Remote-access Guide

hipaa compliant remote access software

by Dr. Brayan Pfannerstill Published 2 years ago Updated 1 year ago
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Best HIPAA Compliant Remote Access Software

  • SecureLink for Healthcare. SecureLink offers a cost-effective, easy-to-deploy HIPAA compliant remote access software...
  • TeamViewer. TeamViewer is a popular remote access and remote support solution that supports online collaboration and is...
  • LogMeIn Pro. LogMeIn Pro is one of the most popular remote access solutions for...

Full Answer

How to check if you are HIPAA compliant?

Problems result from many areas, however, including:

  • Outdated coding requirements
  • Incorrectly reported information
  • Treatments documented multiple times
  • Changing insurance processing schedules and addresses
  • Plain old-fashioned human error

How to become HIPAA compliant when working remotely?

  • Never allow anyone else to use your device that contains PHI
  • Mandate adherence to media sanitization policies
  • Mandate that employees disconnect from the company network when they stop working.
  • Set up IT configured timeouts that disconnect the employee from the network

What are the requirements for HIPAA compliance?

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Are you really HIPAA compliant?

If you are unaware you are in violation of HIPAA and there is a breach of patient data, you can still receive a fine. Knowing the commonly violated HIPAA regulations is the first step in ensuring your healthcare products are up to code. What are the Most Commonly Violated HIPAA Regulations?

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Is Microsoft Remote Desktop HIPAA compliant?

Many organizations allow users to access their PCs via windows remote desktop connections by opening a port on the firewall and allowing the user to directly access their office computer from home. This practice is not secure, and is definitely not HIPAA compliant.

Is TeamViewer HIPAA compliant?

HIPAA Compliance TeamViewer provides remote access, remote support, and online collaboration capabilities with the level of security and privacy necessary for organizations to remain HIPAA compliant.

Which virtual platforms are HIPAA compliant?

Top HIPAA Compliant Video Conferencing SoftwareZoom for Healthcare.RingCentral for Healthcare.GoTo for Healthcare.VSee.doxy.me.SimplePractice Telehealth.Thera-LINK.

Does Zoom have a HIPAA compliant platform?

In the course of providing services to healthcare customers, the Zoom Platform and Zoom Phone enable HIPAA compliance to covered entities.

Is LogMeIn HIPAA compliant?

Yes, LogMeIn says that it is HIPAA compliant, and a signed business associate agreement (BAA) is available for corporate customers. LogMeIn is remote-access software that falls under the “technical safeguards” category of the Health Insurance Portability and Accountability Act (HIPAA).

Is a VPN HIPAA compliant?

For many businesses, a Virtual Private Network (VPN) is one of the best and easiest ways to implement network security, protect data transmission, provide encryption and meet other HIPAA compliance requirements that secure electronic Protected Health Information (ePHI).

Is Zoom HIPAA compliant in 2021?

The answer to the question of “Is Zoom HIPAA compliant” is “yes,” because Zoom meets the following required Security Rule measures: Zoom contains authentication measures.

How much is Zoom HIPAA compliant?

Small practices can go online to get Zoom licenses that help enable HIPAA-compliant programs by executing a BAA, starting at $14.99 per month. Schedule a video visit with your patient. You can even schedule visits on Epic that patients can access on MyChart.

Is Webex HIPAA compliant?

Provided that is the case, and a business associate agreement has been entered into with Cisco covering the use of Webex for Healthcare, Webex can be considered a HIPAA compliant solution and can be used by healthcare organizations.

Is Skype HIPAA compliant?

While Consumer Skype™ encryption methods are secure, overall, it does not meet HIPAA compliance standards. Organizations that use the software to communicate with patients over the internet should be aware of the risks involved and consider using specialized, HIPAA-compliant video conferencing platforms.

Is Google duo HIPAA compliant?

Duo for HIPAA Compliant Security Duo helps healthcare organizations meet HIPAA (Health Information Portability and Accountability Act) omnibus compliance requirements with easy to use authentication and access policies that don't interfere with patient care.

Is Microsoft teams HIPAA compliant for telehealth?

Yes, Microsoft Teams is HIPAA compliant.

Can you be hacked through TeamViewer?

If you are using TeamViewer, then beware and make sure you're running the latest version of the popular remote desktop connection software for Windows.

