Can you remote in with Intune?
Now generally available, remote help is a premium add-on application that works with Intune and enables your information and front-line workers to get assistance when needed over a remote connection. With this connection, your support staff can remote connect to the user's device.
Is there a remote assistance functionality in Intune for mobile devices?
TeamViewer integration enables IT Administrators to remotely administer an Intune-managed device such as Windows, iOS, Mac OS and Android flavors.
How do you use remote support?
In the search box on the taskbar, type remote assistance, and then select Allow Remote Assistance invitations to be sent from this computer from the list of results. Then, on the Remote tab, select the Allow Remote Assistance connections to this computer check box, and then select OK.
How do I use TeamViewer Intune?
The TeamViewer integration with Microsoft Intune is prebuilt, so there's no coding or development required. You simply enable the TeamViewer integration from the Microsoft Endpoint Manager admin center in Azure. Connect Intune to a valid TeamViewer subscription and you're ready to go.
Why does Intune use TeamViewer?
TeamViewer is proud to be the only Microsoft Intune partner that enables secure remote support and remote control capabilities seamlessly from the Intune dashboard to help you manage and troubleshoot your corporate-owned desktops and mobile devices.
Does Microsoft offer remote assistance?
Remote Assistance Support from Microsoft allows a Microsoft support professional in another location to view your computer screen and work on your computer over a secure connection.
How can I remotely control someone else's computer?
Select Start > Quick Assist. Select Start > Quick Assist (or select the Start button, type Quick Assist in the search box, then select it in the results). Select Assist another person, then send the 6-digit code to the person you're helping. When they've entered it, select either Take full control or View screen.
How can I remotely access someones computer?
No matter which method you use, the first step to connecting to another computer is enabling remote access. On a PC, go to Start, right-click Computer, and choose Properties. Then go to Remote Desktop by clicking on Remote settings, and check the box next to Allow Remote Assistance.
How can I remotely access another computer?
Access a computer remotelyOn your Android phone or tablet, open the Chrome Remote Desktop app. . ... Tap the computer you want to access from the list. If a computer is dimmed, it's offline or unavailable.You can control the computer in two different modes. To switch between modes, tap the icon in the toolbar.
Do I need an Intune license for every device?
You can purchase licenses for any devices separately from user licenses. Device licenses do not need to be assigned to the devices. Each device that accesses and uses the online services and related software (including System Center software) must have a device license.
Does Microsoft own TeamViewer?
In 2010, TeamViewer GmbH was acquired by GFI Software. In 2014, British private equity firm Permira acquired TeamViewer and helped the company develop its international customer base and expand the scope of its products.
Does Microsoft use TeamViewer?
Available as a personal tab in Microsoft Teams, the TeamViewer dashboard gives an overview of all support session invites, plus active and past connection. Use Microsoft Teams' chatbot to initiate connection requests by typing @teamviewer in the command bar or chat message box for an intuitive support workflow.
Is Quick Assist free?
Windows 10 includes a free tool called Quick Assist, which enables one person to remotely control another person's Windows 10 PC with that person's permission.
Can Intune detect whether a device is jailbroken?
The Company Portal app opens. The device physically moves a significant distance, which is approximately 500 meters or more. Intune can't guarantee that each significant location change results in a jailbreak detection check, as the check depends on a device's network connection at the time.
What would be impact from transitioning from hybrid to Intune standalone?
Microsoft Intune Data Importer One of the biggest hurdles with the process of moving from hybrid MDM to Intune standalone has been the need to recreate all the profiles, policies and apps targeted to users and devices.
Install and update remote help
Remote help is available as download from Microsoft and must be installed on each device before that device can be used to participate in a remote help session.
Configure remote help for your tenant
To configure your tenant to support remote help, review and complete the following tasks.
How to use remote help
The use of remote help depends on whether you're requesting help or providing help.
Monitoring and reports
You can monitor the use of remote help from within Microsoft Endpoint Manager.
What is TeamViewer in Intune?
TeamViewer is a third-party program that you purchase separately. It provides a comprehensive set of remote access and support capabilities. The Intune and TeamViewer integration enables remote support using TeamViewer, and the connector is managed directly in Intune.
What is remote control in Microsoft?
Remote control is included in Microsoft Endpoint Configuration Manager. It's used to remotely administer, provide assistance, or view any workgroup computer and domain-joined computer.
What is Help and Support in Intune?
Help and Support provides a shortcut on troubleshooting tips, requesting support, or checking the status of Intune.
What is device cleanup in Intune?
Device cleanup rules: This option lets you automatically remove inactive devices from Intune. For more information, see Automatically delete devices with cleanup rules.
How to run bulk device actions on multiple devices?
To run - bulk device actions on multiple devices at the same time, select Devices > All devices > Bulk Device Actions.
How to assign roles in Intune?
To see a role assignment, choose Intune > Tenant administration > Roles > All roles > choose a role > Assignments > choose an assignment. On the Properties page you can edit:
Can you create your own roles?
You can create your own roles with custom permissions. For more information about custom roles, see Create a custom role.
Can you use both built in and custom roles in Intune?
You can use both the built-in and custom roles. Built-in roles cover some common Intune scenarios. You can create your own custom roles with the exact set of permissions you need. Several Azure Active Directory roles have permissions to Intune. To see a role, choose Intune > Tenant administration > Roles > All roles > choose a role.
Can you use Intune without a license?
