Remote-access Guide

global protect remote access childrens mercy

by Miss Lori Schulist Published 1 year ago Updated 1 year ago
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What is global protect and how does it work?

Global Protect is Mines’ Remote Access Solution (a.k.a. a Virtual Private Network or VPN). Members of the Mines community who are not physically on campus can use this system to access resources located on campus and hence not available to the Internet at large.

Why children’s Mercy?

Children’s Mercy is at the forefront of research to understand the possible genetic links to NEC and create the potential for more targeted care of infants who are susceptible, including treatment to help them avoid the disease altogether.

How do I migrate from Ras to global protect?

The process of migrating from the existing systems (RAS, VPN, OpenVPN, Viscosity) is similar to the process for installing Global Protect on a new computer. Once you have confirmed that Global Protect is working, ITS recommends uninstalling your current VPN unless you use it to connect to another business or school’s network.

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Why is Bobbi Horr called Children's Mercy?

Bobbi Horr was referred to Children’s Mercy when she was unable to swallow her food and began spitting it up. After being diagnosed with a rare syndrome often caused by stress, Bobbi has learned how to manage her stress and continue her active life.

Is Children's Mercy a scary hospital?

At Children’s Mercy, we know a hospital can be a scary place for kids. That’s why we do our best to bring comfort to your child while they are in our care. From knowing what to expect before you arrive to your child experiencing our Comfort Promise during a vaccination, we do whatever it takes to ease the pain. Because love stops at nothing, and neither do we.

Audience

This article is intended for: faculty, staff, students, and college affiliates.

Install GlobalProtect VPN

Connect to https://vpn.ithaca.edu on the computer you would like to install the VPN application.

Configure GlobalProtect

Open the GlobalProtect client from the notification area. (It is a small white globe when not connected)

Alternative: Configuring the Split-Tunnel VPN

While the regular VPN tunnel should meet most needs, there may be times where you would prefer that non-IC related network traffic not be routed through the IC network.

Duo Setup

Duo is a Two Factor Authentication Service which we use to provide additional security to some applications (such as the VPN). Additional information about Duo is available at www.ithaca.edu/duo.

Uninstall GlobalProtect VPN

Connect to https://vpn.ithaca.edu on the computer you would like to install the VPN application.

What is global protect?

Global Protect is Mines’ Remote Access Solution (a.k.a. a Virtual Private Network or VPN). Members of the Mines community who are not physically on campus can use this system to access resources located on campus and hence not available to the Internet at large. Network traffic leaving the remote computer is encrypted and sent to the Global Protect system located on campus where it is decrypted and forwarded on to the destination. The computer at the destination sees the traffic as coming from a computer at Mines rather than the home system. Returning traffic is sent to campus where it is encrypted and sent to the remote computer. More information about how and why you might want to use Global Protect can be found here: https://helpcenter.mines.edu/TDClient/1946/Portal/KB/ArticleDet?ID=133729

How to disconnect GlobalProtect?

If you need to disconnect your GlobalProtect session click on the globe icon, then select the menu icon in the upper/right corner of the window. The bottom most menu option is disable.

Do dependencies need to be resolved before a package can be installed?

Important: Depending on your distribution there may be some dependencies that need to be resolved before the package can be installed. Please refer to the documentation for your distribution for detailed instructions.

Do you have to disconnect from OpenVPN before connecting to GlobalProtect?

You must disconnect from OpenVPN/Viscosity before you can connect to the GlobalProtect website.

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