Remote-access Guide

hipaa remote access

by Eldon Ryan Published 2 years ago Updated 1 year ago
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HIPAA compliant remote access software allows healthcare organizations to carefully control who has remote access to systems, set permissions, and track exactly what actions are taken when remote access sessions are established.

Is Remote Desktop Connection HIPAA compliant?

Many organizations allow users to access their PCs via windows remote desktop connections by opening a port on the firewall and allowing the user to directly access their office computer from home. This practice is not secure, and is definitely not HIPAA compliant.

Is it a HIPAA violation to work from home?

HIPAA compliance and working from home do not fit hand in glove for one simple reason: Working at home (or at a patient's house) can put patients' protected health information (PHI) at risk, thus presenting HIPAA Privacy Rule concerns and HIPAA Security Rule concerns.

Are virtual addresses HIPAA compliant?

With bank-level encryption and HIPAA-compliant operations, a virtual mailbox is your extra level of protection. That means your online data and physical mail are secure and protected.

Do you need a VPN to be HIPAA compliant?

HIPAA requires healthcare entities, and their business associates, to have safeguards in place to secure protected health information (PHI). Implementing VPN in healthcare provides many of the protections necessary to be HIPAA compliant.

How do you keep confidentiality when working from home?

Consider confidentiality when holding conversations or using a screen. You may be sharing your home working space with other family members or friends. Try to hold conversations, where they are less likely to overhear you and position your screen where it is less likely to be overseen.

How can I make my home office HIPAA compliant?

Have each employee sign a Confidentiality Agreement to assure the utmost privacy when handling PHI. Create a Bring Your Own Device (BYOD) Agreement with clear usage rules. Employees who store hard copy (paper) PHI in their home office need a lockable file cabinet or safe to store the information.

Is FaceTime HIPAA compliant for telemedicine?

HIPAA Discretion During COVID-19. Under the good faith provision of telehealth during COVID-19, covered health care providers can use Apple FaceTime®, to provide telehealth without the risk of HIPAA non-compliance penalties.

Is FaceTime acceptable for telehealth?

Under this Notice, covered health care providers may use popular applications that allow for video chats, including Apple FaceTime, Facebook Messenger video chat, Google Hangouts video, Zoom, or Skype, to provide telehealth without risk that OCR might seek to impose a penalty for noncompliance with the HIPAA Rules ...

Is WhatsApp HIPAA compliant 2020?

No, Whatsapp does not define itself as a HIPAA compliant app. Although it is encrypted end to end, it doesn't offer a Business Associate Agreement (BAA). WhatsApp shouldn't be used for communicating protected health information (PHI).

Is Norton VPN HIPAA compliant?

Yes, Norton Antivirus could be an effective tool to support HIPAA compliance. Pairing Norton Antivirus with other security measures creates the privacy that covered entities need for protected health information (PHI).

What is a VPN and should I use one?

VPN stands for virtual private network. In basic terms, a VPN provides an encrypted server and hides your IP address from corporations, government agencies and would-be hackers. A VPN protects your identity even if you are using public or shared Wi-Fi, and your data will be kept private from any prying internet eyes.

Which VPN is the best?

The Best VPN Service for 2022NordVPN - Best VPN for Privacy.Surfshark - Best VPN for Security.Private Internet Access VPN - Best VPN for Windows.IPVanish - Best VPN for Android.Ivacy - Most Affordable.Atlas VPN - Best Data Breach Monitoring.ExpressVPN - Best Encryption.PureVPN - Best Server Base.More items...

What would be a violation of HIPAA?

Further HIPAA Violation Examples Improper disposal of PHI. Failure to conduct a risk analysis. Failure to manage risks to the confidentiality, integrity, and availability of PHI. Failure to implement safeguards to ensure the confidentiality, integrity, and availability of PHI.

What is HIPAA in the workplace?

HIPAA laws and regulations are used in the workplace to protect the health and medical records of employees participating in an employer-sponsored healthcare plan. The laws regulate how individuals' protected healthcare information maintained by a healthcare plan can be shared with employers.

How do I make my laptop HIPAA compliant?