To be able to administer Intune you must have an Intune license assigned. Alternatively, you can allow non-licensed users to administer In tune by setting Allow access to unlicensed admins to Yes.
What is Microsoft Intune?
Microsoft Intune is available for different customer needs and organization sizes, from a simple-to-use management experience for schools and small businesses, to more advanced functionality required by enterprise customers. Most licenses that include Microsoft Intune also grant the rights to use Microsoft Endpoint Configuration Manager, ...
When is an Intune license required?
The appropriate Microsoft Intune license is required if a user or device benefits directly or indirectly from the Microsoft Intune service, including access to the Microsoft Intune service through a Microsoft API.
What is Microsoft Intune subscription?
A Microsoft Intune device-only subscription is available to manage kiosks, dedicated devices, phone-room devices, IoT, and other single-use devices that don't require user-based security and management features. For more information, see Introduction to device licenses in Microsoft Intune.
Do you need to assign Intune licenses?
Starting on December 1, 2019, you no longer need to assign individual Intune licenses for this scenario. Microsoft Endpoint Manager now includes the Intune licenses for co-management. The separate AADP1 licensing requirement remains the same for this scenario to work. You still need to assign Intune licenses for other enrollment scenarios.
Does Microsoft Endpoint Manager require Intune?
Starting on December 1, 2019, you no longer need to assign individual Intune licenses for this scenario. Microsoft Endpoint Manager now includes the Intune licenses for co-management. The separate AADP1 licensing requirement remains the same for this scenario to work. You still need to assign Intune licenses for other enrollment scenarios.
Does Microsoft Intune have a license?
Most licenses that include Microsoft Intune also grant the rights to use Microsoft Endpoint Configuration Manager, as long as the subscription remains active. An admin must have a license assigned to them to administer Intune (unless you allow unlicensed admins ).
Is Intune included in licenses?
Intune isn't included in licenses not in the previous tables.
I no longer want to study for certificates
I am 35 and I am a mid-level sys admin. I have a master's degree and sometimes spend hours watching tutorial videos to understand new tech and systems. But one thing I wouldn't do anymore is to study for certifications. I've spent 20 years of my life or maybe more studying books and doing tests. I have no interest anymore to do this type of thing.
Is anybody else sick of the term "AI" being thrown around everywhere?
Apologies I know this isn't exactly specific to this sub, but I'm hoping some fellow sysadmins are in the same boat...
TIL 'F5' generates a timestamp in notepad
Been making small system notes in notepad for years and can't believe I didn't know this. All those 2 additional seconds that could have been saved 😭
I managed to delete every single thing in Office365 on a Friday evening..
I'm the only tech under the IT manager, and have been in the role for 3 weeks.
End users will be the death of me
On Monday I sent out a short email to everyone in my org informing them of an increased number of phishing attempts we are seeing that try to impersonate employees, and that I would be changing the color of the external message warning to a very visible red instead of the green it had been set to long before my time.
From a chat with my coworkers during a change window...
"Do you know what that sound is, change implementer? Those are the shrieking users - if you don't believe me, just wait. They always grow louder when they're about to escalate to management. If you revert back now, I promise no harm will come to you. I doubt you'll get such an offer from the users."
Remote Help Capabilities and Requirements
- The Remote help app supports the following capabilities: 1. Enable remote help for your tenant– By default, Intune tenants aren't enabled for remote help. If you choose to turn on remote help, its use is enabled tenant-wide. Remote help must be enabled before users can be authenticated through your tenant when using remote help. 2. Use remote help ...
Prerequisites
- Intune subscription
- Remote help add-on license for all IT support workers (helpers) and users (https://aka.ms/PremiumAddOnsDocs)
- Windows 10/11
- The remote help app for Windows. See Install and update remote help
Install and Update Remote Help
- Remote help is available as download from Microsoft and must be installed on each device before that device can be used to participate in a remote help session. By default, users will be opted into automatic updates and remote help will update itself when an update is available. For users that opted out of automatic updates, when an update to remote help is required, users are prompted …
Monitoring and Reports
- You can monitor the use of remote help from within Microsoft Endpoint Manager. 1. Sign into the Microsoft Endpoint Manager admin center and go to Tenant admin > Remote help. 2. On the Monitor tab, you’ll see a count of active sessions and historical data about past sessions. 3. On the Remote help sessions tab, you’ll see the records of past sessions, including: 3.1. The helper (…
Log Files
- Remote help logs data during installation and during remote help sessions, which can be of use when investigating issues with the app. Installation of remote help - When remote help installs or uninstalls, the following two logs are created in the device users' Temp folder, for example, C:\Users\<username>\AppData\Local\Temp. The * in the log file name represents a date and ti…
Installation Details
- Remote help will create the following firewall inbound rules: 1. Quick Assist Firewall Exception 2. Quick Assist RDP Firewall Exception 3. Remote help Firewall Exception
Languages Supported
- Remote help is supported in the following languages: 1. Czech 2. Danish 3. Dutch 4. English 5. Finnish 6. French 7. German 8. Greek 9. Hungarian 10. Italian 11. Japanese 12. Korean 13. Norwegian 14. Polish 15. Portuguese (Portugal) 16. Romanian 17. Russian 18. Spanish 19. Swedish 20. Turkish
Known Issues
- When setting a conditional access policy for apps Office 365 and Office 365 SharePoint Online with the grant set to Require device to be marked as compliant, if a user's device is either unenrolled...