Remote-access Guide

customer remote access policy

by Margret Osinski Published 2 years ago Updated 1 year ago
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Remote Access Policy October 05, 2021 18:02 Written authorization from the Customer is required prior to any remote access session conducted by NetXposure. All remote access sessions will be logged by NetXposure, including details of logon/logoff times, systems accessed, and specific tasks performed by Technician (NetXposure sysadmin).

A remote access policy defines the conditions, remote access permissions, and creates a profile for every remote connection made to the corporate network. Through remote access policies you can define the following: Grant or deny dial-in based on connection parameters such as type and time of the day.

Full Answer

What is a remote access policy?

Remote access is any connection made to an organization's internal network and systems from an external source by a device or host. Remote locations can be almost anywhere in the world, from the employee’s home to an off-site office, hotels, transportation hubs, and cafes. What Is a Remote Access (Control) Policy?

What are the security guidelines for remote access?

Remote policies have guidelines for access that can include the following: Hardware and software configuration standards for remote access, including anti-malware, firewalls, and antivirus Encryption policies Information security, confidentiality, and email policies Physical and virtual device security

What is a remote access policy (rap)?

You’ll find remote access policies implemented across every industry vertical, including healthcare, government, manufacturing, and finance, and they apply to all remote workers across all departments What Is a Network Security Policy? A remote access policy is commonly found as a subsection of a more broad network security policy (NSP).

What are the challenges of remote access protection?

However, access from outside the physical walls and firewall protections of the company can invite numerous connectivity, confidentiality, and information security challenges.

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What should be in a remote access policy?

A remote access policy should cover everything—from the types of users who can be given network access from outside the office to device types that can be used when connecting to the network. Once written, employees must sign a remote access policy acceptance form.

How a remote access policy may be used and its purpose?

The purpose of a remote access policy is to outline the expectations of those users' behaviors while connecting to your network in an attempt to safeguard that network from viruses, threats or other security incidents.

Why is a remote access policy definition a best practice for handling remote employees and authorized users who require remote access from home or on business trips?

A remote access policy aims to keep corporate data safe from exposure to hackers, malware, and other cybersecurity risks while allowing employees the flexibility to work from remote locations.

What are the examples of remote user security policy best practices?

Best Practices For Remote Access SecurityEnable encryption. ... Install antivirus and anti-malware. ... Ensure all operating systems and applications are up to date. ... Enforce a strong password policy. ... Use Mobile Device Management (MDM) ... Use Virtual Private Network (VPN) ... Use two-factor authentication.More items...•

What is a access policy?

n. Principles or procedures that control the conditions under which individuals have permission and ability to consult a repository's holdings.

What is remote access control?

Remote access control refers to the ability to monitor and control access to a computer or network (such as a home computer or office network computer) anywhere and anytime. Employees can leverage this ability to work remotely away from the office while retaining access to a distant computer or network.

Why is it a best practice of remote access policy definition to require employees and fill in a separate VPN remote access authorization form?

Why is it a best practice of a remote access policy definition to require employees and users to fill in a separate VPN remote access authorization form? It is best practice of a remote access policy as it makes sure there are no repudiation of the user so that only authorized person can access the important documents.

What is a best practice for compliance in the remote access domain?

Instead, a best practice is to adopt the principle of least privilege, which means that access for all users should be blocked by default and enabled only for the specific accounts that require it.

How do you protect remote access?

Basic Security Tips for Remote DesktopUse strong passwords. ... Use Two-factor authentication. ... Update your software. ... Restrict access using firewalls. ... Enable Network Level Authentication. ... Limit users who can log in using Remote Desktop. ... Set an account lockout policy.

What is the purpose of a privileged access policy?

Privileged access (root, superuser, or administrator) – Gives the user full and unrestricted access rights on the workstation/server. This includes installing any hardware or software, editing the registry, managing the default access accounts, and changing file-level permissions.

What is the purpose of a password policy?