Is TeamViewer GDPR compliant?

As a company headquartered in Germany, TeamViewer has data protection in its DNA. Our structural framework creates a holistic view of data protection and allows us to carry into effect the given legal obligations. This enables everyone within the TeamViewer organization to abide by and work in accordance with GDPR.

Does TeamViewer use a VPN?

TeamViewer has a built-in VPN service that allows you to connect to a device to share windows file shares and to share printers.

Is TeamViewer end to end encryption?

All chat messages and video traffic are end-to-end encrypted using AES (256 bit) session encryption. There is no function that enables you to have TeamViewer running completely in the background.

Why is it important to stay HIPAA compliant?

Staying HIPAA compliant is crucial for healthcare organizations, as failure could lead to big fines and a loss of trust with your customers. All of these software options provide you with remote access that meets HIPAA standards. You need to choose one that meets your budget and usability needs.

What is splashtop access?

Splashtop. Splashtop is a remote access option that focuses on simplicity and security. Like its competitors, Splashtop offers access across operating systems and mobile devices. It also has features for mass deployment throughout your organization.

What is Connectwise Control?

ConnectWise Control is the last HIPAA-compliant remote access tool we’ll look at. It’ s a cross-platform solution that works across all major operating systems and mobile devices. It also provides a comprehensive support center called ConnectWise University.

What is Logmein remote access?

LogMeIn is a multiplatform and professional remote access platform. It has a large user base with the ability to support tens of millions of daily users. In addition to the robust software, LogMeIn users get free access to LastPass’s password management software.

How many hospitals use SecureLink?

SecureLink is trusted by over 1,000 U.S. hospitals for secure, HIPAA-compliant remote access and more than 30,000 organizations worldwide.

Why is it important to work remotely?

Enabling your team to work remotely can improve job satisfaction, help you attract talent, and give your company more flexibility. But in industries with strict compliance requirements, like healthcare, creating a compliant remote work environment is a challenge.

What is securely stored network credentials?

Securely stored network credentials that pass directly into a session ensure vendors have zero visibility into network or application credentials.

What is SecureLink Enterprise Access?

SecureLink Enterprise Access is a third-party remote access platform that provides secure remote access to third-party vendors and contractors. Third parties are one of the biggest threats to the healthcare sector; healthcare facilities are also simultaneously dependent on them. The SecureLink Enterprise Access solution provides secure access through a Zero Trust approach, verifying each user’s identity with multiple authentication methods and ensuring they have only the minimum access needed, reducing the risk of a breach.

What is critical access management?

Critical access management solutions for healthcare take the burden off healthcare IT, security, privacy, and compliance teams and automate the workflows that protect patient data, secure access, and ensure compliance. It enables these teams to address the big questions about critical access, like “What’s being accessed?”, “Who’s accessing?”, and “How’re they accessing?” in order to establish systems and processes that can best protect access to assets like EMR systems, internet-enabled devices, and hospital networks. These solutions — in addition to bringing much-needed efficiency and ease to laborious and manual processes — provide improved security to these critical assets.

Why would hackers want to get healthcare data?

Healthcare data is one of the highest value items on the black market, so it makes sense why hackers would want to obtain that data. It doesn’t help that security threats are everywhere, from an insider threat in the form of an employee trying to make some profit off private patient information, to an individual hacker, or a ransomware gang that found a gap in a third parties’ remote access connection. The privacy and security challenges healthcare facilities face are pervasive and need to be addressed with strong measures and controls.

What is SecureLink Customer Connnect?

SecureLink Customer Connnect gives healthcare vendors a streamlined method for secure remote access into their healthcare customers’ networks. You can give your customers peace of mind by providing them with the detailed level of control and visibility over access they’re looking for.

Are you tracking internal access to electronic medical records?

Learn how to implement an access review process for EMR and streamline auditing EMR access to ensure that data is being accessed by the right people.

What is HIPAA law?

Though most are very familiar with the Health Insurance Portability and Accountability Act (HIPAA) and its relation to third parties and remote access, we’re going to break it down a bit. HIPAA carries with it data privacy requirements for individuals, organizations, and entities working with patient information.

What should network managers know about patient access?

