Using a Remote Extension with FreePBX/Asterisk
- Secure Your System. Anytime you access your PBX using a remote extension, you are exposing your PBX to the public...
- Forward the Required Ports from your Router to your PBX. You also have to forward some ports on your Firewall/Router, so...
- Configure Your Extensions for Remote Access. First, select a secure password. If you...
Full Answer
How do I get remote support for FreePBX?
All remote support is provided by connecting to your PBX using SSH protocol on port 22 or equivalent port. Sangoma Technologies shall provide support service for the system in accordance with the FreePBX Support Contract Terms of Service except to include the below SLAs.
Why is it important for FreePBX to have my IP address?
It is important for FreePBX to have this information so that it can adjust the SIP headers to use your external IP address when it is contacting extensions outside of your local network. Open your browser and access the FreePBX GUI.
Can I access my PBX system from the Internet?
Anytime you access your PBX using a remote extension, you are exposing your PBX to the public internet. If you can access your system from the internet, so can anyone else. Before you begin, you MUST IMPLEMENT several security measures.
What is the license for FreePBX?
FreePBX is licensed under the GNU General Public License (GPL), an open source license. FreePBX can be installed manually or as part of the pre-configured FreePBX Distro that includes the system OS, Asterisk, FreePBX GUI and assorted dependencies.
How to change port 5060 on FreePBX?
If the field is left blank, the FreePBX should default to port 5060. Click "Submit Changes" at the bottom of the screen, and then click the orange "Apply Configuration Changes" bar at the top of the screen.
How to install SIP on FreePBX?
Open your browser and access the FreePBX GUI. Click on "Tools," and then "Asterisk SIP Settings.". If this module is not available on your installation of FreePBX, you can install it using the "Module Admin" module. Under NAT Settings, click "Auto Configure.".
How to change RTP port?
To change the RTP Media Ports, you have to edit an Asterisk file from the command line. Open a command prompt on your machine (either by sitting in front of your machine or by using the FreePBX Java SSH module) and type the following: In the file, you'll see the options for the low and high ports used by Asterisk.
What is fail2ban in PBX?
Fail2Ban is a program that monitors your PBX logs and temporarily bans people who are attempting to guess the passwords. Second, make sure that all of your extensions are secured with a strong password.
What is the subnet mask for a VPN?
Your subnet mask will probably be 255.255.255.0. If you plan to connect to your PBX using a VPN from another network, click on the "Add Local Network Field," and enter the internal address used on that VPN (i.e., 192.168.2.0) along with the subnet mask (usually 255.255 .255.0).
What happens if a PBX is hacked?
Even if they don't succeed in obtaining a valid password, they can interfere with legitimate users ( or crash asterisk) and thus cause your PBX to become inoperative.
Can I access my PBX from the internet?
Anytime you access your PBX using a remote extension, you are exposing your PBX to the public internet. If you can access your system from the internet, so can anyone else. Before you begin, you MUST IMPLEMENT several security measures.
What does "free" mean in FreePBX?
Freedom to Communicate. The “Free” in FreePBX stands for Freedom. That’s because FreePBX, the world’s most popular open source IP PBX, gives users the tools to build a phone system tailored to their needs. Download FreePBX.
Is FreePBX free?
FreePBX is an open source community. Completely free to download and use, the power of FreePBX comes from a global community of developers who ensure it remains a high compatibility and customizable platform with all the key features needed to build a scalable business phone system on any budget.
Documentation
The FreePBX Wiki offers information on everything from installation to configuration and troubleshooting.
Videos
Sangoma’s FreePBX experts offer practical guidance and tips for using FreePBX and commercial modules.
Forums
The FreePBX Community Forums provides a space to ask developers and enthusiasts for help and insight.
Put your mind at ease with Support Packages from Sangoma
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Training
Want to get professionally trained and become certified in FreePBX? Sangoma offers offer world-class FreePBX training both online and in class from industry experts.
Bug and Feature Requests
Request features and report software bugs to let the engineers and developers at Sangoma know the features users want and issues they are experiencing. These submissions are taken seriously and are a critical way developers, users, and enthusiasts influence the future of FreePBX.
