Remote-access Guide

hipaa compliant remote access policy

by Juliet Cruickshank Published 2 years ago Updated 1 year ago
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robust remote access solution that supports HIPAA

Health Insurance Portability and Accountability Act

The Health Insurance Portability and Accountability Act of 1996 was enacted by the 104th United States Congress and signed by President Bill Clinton in 1996. It was created primarily to modernize the flow of healthcare information, stipulate how Personally Identifiable Information maintained by the healthcare and healthcare insurance industries should be protected from fraud and theft, and address lim…

compliance should grant only as much access that is needed by limiting access to only those parts of the software or network that are required to resolve the immediate service issue. [See HIPAA, 45 CFR Part 164.312(a).5]. HIPAA also requires that organizations restrict workforce access to PHI to only those who are authorized. [See HIPAA, 45 CFR 164.308(a)(3(i)]. In addition, a remote access solution should address procedures for terminating access to PHI when the employment of a workforce member ends or as otherwise required by the Act [See HIPAA, 45 CFR 164.308(a)(3)(ii)(C)].

While HIPAA privacy rules do not prohibit using remote access, they do require the implementation of safeguards that ensure the privacy and security of protected health information.Jun 14, 2022

Full Answer

Are you really HIPAA compliant?

If you are unaware you are in violation of HIPAA and there is a breach of patient data, you can still receive a fine. Knowing the commonly violated HIPAA regulations is the first step in ensuring your healthcare products are up to code. What are the Most Commonly Violated HIPAA Regulations?

Is Windows desktop remote connection HIPAA compliant?

Windows Remote Desktop Protocol can be used for remote access, but RDP is not HIPAA compliant by default. Without additional safeguards, RDP fails to satisfy several provisions of the HIPAA Security Rule.

What is HIPAA secure vs HIPAA compliant?

HIPAA Certification vs HIPAA Compliance. What is the difference between being HIPAA compliant and HIPAA certified?. Compliance refers to adhering to the proper rules in accordance with the guidelines and requirements of HIPAA in order to safeguard individually identifiable health information.. Certification is the process in which an organization or individual is awarded a document that ...

Is TeamViewer secure for HIPAA compliance?

Yes, Teamviewer states that it is HIPAA compliant. The company will sign a Business Associate Agreement (BAA) for customers who want to use the service for Patient Health Information (PHI). It also offers HIPAA-compliant security measures including physical, network, and process security practices.

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Is Remote Desktop HIPAA compliant?

Many organizations allow users to access their PCs via windows remote desktop connections by opening a port on the firewall and allowing the user to directly access their office computer from home. This practice is not secure, and is definitely not HIPAA compliant.

Do you need a VPN to be HIPAA compliant?

HIPAA requires healthcare entities, and their business associates, to have safeguards in place to secure protected health information (PHI). Implementing VPN in healthcare provides many of the protections necessary to be HIPAA compliant.

How can I make my home office HIPAA compliant?

Have each employee sign a Confidentiality Agreement to assure the utmost privacy when handling PHI. Create a Bring Your Own Device (BYOD) Agreement with clear usage rules. Employees who store hard copy (paper) PHI in their home office need a lockable file cabinet or safe to store the information.

What are the 3 HIPAA security rules?

The HIPAA Security Rule requires three kinds of safeguards: administrative, physical, and technical. Please visit the OCR for a full overview of security standards and required protections for e-PHI under the HIPAA Security Rule.

Is Norton VPN HIPAA compliant?

Yes, Norton Antivirus could be an effective tool to support HIPAA compliance. Pairing Norton Antivirus with other security measures creates the privacy that covered entities need for protected health information (PHI).

What is a VPN and should I use one?

VPN stands for virtual private network. In basic terms, a VPN provides an encrypted server and hides your IP address from corporations, government agencies and would-be hackers. A VPN protects your identity even if you are using public or shared Wi-Fi, and your data will be kept private from any prying internet eyes.

What is a HIPAA compliant home office?

This covers storing and disposing of PHI and devices that are used to access PHI. Employees should understand that they cannot allow other people (including friends and family) to use devices that contain sensitive data. Require employees to read and sign a clear BYOD Usage Agreement and Confidentiality Policy.

How do I make my computer HIPAA compliant?

5 things to keep your device secure and HIPAA compliantPassword Protect your Devices and Applications/Software that Contain PHI. ... Don't Share Your Password. ... Automatic Time-Out. ... Clean Out the Trash and Empty Your Cache. ... Train Your Staff, Students, and Clients.

