connectivity?

Kaiser Permanente’s telehealth connectivity empowers our members to choose where, when, and how they get care. Our fully integrated telehealth capabilities enhance the patient experience, improve outcomes, and expand access to routine and life-saving care.

Can I work remotely at Kaiser Permanente?

Hourly/non-exempt employees may not work outside of approved schedules without authorization. If you are working, either remotely or in a Kaiser Permanente facility, you must report and be paid for all time worked whether it was authorized or not.

Can I download confidential information from Kaiser Permanente?

You may download confidential and/or sensitive Kaiser Permanente information or data, including but not limited to personally identifiable information (PII), protected health information (PHI), payment card information (PCI) from this system only to devices provided by Kaiser Permanente.

Is Kaiser Permanente digitizing its medical records?

By Daniel Costello, Times Staff Writer The senior executive overseeing Kaiser Permanente’s massive effort to digitize its members’ medical records is being replaced, the company said Monday, the latest sign… Read More »

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How do I get Kaiser Permanente app on my phone?

Just download the Kaiser Permanente app for the iPhone®, iPad®, or iPod touch® from the App StoreSM or for AndroidTM from Google Play. Bookmark kp.org on your Web-enabled phone or mobile device. To enjoy the secure features of My Health Manager, you must first be a registered member on our website.

Does Kaiser have a phone app?

Kaiser Permanente has released a new app for Android devices, and users of other mobile devices, including the iPhone. The app provides full access to the patient information that resides on the Kaiser Permanente health record system with the mobile-optimized version of kp.org.

How do I add someone to my Kaiser app?

Sign on to your kp.org account and choose the feature you want to use such as Email My Doctor. You'll see a shaded section that asks if you are acting on behalf of someone else. Choose the person for whom you are acting. You are now their “delegate.”

What is RX bin Kaiser?

The Rx BIN number is a 6-digit number health plans use to process electronic pharmacy claims. Rx BIN and PCN numbers are used by new members to pick up a new prescription (or refill) prior to having a new ID card or showing up in the new Carrier's Rx system.

What is myStrength app?

myStrength is designed to help people improve well-being and enhance sleep, mood, and more. Within the app, members can personalize their experience and learn how to cultivate mindfulness and resilience, and strengthen skills to improve emotional health.

What is the Kaiser Permanente app?

With the Kaiser Permanente app, you can easily: Email your doctor's office or Member Services with nonurgent questions. Schedule, view, and cancel routine appointments and see information about past visits. Fill or refill most prescriptions, check the status of a prescription order, and see a list of all your ...

Can I add my husband to my KP app?

Caregiver Access for your care You can add your spouse, friend, parent, or any other adult as your caregiver. If the person is a Kaiser Permanente member, you'll need their user ID, full name and birth date.

Can I add my parents to my health insurance Kaiser?

You may have the opportunity to enroll your parents, stepparents, parents-in-law, or parents of your domestic partner in Kaiser Permanente medical coverage.

How do I talk to my doctor about embarrassing?

To help open the dialogue between you and your doctor, try these five tips:Be honest about your embarrassment. ... Use common terms. ... Talk to the right people. ... Do what works for you. ... Remember that the doctor is there to help.

What is RxBin insurance card?

RxBin - the Bank Identification Number routes a claim towards the right insurance. RxPCN - the Processor Control Number further narrows the claim to the specific insurance. ID - the member's designated identification number. RxGrp - the prescription group number denotes which group plan the member ID falls under.

What is PCN insurance card?

What is the PCN on insurance cards? The PCN is used as an additional identification tool in a pharmaceutical transaction. Its function is to process payments, making it easier to pay for medicine at the pharmacy. This indicator is commonly used to signal the difference between medical plans and benefit packages.

What is bin insurance card?

What does BIN mean? It is a code that originates from the banking system. It is also known as a bank identification number. These are six digits that are grouped into a number that will transmit information about the health insurance provider.

What video app does Kaiser use?

Kaiser Permanente mobile appBe sure your webcam is unblocked and your volume is turned up. At the time of your visit, click on “Join Appointment.” Before your appointment, download the free Kaiser Permanente app from your app store. Use the Kaiser Permanente mobile app or your computer web browser.

How do I update my Kaiser app?

Download the Kaiser Permanente app on your iPhone or Android smartphone at go.kp.org/mobileapp. Update the latest version of the app. Sign in to the app using your kp.org login information.

