Remote-access Guide

jamf and remote access

by Reinhold Pfannerstill MD Published 1 year ago Updated 1 year ago
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Jamf admins can easily set-up, provide, and manage remote access for team members to access workstations using Splashtop Business Access. Team members can then remotely access all of the applications and files on their work PCs and Macs, just as if they were sitting in front of their computers.

Full Answer

What's new in Jamf?

Jamf administrators can now provide their team members with remote access to PCs and Macs and remotely support their users’ iOS devices using Splashtop. Jamf admins can easily set-up, provide, and manage remote access for team members to access workstations using Splashtop Business Access.

How does Jamf remote work?

Jamf Remote creates an SSH connection to the target computer. Jamf Remote checks the target computer for the most current version of the jamf binary. If the jamf binary is out of date or missing, Jamf Remote installs the most current version over SCP or HTTP, depending on the way the Jamf Remote preferences are configured.

What is Jamf private access?

And Jamf Private Access protects end-user privacy, which means employees don’t need to make tradeoffs in the name of security. Private Access and the power of the platform. A modern Zero Trust Network Access (ZTNA) replaces legacy Enterprise VPN and conditional access workflows.

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Does Jamf allow remote access?

Screen sharing using Jamf Remote allows you to remotely view and control the screen of another computer. You can allow the end user to see the screen sharing session, or you can hide the screen sharing session so that the user is not interrupted.

How do I remote into my computer using Jamf?

Open Recon and authenticate to the Jamf Pro server. Select Remote Enrollment in the sidebar. Enter the IP address of the computer you want to enroll. Enter credentials for a local administrator account that has SSH access.

What does Jamf have access to?

What is Jamf Pro? Jamf Pro, is a comprehensive management system for Apple macOS and iOS devices. With Jamf, IT Technicians can proactively manage the entire lifecycle of Apple devices. This includes deploying and maintaining software, responding to security threats, distributing settings, and analyzing inventory data.

Can Jamf see Internet history?

Jamf Pro allows you to view the history for each computer. The information you can view includes: Application Usage logs. Computer Usage logs.

How do I enable screen sharing in Jamf?

Sharing the Screen of Another ComputerOpen Jamf Remote and authenticate to the Jamf Pro server.Click Site. and choose a site. ... In the list of computers, select the computer that you want to screen share with.Click Screen Share .When prompted, choose a screen sharing option:

What does Jamf protect do?

With Jamf Protect, you can create custom detections that protect computers with real-time monitoring for suspicious and unwanted activities, while measuring computers against the Center for Internet Security (CIS) benchmarks with security insights.

Is Jamf only for Apple?

The technical answer to that is no. A UEM tool combines the management of multiple endpoint types -- desktop computers, laptops, tablets, smartphones and IoT devices -- and multiple operating systems, including iOS, Android, Windows 10, macOS and Chrome OS -- into a single management platform.

Is Jamf an MDM?

Jamf, the leading mobile device management (MDM) solution for Apple. Try the best-in-class dedicated Apple device management solution. Designed to automate Apple device management. Let your end users get more out of their Mac, iPad, iPhone and Apple TV devices.

Does Apple own Jamf?

IBM selected Jamf Pro to manage their Macs in 2015. Vista Equity Partners acquired a majority of shares in Jamf in December 2017.

What can my employer see on my company iPhone?

Employers can see your internet activity on your phone. Especially when it is a company phone, and you are connected to your company's network. A company phone runs on data and voice time that the company pays for so they may want to monitor how it is used.

Does Jamf take screenshots?

Depending on your hardware and the number of files on the drive, normal snapshots can take anywhere from ten seconds to several minutes. New and modified snapshots—Capture any new files on the drive in addition to any files that have been modified.

Can MDM see your screen?

MDM can't see your browser history. Like we mentioned earlier, MDM is basically management software. Your organization can install additional invasive tools but can't monitor your Chrome or Safari history using a tool like Jamf.

How does Jamf remote work?