How do you keep confidentiality when working from home?

Consider confidentiality when holding conversations or using a screen. You may be sharing your home working space with other family members or friends. Try to hold conversations, where they are less likely to overhear you and position your screen where it is less likely to be overseen.

What are the 4 HIPAA standards?

The HIPAA Security Rule Standards and Implementation Specifications has four major sections, created to identify relevant security safeguards that help achieve compliance: 1) Physical; 2) Administrative; 3) Technical, and 4) Policies, Procedures, and Documentation Requirements.

Who is exempt from HIPAA security Rule?

Organizations that do not have to follow the government's privacy rule known as the Health Insurance Portability and Accountability Act (HIPAA) include the following, according to the US Department of Health and Human Services: Life insurers. Employers. Workers' compensation carriers.

What would be a violation of HIPAA?

Further HIPAA Violation Examples Improper disposal of PHI. Failure to conduct a risk analysis. Failure to manage risks to the confidentiality, integrity, and availability of PHI. Failure to implement safeguards to ensure the confidentiality, integrity, and availability of PHI.

How can a VPN help an organization achieve HIPAA compliance when transmitting patient data between locations or remote staff?

The Virtual Private Network (VPN) To achieve secure encryption, for mobile as well as desktop devices, organizations can implement a Virtual Private Network or VPN. This software provides security for protected health information by encrypting all transmitted data over the network, both on-site and remotely.

What is a VPN connection?

A VPN, which stands for virtual private network, is a service that establishes a secure and private connection to the internet. A VPN creates an encrypted tunnel to protect your personal data and communications, hide your IP address, and let you safely use public Wi-Fi networks.

Which VPN is the best?

The Best VPN Service for 2022NordVPN - Best VPN for Privacy.Surfshark - Best VPN for Security.Private Internet Access VPN - Best VPN for Windows.IPVanish - Best VPN for Android.Ivacy - Most Affordable.Atlas VPN - Best Data Breach Monitoring.ExpressVPN - Best Encryption.PureVPN - Best Server Base.More items...

Is WebRTC HIPAA compliant?

Thankfully, WebRTC based video solutions allow you to build high quality video into your healthcare application while meeting HIPAA guidelines.

How to protect client's PHI?

How To Protect Your Clients’ PHI When Working Remotely 1 Make a list of remote employees. 2 Indicate the level of information to which they have access.

What are the security and privacy requirements for employees?

Describe Security and Privacy requirements: Employees should not allow any friends, family, etc. to use devices that contain PHI. Have each employee sign a Confidentiality Agreement to assure the utmost privacy when handling PHI. Create a Bring Your Own Device (BYOD) Agreement with clear usage rules.

Does Lincare have policies?

The court ruled that Lincare did not have adequate policies and procedures in place to safeguard patient information that was taken off-site despite the fact that employees who worked in patients’ homes routinely removed PHI from Lincare offices.

Do employees need VPN?

Require that employees use a VPN when they access the company’s Intranet remotely. All PHI must be encrypted before being transmitted. This can either be through the company’s Intranet or using the internal email encryption. Encrypt and password protect any personal devices employees use to access PHI.

Can employees copy PHI to external media?

Usually, IT configuring timeouts take care of this. Employees cannot copy any PHI to external media not approved by the company. This includes flash drives and hard drives. You may require all PHI to stay on the company network.

Do you need a VPN for intranet?

Devices must be encrypted, password protected, and installed with software firewalls and anti-virus software is installed. Require that employees use a VPN when they access the company’s Intranet remotely.

Is remote work HIPAA compliant?

Remote employees aren’t exempt from following HIPAA rules. It’s in your best interest to define all remote employee guidelines and to ensure all signed documents involving remote work are up-to-date, signed, and safely stored. Taking these steps will ensure you’re compliant should HHS come calling!

What is a BMDS remote access?

Remote access is a privilege, and is granted only to remote users who have a defined need for such access, and who demonstrate compliance with BMDS established safeguards which protect the confidentiality, integrity, and availability of information resources.

What is the purpose of the Bottleneck Medical Distant Services policy?

The purpose of this policy is to establish uniform security requirements for all authorized users who require remote electronic access to the Bottleneck Medical Distant Services (“BMDS”) network and information assets. The (“Organization”) is the contracted entity, also referred to or known as the Client (“Client”). The guidelines set forth in this policy are designed to minimize exposure to damages that may result from unauthorized use of BMDS resources and confidential information.