5 things to keep your device secure and HIPAA compliantPassword Protect your Devices and Applications/Software that Contain PHI. ... Don't Share Your Password. ... Automatic Time-Out. ... Clean Out the Trash and Empty Your Cache. ... Train Your Staff, Students, and Clients.

What is HIPAA compliance?

HIPAA Compliance Definition HIPAA compliance is a living culture that health care organisations must implement within their business in order to protect the privacy, security, and integrity of protected health information.

How many records were exposed in the Quest Diagnostics data breach?

In June of 2019, both LabCorp and Quest Diagnostics experienced third-party data breaches that exposed 7.7 million and 11.9 million records, respectively. Included in the exposed records were names, date of birth, address, phone number, date of service, and more, according to TechCrunch, and ranged from August of 2018 until March of 2019.

What is HIPAA law?

Though most are very familiar with the Health Insurance Portability and Accountability Act (HIPAA) and its relation to third parties and remote access, we’re going to break it down a bit. HIPAA carries with it data privacy requirements for individuals, organizations, and entities working with patient information.

What is the weakest point in data security?

The point of access is often the weak link in data security, and regularly the weakest point is vendors’ access to a larger hospital system network. A secure remote access platform eliminates many common gaps and poor third-party vendor practices that lead to data exposure and regulatory breach and can help you identify vulnerable vendors.

Is remote access required for HIPAA?

A HIPAA compliant remote access policy isn’t just essential in the healthcare industry, but it’s necessary. It’s important to remember that you can’t be in compliance if your vendors (or anyone external who has access to your “stuff”) aren’t compliant, too.

Why is it important to stay HIPAA compliant?

Staying HIPAA compliant is crucial for healthcare organizations, as failure could lead to big fines and a loss of trust with your customers. All of these software options provide you with remote access that meets HIPAA standards. You need to choose one that meets your budget and usability needs.

What is Connectwise Control?

ConnectWise Control is the last HIPAA-compliant remote access tool we’ll look at. It’ s a cross-platform solution that works across all major operating systems and mobile devices. It also provides a comprehensive support center called ConnectWise University.

What is splashtop access?

Splashtop. Splashtop is a remote access option that focuses on simplicity and security. Like its competitors, Splashtop offers access across operating systems and mobile devices. It also has features for mass deployment throughout your organization.

How much does splashtop cost?

It also has the lowest rates of any of the options on this list, with pricing starting at $8.25 per month for the Business Access Pro plan (for up to 10 users) and $4.54 per month for the Enterprise plan (10 to 49 users).

What is Logmein remote access?

LogMeIn is a multiplatform and professional remote access platform. It has a large user base with the ability to support tens of millions of daily users. In addition to the robust software, LogMeIn users get free access to LastPass’s password management software.

What is TeamViewer?

TeamViewer allows teams to stay productive from wherever they happen to be working. The cross-platform solution has applications for Windows, Linux, and Mac OS, as well as mobile devices. TeamViewer prides itself on its speed when compared to its VPN counterparts.

Why is it important to work remotely?

Enabling your team to work remotely can improve job satisfaction, help you attract talent, and give your company more flexibility. But in industries with strict compliance requirements, like healthcare, creating a compliant remote work environment is a challenge.

What is a BYOD agreement?

Create a Bring Your Own Device (BYOD) Agreement, with clear usage rules for employees. Covered entities can also require employees to use specific brands and versions of devices in order to access PHI. Provide safes or lockable file cabinets for any employees that must store paper copies of PHI in their home offices.

What are some apps that can be used to chat?

Some of these applications include FaceTime, Google Hangouts, Zoom, Skype or Facebook Messenger video chat. Although these applications are able to be utilized currently, it is important that providers enable all privacy and encryption modes available through these apps.

Is remote work HIPAA compliant?

While a remote work environment can provide many benefits to all of the parties involved, it also can present significant challenges for organizations that need to remain HIPAA compliant. There are many privacy and security measures that need to be implemented in order to address the concerns and risks of maintaining HIPAA compliance in ...

Can you send PHI via email?

Don’t send PHI via email unless it is the only option and in these cases be sure to use all tools to encrypt emails. If copying PHI to external media, make sure that you are only using flash drives, hard drives or other materials that have been approved by the company. Reassess your security protocols frequently.