On the target computer, Jamf Remote starts the Screen Sharing service that is built into macOS. On the target computer, Jamf Remote creates a temporary account with limited privileges and uses it for the screen sharing session.

How do I add a computer to my smart group Jamf?

In Jamf Pro, click Computers , Devices , or Users at the top of the sidebar. Click Smart Computer Groups, Smart Device Groups, or Smart User Groups....Click the Criteria tab and add criteria to the group:Click Add .Click Choose for the criteria you want to add. ... Choose an operator from the Operator pop-up menu.More items...

Can remote commands can be sent to static computer groups?

Remote Commands can be sent to a single computer or to multiple computers simultaneously.

What does sudo Jamf Recon do?

To ensure inventory is up to date in the JSS, run "sudo jamf recon" from terminal. This will do an inventory scan and send it to the JSS immediately. That way you can be sure the machine you are working on has up to date information in the JSS.

What is Jamf Remote?

Screen sharing using Jamf Remote allows you to remotely view and control the screen of another computer. You can allow the end user to see the screen sharing session, or you can hide the screen sharing session so that the user is not interrupted.

What happens when Jamf Remote is closed?

When the Screen Sharing window is closed, Jamf Remote deletes the temporary account, stops the Screen Sharing service, and logs out of the SSH connection. If the SSH connection is terminated unexpectedly, a launch daemon deletes the temporary account and stops the Screen Sharing service within 60 seconds of the SSH connection being terminated.

What does Jamf Pro check?

The jamf binary checks if the Jamf Pro user who initiated the screen sharing session has the "Screen Share with Remote Computers" and "Screen Share with Remote Computers without Asking" privilege.

How to allow end user to see screen sharing session?

To allow the end user to see the screen sharing session, choose "Share Display" (macOS 10.8 or later) or "Ask to share the display" (macOS 10.7) .

Is Jamf Remote deprecated?

Disclaimer: Screen Sharing workflow using Jamf Remote has been deprecated. It is recommended to use TeamViewer for remote administration. For instructions on how to integrate TeamViewer with Jamf Pro, see TeamViewer Integration.

What is Jamf Connect?

Jamf Connect and Jamf Private Access both integrate with cloud identity providers to ensure secure access to company resources. While Jamf Connect allows users to leverage their single identity and biometrics to access their Mac and cloud applications, Private Access is a true Zero Trust Network Access solution that replaces legacy conditional access and VPN technology. Now part of the Jamf platform, this ensures that after a user authenticates into their device, business connections are secured while enabling non-business applications to route directly to the internet, preserving end-user privacy and optimizing network infrastructure. For IT, deploying servers, managing certificates, and configuring IP addresses are a thing of the past.

What is uncompromised access to business apps?

Uncompromised access to business apps — without impacting battery life and operates silently in the background without interfering with the user experience.

How does Enhance Security work?

Enhance security by preventing access from users and devices that may be compromised.

Why do organizations need to be able to secure access to company resources?

Organizations need to be able to ensure secure access to company resources because devices are rarely being connected from within a traditional network perimeter. With Jamf, ensure the right users are on compliant devices accessing authorized resources – no matter where they are.

Can authorized users connect to business applications?

Only authorized users can connect to business applications and ensure policy enforcement is consistent across data centers, clouds and SaaS applications.

What is splashtop remote access?

Splashtop allows users to remotely access any Windows, Mac, Linux, iOS and Android devices from any device, anywhere, and at any time. Remote session features may include file transfer, remote print, remote reboot, chat, share technician desktop, view multi-to-multi monitors, and more depending on your subscription.

Can you remotely control a device on splashtop?

They can remote control computers and mobile devices outside their local network with Splashtop SOS. Users can also initiate a screen sharing session from their iOS devices making it easy for the admin to train or troubleshoot. Splashtop allows users to remotely access any Windows, Mac, Linux, iOS and Android devices from any device, anywhere, ...

Can Jamf access iOS?

Jamf administrators can now provide their team members with remote access to PCs and Macs and remotely support their users’ iOS devices using Splashtop.

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