What is an EPHI user?

All users who work outside of the Organization’s environment, who connect to the Organization’s network systems, applications and data, including but not limited to applications that contain ePHI, from a remote location.

Do covered entities need to have business associate agreements?

Covered entities need to have business associate agreements (BAAs) in place with each vendor that they work with. Despite the many benefits of a work from home environment, organizations that need to be HIPAA compliant must also be aware of the significant privacy concerns that put them at risk for noncompliance.

Can you send PHI via email?

Don’t send PHI via email unless it is the only option and in these cases be sure to use all tools to encrypt emails. If copying PHI to external media, make sure that you are only using flash drives, hard drives or other materials that have been approved by the company. Reassess your security protocols frequently.

Is remote work HIPAA compliant?

While a remote work environment can provide many benefits to all of the parties involved, it also can present significant challenges for organizations that need to remain HIPAA compliant. There are many privacy and security measures that need to be implemented in order to address the concerns and risks of maintaining HIPAA compliance in ...

Can you share PHI with others?

Lock your screens when walking away from your computer. Do not share sensitive PHI with others who shouldn’t have access, including co-workers and personal acquaintances. Only access a patient’s record if needed for work.

Is HIPAA being waived?

Although certain HIPAA sanctions are being waived during the current health crisis, that does not excuse us from mishandling patients’ protected health information ( PHI ). We must take the same physical and security measures to safeguard the PHI we are trusted with in our work. Here are some best practices to follow:

What are the HIPAA rules?

The HIPAA Security and Privacy Rules require all covered entities to protect the EPHI that they use or disclose to business associates, trading partners or other entities. New standards and technologies have significantly simplified the way in which data is transmitted throughout the healthcare industry and created tremendous opportunities for improvements in the healthcare system. However, these technologies have also created complications and increased the risk of loss and unauthorized use and disclosure of this sensitive information.

What is the HIPAA security rule for laptops?

All covered entities are required to be in compliance with the HIPAA Security Rule1, which includes, among its requirements, reviewing and modifying, where necessary, security policies and procedures on a regular basis. This is particularly relevant for organizations that allow remote access to EPHI through portable devices or on external systems or hardware not owned or managed by the covered entity.

What does covered entity need to do to protect EPHI?

Covered entities must develop and implement policies and procedures to protect EPHI that is stored on remote or portable devices, or on potentially transportable media (particularly backups).

What is the HIPAA Privacy Rule for EPHI?

It is important that only those workforce members who have been trained and have proper authorization are granted access to EPHI.

What is the procedure for a covered entity to lose EPHI?

Should a covered entity experience loss of EPHI via portable media, the entity’s security incident procedures must specify the actions workforce members must take to manage harmful effects of the loss. Procedures may include securing and preserving evidence; managing the harmful effects of improper use or disclosure; and notification to affected parties. Needless to say, such incidents should be evaluated as part of the entity’s ongoing risk management initiatives.

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More and More Employees Are Working Remotely

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In the last 10 years, the number of people telecommuting in the U.S. has increased by a staggering 115 percent.1Ever-evolving technology is making it easier for employees interested in working remotely. This can save a company as much as $11,000 annually per telecommuting worker. While there are several advantages …
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Real Life Examples

  • Cancer Care Group agreed to a settlement of $750,000, after a remote employee lost a laptopand backup drive to car theft. The laptop contained more than 50,000 patients’ PHI. OCR determined that prior to the breach, Cancer Care Group was in widespread non-compliance with the HIPAA Security Rule. They failed to conduct an enterprise-wide risk analysis when the breach originally …
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How to Protect Your Clients’ Phi When Working Remotely

  • What can you do to safeguard your organization from HIPAA violations? We compiled a list of documentation requirementsand preventative actions you need to observe to protect you and your clients. First and foremost, if you have remote employees, you must set rules for them in your Security Policies and Procedures. Use the following checklistas a guide for what to inclu…
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Conclusion

  • Remote employees aren’t exempt from following HIPAA rules. It’s in your best interest to define all remote employee guidelines and to ensure all signed documents involving remote work are up-to-date, signed, and safely stored. Taking these steps will ensure you’re compliant should HHS come calling! Need help securing your own or your employees home...
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