A password policy is a set of rules designed to enhance computer security by encouraging users to employ strong passwords and use them properly. A password policy is often part of an organization's official regulations and may be taught as part of security awareness training.

What is the use of policy?

A policy is a set of rules or guidelines for your organization and employees to follow in or to achieve compliance. Policies answer questions about what employees do and why they do it. A procedure is the instructions on how a policy is followed.

What constraints are available for use in a remote access policy?

Once a remote access policy has authorized a connection, it can also set connection restrictions (called constraints) based on the following: Encryption strength. Idle timeout. IP packet filters.

What is remote access in a company name?

Remote access is defined as any connection to [COMPANY NAME]’s internal network from a location outside of any affiliated company offices.

Why is remote access important?

Today, every organization should have a robust remote access policy that provides employees with clear direction on how to connect securely when at home or on the road. As remote work opportunities increase and travel remains a big part of corporate life, it’s more important than ever for organizations to ensure their employees have a secure means of accessing critical corporate data from any location.

How should VPN usage be monitored?

Monitoring. Remote access and VPN usage should be logged and monitored in a central database and reviewed regularly to detect anomalies and make changes to remote access privileges.

How long do remote users have to log in?

Remote access must be logged in a central database and kept for a period of at least 30 days. Access logs must be reviewed regularly.

What is the purpose of the Company Name policy?

The intent of this policy is to establish guidelines specifically pertaining to remote access to [COMPANY NAME]’s internal network. Preventing unauthorized access to company data from insecure networks is of utmost importance to [COMPANY NAME]. This policy is designed to ensure remote and/or traveling employees have the ability to securely connect to the corporate network without fear of threat and to provide the Company with an additional means of monitoring and controlling access to the internal network.

What to do if your connection is compromised?

If you believe your connection may have been compromised, please immediately report the incident to [RELEVANT CONTACT].

Is multifactor authentication required for VPN?

And to make it even stronger, we recommend multi-factor authentication as a requirement for VPN access. Restricted use. Remote access privileges shouldn’t be given out in the office like candy, but rather on an as-needed basis.

What is remote access to CCC?

Remote access to the CCC network is provided as an extension of your normal work environment. Remote access support is provided during Normal Business Hours. If you are using remote access to provide off-hours support and you experience issues with connectivity, you may have to travel to your office to provide said support.

What is DCL3 remote access?

Remote Access to DCL3 data (formerly referred to as PCI Identity Data ) is restricted and can only be accessed using a secured CCC system meeting DCL3 security standard. This type of access requires additional approval by the Appropriate CCC Authority.

What is remote access policy?

A remote access policy is the set of security standards for remote employees and devices. A company's IT or data security team will typically set the policy. Virtual private network (VPN) usage, anti-malware installation on employee devices, and multi-factor authentication (MFA) are all examples of things that can be included in a security policy for remote access.

Why is remote access important for a business?

When some or all of a business's employees and contractors work from home, internal data protection teams can have less control and visibility of data security. Strong remote access security policies can help safeguard the personal and confidential data that is protected by the GDPR.

What does the GDPR require?

The GDPR is a very broad set of regulations. Among other things, it requires several specific actions that data controllers and processors need to take. Some of these include:

What should businesses with remote workforces do to ensure data security?

The following steps are therefore a very important part of any remote access policy (not an exhaustive list):

What are the requirements for GDPR?

The GDPR is a very broad set of regulations. Among other things, it requires several specific actions that data controllers and processors need to take. Some of these include: 1 Record keeping: Data processors must keep records of their processing activities. 2 Security measures: Data controllers and processors must regularly use and test appropriate security measures to protect the data they collect and process. 3 Data breach notification: Data controllers that suffer a personal data breach have to notify appropriate authorities within 72 hours, with some exceptions. Usually, they also have to notify the individuals whose personal data was affected by the breach. 4 Data Protection Officer (DPO): Companies that process data may need to hire a Data Protection Officer (DPO). The DPO leads and oversees all GDPR compliance efforts.