Why can't I log into Kaiser?

Check your encryption: Security encryption scrambles your information so that the information cannot be read by anyone else. To sign on to our site, you must have high (128-bit) security encryption enabled on your browser.

How do I change my Kaiser phone number?

If receiving coverage purchased directly from Kaiser Permanente: Visit buy.kp.org or contact us at 1-800-295-8660 or 711 (TTY)....Change plan information.New LocationPhone NumberHoursNorthern California800-464-400024/77 more rows

Join a video visit

You can meet with your care team without going anywhere. Learn how to connect to a video visit from your mobile device or computer.

Set up your digital monitoring devices

If you’re enrolled in a home monitoring program, you can start tracking your numbers and send them straight to your care team in just a few steps.

Start online physical therapy

Learn how to access your online physical therapy portal from a computer or mobile device. View your exercise schedule, follow along with videos, and track your progress.

Why is telehealth important for Kaiser Permanente?

As Kaiser Permanente gradually welcomes patients back to our facilities , telehealth continues to enable members to get great care from home if they wish. Virtual care is not only convenient and efficient, it helps protect members, patients, doctors, nurses, and staff. It reinforces social distancing protocols and helps save critical personal protective equipment for those who need it most.

What is telehealth appointment?

During telehealth appointments, Kaiser Permanente clinicians have immediate and secure access to a complete picture of the patient and can prescribe medications, order lab tests and imaging, or put in a referral to connect the patient directly with other needed care.

One off stories by crazy folk

Oh Yay! Our first hate mail since we returned! And we were afraid we wouldn’t get noticed again after so much time away. Fortunately we keep really detailed logs so we can see quite a bit about the people who think it’s a worthy use of their time to do these nasty things. For the… Read More »

How secure are your medical records?

Could your private medical file be sitting in some guy’s garage in Indio? A small cataloging and storage company claims it has the records of hundreds of thousands of Kaiser patients that KP hired it to process, but refuses to pay the bill to return or destroy. Kaiser Permanente stuck in odd struggle with tiny… Read More »

Catching up

Our apologies for the dearth of updates lately, but by no means does our temporary silence indicate that the Kaiser Krappola hasn’t continued to hit the fan. There’s too much to post individually, so please enjoy this Kaiser Permanente News Roundup: Now that Kaiser has completed the nationwide roll out of the outpatient side of… Read More »

Can Phil Fasano save KP HealthConnect?

Probably the biggest misconception about Kaiser critics in general, and this web site in particular, is the belief that we have the unrealistic goal to “bring Kaiser down” (typical accusation from the occasional hate mail we receive). That couldn’t be further from the truth. Our only purpose is, and always has been, to shine a… Read More »

The Wall Street Journal talks to Justen Deal

Received 4/23/07 via the FixKP.org mailing list: Page one of today’s Wall Street Journal has an article on the email I sent on November 3, along with a look at the events leading up to and following it. You can read the article through this link: The Wall Street Journal, Critical Case: How an Email… Read More »

Kaiser replaces chief of digital records project

From the Los Angeles Times: Kaiser replaces chief of digital records project — An outsider will take over the troubled $4-billion effort from Bruce Turkstra.

Can you work outside of approved schedules at Kaiser?

Hourly/non-exempt employees may not work outside of approved schedules without authorization. If you are working, either remotely or in a Kaiser Permanente facility, you must report and be paid for all time worked whether it was authorized or not.

Can you download Kaiser Personal Information?

You may download confidential and/or sensitive Kaiser Permanente information or data, including but not limited to personally identifiable information (PII), protected health information (PHI), payment card information (PCI) from this system only to devices provided by Kaiser Permanente.

Can teammates work remotely?

Teammates will continue to work remotely unless their leaders indicate a return to the office is necessary. Any return to working in the office will follow specific workplace distancing guidelines and infection prevention practices as detailed below:

Do I need to log into GoRemote to access Office 365?

Leverage Office 365: Remember, you do not need to log into GoRemote to access Office 365 (email, documents stored in OneDrive/SharePoint, etc.) Use Outlook: Once you install Office 365 Pro Plus, you'll be able to use those apps (including Outlook!) just like being in the office.

Can you share a workstation with teammates?

Shared Workstations: Workstations should not be shared among teammates, even on different days of work, if possible. Conference Rooms: We encourage you to avoid using conference rooms until these restrictions are lifted.

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