Remote-access Guide

epic remote access desktop

by Prof. Oral Harris Published 2 years ago Updated 1 year ago
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How to download VIP access?

What is VIP access?

Why is my RDP connection denied?

About this website

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Mount Sinai Connect - The Mount Sinai Hospital - New York

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How to download VIP access?

Android Devices: Download VIP Access by Symantec for Android IOS(Apple) Devices:​ Download VIP Access for Symantec for IOS Windows/Mac  Device: 1. Go to  ​https://vip.symantec.com/ 2. Click on  ​Download 3. Select the appropriate download for your operating system or device (Mac or Windows)

What is VIP access?

The VIP Access application is a security code generator that displays a new and secure code every 30 seconds and provides a ‘Credential ID’ that is to be registered with your account. It is available for Windows, Mac, Android, and iOS devices.

Why is my RDP connection denied?

Q​:  ​The RDP icon appears, but when I click on “Connect” I get the error message “The connection was denied because the user account is not authorized for remote login”. A​: Your AD network account was not added to the AD group to allow Remote Desktop Connection. Please contact the Helpdesk to have them add your account to the RDP Group for Remote Desktop Connection.

How to download VIP access?

Android Devices: Download VIP Access by Symantec for Android IOS(Apple) Devices:​ Download VIP Access for Symantec for IOS Windows/Mac  Device: 1. Go to  ​https://vip.symantec.com/ 2. Click on  ​Download 3. Select the appropriate download for your operating system or device (Mac or Windows)

What is VIP access?

The VIP Access application is a security code generator that displays a new and secure code every 30 seconds and provides a ‘Credential ID’ that is to be registered with your account. It is available for Windows, Mac, Android, and iOS devices.

Why is my RDP connection denied?

Q​:  ​The RDP icon appears, but when I click on “Connect” I get the error message “The connection was denied because the user account is not authorized for remote login”. A​: Your AD network account was not added to the AD group to allow Remote Desktop Connection. Please contact the Helpdesk to have them add your account to the RDP Group for Remote Desktop Connection.

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