Remote-access Guide

dfci remote access

by Nels Barrows Published 2 years ago Updated 1 year ago
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Do I need DFCI for UEFI?

Can you change DFCI settings?

About this website

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How do I access my partners epic from home?

Epic accessPartners Network or VPN connection: Click on Windows Start Menu Programs, All Programs, Workspace Favorites Folders, then select EPIC -or- ... Off Network (no VPN): In a web browser, navigate to Partners Workspace and select Epic.

Is Service Desk Dfci?

Please call the IS Help Desk at 617-632-3399 for PCC issues.

Is Helpdesk a MGH?

Please contact the MGH Help Desk at 617-726-5085 for encryption assistance.

Is service desk a good job?

It's a good gig, and it can be fulfilling. The median salary for computer support specialists, the Bureau of Labor Statistics says, is around $52,000. Education requirements vary, but the job requires deep computer knowledge and good technical and interpersonal skills.

What is service desk job description?

Service desk standards Identify and diagnose issues and problems. Categorize and record reported queries and provide solutions. Support problem identification. Advise users on appropriate course of action. Monitor issues from start to resolution.

What do you mean by service desk?

What is a service desk? ITIL's definition of a service desk is as follows: “The single point of contact between the service provider and the users. A typical service desk manages incidents and service requests, and also handles communication with the users.”

What is the role of service desk?

Service desks are designed to handle both incidents and service requests. An incident is an event that results in a disruption in service availability or quality. On the other hand, a service request seeks help with a routine task, such as helping a user change a password or getting a new user set up in work systems.

DFCI and SEMM management for UEFI : Intune - reddit

A super small (20 user) site I recently took over doing work for, has been using JAMF for MDM for a few iPads and iPhones. They dont do anything crazy, just a basic security profile, and some apps that are provisioned without needing an AppleID.

How to use Device Firmware Configuration Interface (DFCI) for Surface ...

By Lothar Zeitler – Senior Program Manager | Microsoft Endpoint Manager – Intune The pandemic rapidly evolved the way we work, and as more people work from home, IT administrators need to manage their devices remotely. According to the Microsoft Work Trend Index, in 2021, 46% of the workforce plan...

Lenovo - DFCI support? : Intune - reddit

So, basically intune stinks at doing simple things like pushing out a reg hack, mapping drives or doing file copy/deletes. We used Desktop Authority and Appsense EM to do this in the past with domain joined users/computers. lots of great logic and ease of use when used with on-prem AD and VPN.

How to configure DFCI?

You can configure DFCI settings during the initial setup process or later by editing the DFCI profile. Click OK and then select Create. Select Assignments and under Select groups to include select the Azure AD security group that contains your target devices, as shown in the following figure. Click Save.

What is DFCI in Microsoft Intune?

With Device Firmware Configuration Interface (DFCI) profiles built into Microsoft Intune, Surface UEFI management extends the modern management stack down to the UEFI hardware level. DFCI supports zero-touch provisioning, eliminates BIOS passwords, provides control of security settings including boot options and built-in peripherals, and lays the groundwork for advanced security scenarios in the future. For answers to frequently asked questions, see Ignite 2019: Announcing remote management of Surface UEFI settings from Intune.

What is DFCI on Surface?

With Device Firmware Configuration Interface (DFCI) profiles built into Microsoft Intune, Surface UEFI management extends the modern management stack down to the UEFI hardware level. DFCI supports zero-touch provisioning, eliminates BIOS passwords, provides control of security settings including boot options and built-in peripherals, and lays the groundwork for advanced security scenarios in the future. For answers to frequently asked questions, see Ignite 2019: Announcing remote management of Surface UEFI settings from Intune.

When adjusting settings directly in UEFI, do you need to ensure the device fully restarts to the standard Windows?

When adjusting settings directly in UEFI, you need to ensure the device fully restarts to the standard Windows login.

Can you remove DFCI policy settings?

When you create a DFCI profile, all configured settings will remain in effect across all devices within the profile’s scope of management. You can only remove DFCI policy settings by editing the DFCI profile directly.