Network managers should always know who has access to patient information, the extent of that access, and how long it’s available. Third-party vendor access should have tight restrictions that limit time, scope and job function. In addition, every remote access session should begin with multi-factor authentication – then all activity must be logged, capturing a unique username and password tied to the individual.

Why is healthcare so heavily targeted for hackers?

The healthcare industry is still heavily targeted for hackers because of the wealth of information they can get. As someone that (I assume) has been to a doctor’s office of any sort, you know how many forms you have to fill out– all the information you have to give, all the releases you have to sign because of HIPAA/HITECH. When we, as patients, sign those papers and agree to hand over this information, we don’t think of all the vendors that might be also accessing that information. It’s imperative that healthcare systems that work with vendors ensure the security of PHI not only for HIPAA compliance, but for patient privacy too.

Is HIPAA compliance required for remote access?

When hospital systems provide remote access to third-party vendors without comprehensive controls, this compliance – and their overall network security – can be jeopardized. A HIPAA-compliant remote access policy isn’t just essential in the healthcare industry, but it’s necessary.

Is remote access required for HIPAA?

A HIPAA compliant remote access policy isn’t just essential in the healthcare industry, but it’s necessary. It’s important to remember that you can’t be in compliance if your vendors (or anyone external who has access to your “stuff”) aren’t compliant, too.

How can NinjaOne help?

If you work in the healthcare industry or serve healthcare clients, then the software you use plays a role in helping you comply with HIPAA. While it’s ultimately up to employees and the organization to meet the standards of the Health Insurance Portability and Accountability Act (HIPAA), using the right software can help relax your mental load.

Cloud Backup and Electronic Protected Health Info

Key requirements when handling sensitive electronic Protected Health Information (ePHI) include:

Software Features Checklist for HIPAA Compliance

Data Archiving It's important to consider software with capabilities to move data that isn't actively used into separate storage devices for long-term retention.

What is Hub Tech Solutions?

Hub Tech Solutions is an IT service provider.

What is NTR support?

We use a software called NTR Support--we really like it because it allows you to install remote control applets on any laptops so that you can remote into them as a service & provide support, even if someone is locked out of their computer (as long as it is connected to the internet).

What is a Goverlan Reach?

Goverlan Reach is an on‐premises software appliance that allows the management and support of users and computers within your IT infrastructure.

Is remote software HIPAA compliant?

Any remote software, as long as it has encryption, is fine and meets HIPAA guidelines, but if you want to waste your time trying to find one that's HIPAA certified, you'll limit yourself, spend a lot more money, and typically get a really terrible product. Don't get scammed.

Can you disable recording in RDC?

Good to specifically be able to disable any recording ability to prevent data leakage of protected information. Typical Windows RDC doesn't have recording as a feature hence less a concern. LMI and other do offer recording, which ought be forcibly disable (& audit-able to verify).

Is encryption HIPAA compliant?

I mentioned before that HIPAA has no guidelines on encryption at all, any encryption at all, no matter what is considered HIPAA compliant. So yes, it is, so long as it's on.

What is total HIPAA?

Total HIPAA specializes in creating customized HIPAA-related documentation and training for our clients. We provide documents like Security Policies and Procedures, Disaster Recovery Policies, Confidentiality Agreements, and Bring Your Own Device (BYOD) Policies. For questions about policies, documentation, or best practices for remote employees, call us at 800.344.6381 or complete this form:

How to protect client's PHI?

How To Protect Your Clients’ PHI When Working Remotely 1 Make a list of remote employees. 2 Indicate the level of information to which they have access.

What is required to secure a network?

Devices must be encrypted, password protected, and installed with software firewalls and anti-virus software is installed.

Why do you need to sign a confidentiality agreement?

Have each employee sign a Confidentiality Agreement to assure the utmost privacy when handling PHI.

What is the mandate of a company for employees in violation of the procedures?

Mandate that any employees in violation of these procedures will be subject to the company’s Sanction Policy and/or civil and criminal penalties.

Do remote employees have to have rules?

First and foremost, if you have remote employees, you must set rules for them in your Security Policies and Procedures.

Is working remotely a risk?

While there are several advantages of working remotely, there’s a monstrous risk for those that are obligated to comply with HIPAA: keeping clients’ protected health information (PHI) safe. Not convinced it’s a big deal? HHS levies hefty financial penalties when entities fail to properly manage their telecommuters’ access and protection of PHI.

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