Do covered entities need to have business associate agreements?

Covered entities need to have business associate agreements (BAAs) in place with each vendor that they work with. Despite the many benefits of a work from home environment, organizations that need to be HIPAA compliant must also be aware of the significant privacy concerns that put them at risk for noncompliance.

Can you share PHI with others?

Lock your screens when walking away from your computer. Do not share sensitive PHI with others who shouldn’t have access, including co-workers and personal acquaintances. Only access a patient’s record if needed for work.

Is HIPAA being waived?

Although certain HIPAA sanctions are being waived during the current health crisis, that does not excuse us from mishandling patients’ protected health information ( PHI ). We must take the same physical and security measures to safeguard the PHI we are trusted with in our work. Here are some best practices to follow:

What does covered entity need to do to protect EPHI?

Covered entities must develop and implement policies and procedures to protect EPHI that is stored on remote or portable devices, or on potentially transportable media (particularly backups).

What are the HIPAA rules?

The HIPAA Security and Privacy Rules require all covered entities to protect the EPHI that they use or disclose to business associates, trading partners or other entities. New standards and technologies have significantly simplified the way in which data is transmitted throughout the healthcare industry and created tremendous opportunities for improvements in the healthcare system. However, these technologies have also created complications and increased the risk of loss and unauthorized use and disclosure of this sensitive information.

What is the HIPAA Privacy Rule for EPHI?

It is important that only those workforce members who have been trained and have proper authorization are granted access to EPHI.

What is the procedure for a covered entity to lose EPHI?

Should a covered entity experience loss of EPHI via portable media, the entity’s security incident procedures must specify the actions workforce members must take to manage harmful effects of the loss. Procedures may include securing and preserving evidence; managing the harmful effects of improper use or disclosure; and notification to affected parties. Needless to say, such incidents should be evaluated as part of the entity’s ongoing risk management initiatives.

What is the HIPAA security rule for laptops?

All covered entities are required to be in compliance with the HIPAA Security Rule1, which includes, among its requirements, reviewing and modifying, where necessary, security policies and procedures on a regular basis. This is particularly relevant for organizations that allow remote access to EPHI through portable devices or on external systems or hardware not owned or managed by the covered entity.

Healthcare data breaches occur almost daily, and cyber attacks are coming in from all sides

Between ensuring the security and privacy of patient data that hackers want, monitoring access to patient medical records, and keeping tabs on third-party activity like telehealth services and medical technology providers, healthcare IT, information security, privacy, and compliance teams are at max capacity.

How SecureLink helps healthcare enterprises and technology vendors ensure HIPAA compliance, keep patient data secure, and save time

Audit access to EMR systems with the SecureLink Privacy Monitor (PPM) solution. There are millions of accesses into electronic medical records (EMR) every day.

Are you tracking internal access to electronic medical records?

Learn how to implement an access review process for EMR and streamline auditing EMR access to ensure that data is being accessed by the right people.

Request a Demo

Request a demo to see how SecureLink’s critical access management solutions help govern, control, and monitor access to critical systems and networks.

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More and More Employees Are Working Remotely

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In the last 10 years, the number of people telecommuting in the U.S. has increased by a staggering 115 percent.1Ever-evolving technology is making it easier for employees interested in working remotely. This can save a company as much as $11,000 annually per telecommuting worker. While there are several advantages …
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Real Life Examples

  • Cancer Care Group agreed to a settlement of $750,000, after a remote employee lost a laptopand backup drive to car theft. The laptop contained more than 50,000 patients’ PHI. OCR determined that prior to the breach, Cancer Care Group was in widespread non-compliance with the HIPAA Security Rule. They failed to conduct an enterprise-wide risk analysis when the breach originally …
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How to Protect Your Clients’ Phi When Working Remotely

  • What can you do to safeguard your organization from HIPAA violations? We compiled a list of documentation requirementsand preventative actions you need to observe to protect you and your clients. First and foremost, if you have remote employees, you must set rules for them in your Security Policies and Procedures. Use the following checklistas a guide for what to inclu…
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