What is frontline support?

Frontline Support provides advanced technical support to DFCI faculty and staff, distinct and in addition to the Partners Service Desk (Help Desk). Included in our support domain are non-standard equipment and configurations that are part of the diversity of tools and configurations critical to successful research work. Our goal is to have a well-staffed support team with the right blend of technical expertise and knowledge to support the wide array of activities carried out by DFCI faculty and staff.

What to do if you have trouble connecting to Epic?

If you have trouble connecting to Epic, first make sure your Citrix Receiver software is up to date. Do not upgrade to the latest version of Citrix if you are using a Partners PC. After installing Citrix on Windows 10, check the default app to handle .ica file extensions is Citrix Connection Manager, detailed instructions here.

Does DFCI require encryption?

DFCI requires that all devices used for any DFCI business to be encrypted. If you have purchased a computer through DFCI purchasing, encryption is part of the acquisition process, and you don't need to do anything further. However, if you are using a device for business that has not gone through DFCI's purchasing process, please contact the IS Service Desk and note in the request: "DFCI Research — Encryption Request."#N#When we receive a new laptop (purchased with DFCI funding), we install a STOP tag and a Warning sticker. These allow us to identify a device if it is lost or stolen.#N#Mac users have the ability to encrypt automatically by installing the PEAS Self Service software. Read about it here.

Do all computers need to be encrypted for DFCI?

Note: All computers connecting to the DFCI network must be encrypted. Please view our encryption information to learn how to request this service.

Does Dana-Farber use a thumb drive?

Dana-Farber encryption policy requires anyone using a flash drive (thumb drive) to use a hardware encrypted flash drive .#N#Kingston 32GB DataTraveler Vault Privacy 3.0 Flash Drive is one of the approved encrypted USB flash drives available from PC Connection.#N#Contact Beth Gosselin to order.

Is DFCI participating in Strides?

As of Monday April 20, 2020 DFCI will be participating in the NIH STRIDES Initiative. Joining the initiative will give researchers with NIH funded grants, access to discounts for services offered by Google Cloud Platform (GCP).

What is a read additional system-wide change?

Read Additional system-wide changes made to broaden timely access to these resources ​ (Login with Partners username and password required.)

Where is the Partners Workspace?

Partners Applications are available to users via Mac, Windows or Mobile device via the Partners Workspace available at https://workspace.partners.org from either in-hospital, or remotely (Partners Username and Password required).

What is the role of access management registrar?

The Access Management Registrar reports to the Access Management Supervisor and is responsible for registering patients for outpatient and inpatient services. These functions include, but are not limited to, collecting demographic and insurance information, confirming insurance eligibility, verifying benefits, and obtaining health plan authorizations for inpatient admissions. In addition, the …

What is an ACRM?

The Immune Effector Cell group is seeking an Assistant Clinical Research Manager (ACRM) whose primary role would be to assist with managing clinical research coordination activities, including staff training and support using Good Clinical Practice, under the auspices of the Principal Investigator. The ACRM, in collaboration with the program’s Clinical …

Where is Dana-Farber Cancer Institute?

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases.

Topics

Outlook for the web was previously named Outlook Web Express and Outlook Web Access (OWA). No matter what you call it, you can access your Mass General Brigham outlook content via a web browser.

Authentication Options for External Users

Users who have a phone or text-enabled phone set up in Password Self Service can authenticate via text message or phone call.

Microsoft Outlook for the web

Tipsheet: Microsoft Outlook Web Express - This guide provides helpful information for anyone who accesses Outlook email on different computers during their workday or on shared workstations.

Do I need DFCI for UEFI?

The device manufacturer must have DFCI added to their UEFI firmware in the manufacturing process, or as a firmware update that you install. Work with your device vendors to determine the manufacturers that support DFCI, or the firmware version needed to use DFCI.

Can you change DFCI settings?

You can also change existing DFCI settings on devices that are in use. In your existing DFCI profile, change the settings and save your changes. Since the profile is already assigned, the new DFCI settings take effect when next time the device syncs or the device reboots.

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