Remote-access Guide

baker world remote access

by Ebba Dickens Published 2 years ago Updated 1 year ago
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How to connect to Baker McKenzie support via Goverlan?

Click Start Support Session to generate the unique access code. Provide the support team member the 9-digit access code to begin the remote connection. Remote control is provided via Goverlan Reach. During the session, the Baker McKenzie technician could be able to fully control your computer for purpose of support.

How does remote control work with Baker McKenzie?

Remote control is provided via Goverlan Reach. During the session, the Baker McKenzie technician could be able to fully control your computer for purpose of support. Once you close the support session, the technician will no longer be able to control or see your computer.

What is the phone number for Baker McKenzie support?

International: +1 312-856-HELP (4357) Local: click here for local numbers. ITHD@bakermckenzie.com. Remote Control: If the support team requires remote control access to your computer, you will be provided a pin code that can be entered below.

What happens during a Baker McKenzie support session?

During the session, the Baker McKenzie technician could be able to fully control your computer for purpose of support. Once you close the support session, the technician will no longer be able to control or see your computer.

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How long does it take to install Worldox Web 3.0?

The recent update of Worldox GX4 Professional includes the Worldox Web 3.0 product at no additional charge. It can be implemented quickly (2-3 hours) and users can learn to use it in less than an hour. The installation and training can all be completed remotely.

Where is the Worldox GX4 Cloud?

Worldox GX4 Cloud is available in the US, Canada, and Australia. Worldox GX4 Cloud uses the same connection technology as Worldox GX4 Enterprise, with the difference being that the application and data is hosted by World Software Corporation.

Does Baker Cadence have remote access?

We want to ensure that our clients are fully aware of the remote access capabilities of the products they have purchased.

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