Remote-access Guide

evohome remote access gateway

by Dr. Baylee Leuschke Published 1 year ago Updated 1 year ago
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How does the evohome controller connect to the Internet?

The new evohome controller has as incorporated WiFi option and it connects directly to the wireless network. The previous version of the evohome controller did not have a WiFi option so it needed the RFG100 Gateway to connect to the internet and to our server.

What is the Honeywell evohome?

"Honeywell evohome is a very clever heating system upgrade, there's no doubt about it." Your evohome lets you create and control up to 12 smart heating zones, so you can make an individual zone for the living room, kitchen and bedroom. Now you can be cosy in the rooms you’re using ­– and turn the heat down in the ones you’re not.

Where can I find the evohome installation guide?

The evohome installation guide can be found on this page in the 'Downloads' section. Evohome includes an easy to access menu to select the preferred mode. Once selected, evohome will switch the devices needed and you'will be able to select the right temperature for each room.

Why does the evohome controller need the rfg100 gateway?

The previous version of the evohome controller did not have a WiFi option so it needed the RFG100 Gateway to connect to the internet and to our server. Please see full answer in our Support Article.

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What is Evohome used for?

evohome is suitable for most wet heating and cooling systems including S-Plan, Y-Plan and Under Floor. It will work with both Combination and System Boilers, Oil and Gas and Heat Pumps. evohome will allow you to support up to twelve heating and cooling zones and one hot water zone per controller.

What frequency does Evohome work on?

All of our evohome components work on frequency of 868 Mhz. We guarantee the range of 30 metres, however this can be impaired due to the construction of various types of properties and we would therefore always recommend a point to point signal test. You may wish to engage with one of our Connected Specialists.

How to find MAC on Evohome thermostat?

Log in to your Total Connect Comfort account and select the location to which you registered your evohome thermostat . The MAC of your thermostat shall be displayed under the 'Device Assigned to this Location' section of the page.

What is the port 443?

Honeywell Home products communicate on port 443 (HTTPS) which is a common open port used by many companies to perform secure online shopping and other secure transmissions. This port, by default, will not be blocked by your internet service provider or hardware.

How to enable JavaScript on Total Connect?

To enable JavaScript, follow the steps for your web browser below: Select the 'Security' tab. Click on the 'Internet' icon and then on the 'Custom level...' button.

How long can an Evohome controller be used?

The evohome Controller can be used for up to 2 hours when removed from its Charging Dock. When removed from the Charging Dock the Controller will beep after around 20 minutes to remind the user to return it to the base. It needs to be mains powered as the evohome system uses wireless communication between.

Can Evohome control heat pumps?

Yes, evohome is capable to control heat pumps. Contact your professional installer for a study of your installation and propose the most suitable solution.

Hear what the experts think

"If you want a heating system that’s got super smarts, you’ll not find better than the Honeywell evohome"

Smart zoning for your home

Your evohome lets you create and control up to 12 smart heating zones, so you can make an individual zone for the living room, kitchen and bedroom. Now you can be cosy in the rooms you’re using ­– and turn the heat down in the ones you’re not.

Control where you need it

Control your home heating and hot water when you like, wherever you are. Keep in touch via the Total Connect Comfort Intl App, web browser or voice assistants, whether at home, at work or on the road.

Energy efficient

Did you know that around 82% of your home energy bills are for heating and hot water? But with evohome smart zoning, you only heat the parts of your home that you’re actually using, saving precious energy and money.

Smart Temperature Control

We are constantly thinking of ways to help you and your home become more efficient and environmentally friendly. So we’ve introduced three brand new features designed to help save you money and do your bit for the planet.

Heat and cool temperature control

Comfortable whatever the weather. evohome Wi-Fi now includes heat pump compatibility making it fit for almost every home now and in the future.

Save energy through better control

82% of energy consumed in the home is used by heating and hot water. Reduce your heating bills by controlling your heating room by room for more control, comfort and efficiency.

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