Why do remote employees need to be protected?

Remote employee endpoint devices (such as laptops, desktop computers, and smartphones) must be protected from cyber attacks, because a malware infection could result in a data breach . Devices should have anti-malware software installed at a minimum. A secure web gateway can also help protect employees as they browse the Internet.

What is the GDPR?

The General Data Protection Regulation (GDPR) is a comprehensive data privacy law that establishes a framework for the collection, processing, storage, and transfer of personal data. It requires that all personal data be processed in a secure fashion, and it includes fines and penalties for businesses that do not comply with these requirements.

What are the risks of remote access?

Many potential risks accompany vendor remote access —from introducing malware into your systems to technical and business dangers.

Why is remote access important?

It is essential for these individuals to have safe, anytime, anywhere access to corporate networks and services.

What percentage of Verizon network intrusions exploited weak or stolen credentials?

According to Verizon’s Data Breach Investigation Report, “76 percent of network intrusions exploited weak or stolen credentials.” Since vendors don’t need constant access to your network, they often use one remote access tool license and share generic logins and passwords across technicians. This makes the credentials easy for hackers to guess. What’s more, the vendor’s ex-employees often retain remote access to your systems.

How many factor authentication is required for a network?

For optimum protection and a clean audit trail, require everyone who accesses your network to use unique credentials and at least two-factor authentication. This will make it harder for a hacker to successfully use stolen vendor credentials.

What is the Telework Enhancement Act?

The Telework Enhancement Act requires federal agencies to have policies to govern and promote teleworking. Between teleworkers and vendors, we are challenged to enable secure access for increasingly large and diverse workforces, while simultaneously dealing with smaller budgets and tightening compliance mandates.

What happens if you give access to an outsider?

Recognize that granting system access to an outsider lowers your security level to that of the external provider. If they lack strong security controls, they become your weakest link. If a hacker compromises their system, that partner can become a backdoor into your environment .

Why is reducing network entry points important?

By reducing network entry points to the least amount that are necessary, you increase your ability to monitor and block unwanted activity on your network.

What is a remote work policy?

A remote work policy — also known as a work from home policy or telecommuting policy — is a set of guidelines that outlines how and when it’s appropriate for employees to work outside the office. These policies often cover who is eligible to work remotely, communication expectations, time-tracking processes, data security rules, legal considerations and more.

What are the ground rules for remote work?

Here are 11 ground rules, guidelines and expectations to consider including in your remote work policy: 1. Purpose and scope. Start by explaining why you created the policy and who it applies to.

What are the benefits of remote work?

Remote work can [ list of benefits remote work will bring to your business — e.g., improve productivity, reduce office and parking space, reduce traffic congestion, enhance work/life balance, protect the health and safety of employees during COVID-19 ]. [Optional] This remote work policy is in effect due to COVID-19 and public health guidelines ...

How many days can you work remotely?

Your remote work policy may state that people in sales or client-facing roles can only work from home two days per week, for instance. You can also create other criteria rules, like only employees who’ve worked at your company for at least three months are eligible to work from home, or only those who don’t have active disciplinary actions on file can work remotely.

What is required for a non-exempt employee to work remotely?

In accordance with the Fair Labor Standards Act (FLSA), non-exempt employees who work remotely are required to strictly adhere to required rest and lunch breaks, and to accurately track and report their time worked using [ Company Name ]’s time-tracking system. Non-exempt employees must also obtain prior written approval from their supervisor before working any overtime.

Why is it important to have a work from home policy?

That’s why it’s important to create a work from home policy that sets expectations for your employees, keeps them on track while working from home and helps mitigate any potential legal problems. Here are 11 ground rules, guidelines and ...

Do remote employees have to attend meetings?

Remote employees will be required to attend [ annual company retreat, bi-monthly meetings, etc.] in person. Travel expenses will be reimbursed as outlined in [ Company Name ]’s travel policy.

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