Remote access from HP is legitimate ie if you are sure you had called in to HP support and an agent there had taken control by having you log in to hp.com/123. Normally if any drivers or devices are uninstalled or reinstalled a system reboot would be required so I do not see anything wrong in that.
Full Answer
What can you do with HP customer support - chat?
Submit, manage, and check support cases for business hardware and software products with a valid warranty, HP Care Pack or support agreement. HP customer support - Chat HP Customer Support We are upgrading our chat and web support case creation tools.
How do I contact HP customer service?
»Customer Service Products & Services Support & Drivers Enter search criteria here Contact HP United States »Contact HP »Contact HP worldwide (in English) »Report a software security issue United States options for chat with an online support technician after you buy Chat support for HP products »Desktops & Workstations »Digital Photography
How do I report a software security issue to hp?
»Report a software security issue United States options for chat with an online support technician after you buy Chat support for HP products »Desktops & Workstations »Digital Photography »Entertainment
How do I purchase HP products and services?
Buy online or Call 800-BUY-MYHP(800-289-6947) »Other ways to buy »Customer Service Products & Services Support & Drivers Enter search criteria here
Does Bomgar work with HP?
Does Bomgar have chat?
About this website
Does HP have remote support?
Remote support is available 24 hours per day, Sunday through Saturday, excluding HP holidays. Maintenance services are available between 8:00 am and 5:00 pm local time, Monday through Friday, excluding HP holidays.
Does HP have live chat?
Online ChatHewlett-Packard / Customer service chat
How do I speak to someone at HP support?
Call 800-565-9917.
How do I enable remote access on HP?
You can also enable Remote Desktop using the System Properties. Press the Windows Key and Type: advanced system. Click View advanced system settings. Click the Remote tab and select Allow remote connections to this computer.
How do you unlock a HP laptop if you forgot the password without a disk?
Reboot your computer and press the F11 key until you enter the options menu. Click Troubleshoot on the Choose an option screen. Click Reset this PC. Choose Keep my files or Remove everything, depending on which you prefer.
Can you email HP support?
The US HP.com Store team is dedicated to making your online buying as convenient as possible. If you have product sales questions or need help with a recent order, please send us an email. Our goal is to respond within 24 hours.
How much does HP charge for tech support?
Affordable. Starting at just $14.99 per month, the service pays for itself in just one or two calls each year. With many IT professionals charging $100 to $200 an hour, it's easy to get a return on your investment. Many people wait until problems are unsolvable to reach out to a tech professional.
Is HP customer service good?
Bottom line. HP's tech support is hit-or-miss. The redesigned support site looks great and has tons of resources, but I faced too many roadblocks trying to get a human on the phone and live chat. Some of those problems would be fixed by improving or relying less on the Virtual Assistant.
Is HP Support Assistant free?
There is no charge associated with using HP Support Assistant.
How can I access my computer remotely?
On your local Windows PC: In the search box on the taskbar, type Remote Desktop Connection, and then select Remote Desktop Connection. In Remote Desktop Connection, type the name of the PC you want to connect to (from Step 1), and then select Connect.
How do I enable remote access?
Right-click on "Computer" and select "Properties". Select "Remote Settings". Select the radio button for "Allow remote connections to this computer". The default for which users can connect to this computer (in addition to the Remote Access Server) is the computer owner or administrator.
Can someone remotely access my computer when it's off?
Without appropriate security software installed, such as anti-malware tools like Auslogics Anti-Malware, it is possible for hackers to access the computer remotely even if it is turned off.
How do I fix my HP printer problem?
Resolving Print jobs stuck in queue and other printing problems using the HP Print and Scan DoctorWindows: Download HP Print and Scan Doctor. ... Run HPPSdr.exe from the download location on your computer.Once HP Print and Scan Doctor is open, click Start, and then choose your printer. ... Click Fix Printing.
How do I reset my HP printer?
With your printer on, press and hold the Wi-Fi button and the cancel button simultaneously. This will put your HP printer into setup mode. Download the HP Smart app onto your Android device or iPhone to complete the password change procedure. Within the HP Smart app, choose “Printer Setup. ”
How do you reset a password on a HP laptop?
Click User Accounts and Family Safety, and then click User Accounts. Click Manage another account. Click the account with the forgotten password. Click Change the password.
Why is my HP printer not connecting to WIFI?
Make sure paper is loaded in the main tray, and then turn on the printer. From the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings. Get the network name and password. Go to Find the wireless network password or PIN to connect an HP printer for more information.
Does Bomgar work with HP?
Bomgar’s integration with HP Service Manager allows a support representative to launch a secure remote support session directly from the interaction or incident record to immediately begin remotely diagnosing and resolving a problem – increasing first call resolution rates, shortening call times and eliminating site visit s.
Does Bomgar have chat?
Bomgar includes secure chat support capabilities, so you can offer live help from your website, knowledgebase or self-service support portal. With Bomgar, you can easily move from chat support to screen sharing and remote control.
Does Bomgar work with HP?
Bomgar’s integration with HP Service Manager allows a support representative to launch a secure remote support session directly from the interaction or incident record to immediately begin remotely diagnosing and resolving a problem – increasing first call resolution rates, shortening call times and eliminating site visit s.
Does Bomgar have chat?
Bomgar includes secure chat support capabilities, so you can offer live help from your website, knowledgebase or self-service support portal. With Bomgar, you can easily move from chat support to screen sharing and remote control.
