Remote-access Guide

ahcccs remote access

by Fredrick Bernier Published 2 years ago Updated 1 year ago
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How do I find AHCCCS in Arizona?

For more information, contact the RBHA in your area: Central Arizona at 800-564-5465; Northern Arizona at 800-640-2123; Southern Arizona at 866-495-6738. You need to choose a health plan that serves your county. All AHCCCS health plans provide the same covered medical services.

How do I Choose an AHCCCS health plan?

You need to choose a health plan that serves your county. All AHCCCS health plans provide the same covered medical services. Before choosing a health plan, check with your doctor, pharmacy or hospital to see if they work with the plan that you want.

What is AHCCCS online?

AHCCCS Online is an AHCCCS website designed for registered providers. It offers the convenience and efficiency of several online services, including: Fee-For-Service (FFS) Claims Status Fee-For-Service (FFS) Claims Submissions

What behavioral health services do AHCCCS members receive?

Most AHCCCS members receive all behavioral health services through their chosen ACC plan instead of from a RBHA. Services include but are not limited to: Mental health counseling Psychiatric and psychologist services Opioid Use Disorder and Treatment

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Can I use teladoc with AHCCCS?

We accept all forms of insurance, including AHCCCS.

Is AHCCCS the same as Medicaid?

The Arizona Health Care Cost Containment System (AHCCCS) is Arizona's Medicaid agency, and Medicaid within the state is often referred to as “AHCCCS.” Although the agency provides the medical insurance coverage, DES determines the eligibility for Medicaid.

How do I contact AHCCCS?

1(855)HEA-PLUS (1-855-432-7587) - Calls Answered Monday through Friday 8 a.m. – 5 p.m.

How long does AHCCCS take to approve?

At the latest, 45 calendar days from the application date.

How much money is too much for AHCCCS?

You and your family can usually get AHCCCS if your family's income is at or below 138% of the Federal Poverty Guidelines (FPG) ($18,754 for an individual in 2022, $38,295 for a family of four).

What is the income limit for AHCCCS in AZ?

AHCCCS offers health insurance for adult relatives who are living with and caring for a child under 19 years old and who meet income and eligibility requirements....Income Limits.Household SizeGross Monthly Income Limit Effective 02/01/20221$1,2012$1,6183$2,0354$2,4522 more rows

What insurance is AHCCCS?

Arizona Health Care Cost Containment System (AHCCCS) is Arizona's Medicaid agency that offers health care programs to serve Arizona residents. Individuals must meet certain income and other requirements to obtain services.

What is access Arizona?

The Arizona Long Term Care System (ALTCS) program is for individuals who are 65 or older, blind, or disabled and need ongoing services at a nursing facility level of care. However, program participants do not have to reside in a nursing home.

How do I know if I have AHCCCS?

You can also call (855) 432-7587 if you need health plan enrollment information. Once eligible, AHCCCS will send an AHCCCS ID Card with health plan information for each eligible person in your household.

Can you get AHCCCS if you are unemployed?

AHCCCS. Losing income could make you eligible for coverage by the Arizona Health Care Cost Containment System, which administers Medicaid and KidsCare programs for Arizonans. If you have lost work and insurance, you can apply at the program's website to see if you qualify for coverage.

Can I use AHCCCS out of state?

COVERAGE OUT OF STATE Medical services are required because of a medical emergency. Documentation of the emergency must be submitted with the claim to AHCCCS. another state. absence from the state or the member's condition must be stabilized before returning to the state.

Who qualifies for AHCCCS in AZ?

Individuals Who are 65 or Older. Individuals Who are Blind or Have a Disability. Individuals Who Require Nursing Home or In-Home Care. Individuals With Developmental Disabilities who Need Long Term Care.

Is AHCCCS the same as Medicare?

AHCCCS is Arizona's State Medicaid Program. AHCCCS Members who also have Medicare are called Dual Eligible Members. Being enrolled in the same health plan for Medicare and Medicaid is called “alignment.”

Who qualifies for Medicaid in Arizona?

To be eligible for Arizona Medicaid, you must be a resident of Arizona, a U.S. national, citizen, permanent resident, or legal alien, in need of health care/insurance assistance, whose financial situation would be characterized as low income or very low income. You must also be one of the following: Pregnant, or.

What does Medicaid cover in Arizona?

What Does Medicaid Cover in Arizona? Doctor visits, immunizations, x-rays, lab work, pregnancy care, surgical services, emergency care, family planning, dialysis, and behavioral health are just the beginning when it comes to services covered by Medicaid in Arizona.

What is the difference between Medicare and Medicaid?

Medicare is a federal program that provides health coverage if you are 65+ or under 65 and have a disability, no matter your income. Medicaid is a state and federal program that provides health coverage if you have a very low income.

How to open a service ticket for APEP?

A Service Ticket can be opened by emailing APEPTrainingQuestions@azahcccs.gov or Provider Assistance (602)417-7670 option #5. Please have the email address associated with the SSO available.

Who is the provider domain administrator?

The APEP user who submits the Provider Enrollment application becomes the Provider Domain Administrator for that application. The Provider Domain Administrator has the responsibility of assigning rights for all users within the organization to access the provider's file.

Can the Provider Assistance Call Center reset a SSO?

The Provider Assistance Call Center cannot reset or provide additional information regarding the SSO other than creating the Service Ticket.

Can you share APEP passwords?

A user ID and password should be established for each individual accessing APEP and should not be shared. To avoid sign on errors, it’s recommended to only create 1 user ID and password and Do not copy and paste the user ID and password into the fields when prompted.

What is a user access request form?

The User Access Request Form is used by ISD Data Security to gather the information and authorization necessary to grant external users access to data on the AHCCCS computer systems. If requesting a new account, this form must be accompanied by a signed External User Affirmation Statement.

What is an external user affirmation?

The External User Affirmation Statement is an agreement signed by external users who have access to the AHCCCS computer network and data. Users who sign this statement are agreeing to abide by all applicable laws, rules and AHCCCS directives.

How to contact RBHA in Arizona?

For more information, contact the RBHA in your area: Central Arizona at 800-564-5465; Northern Arizona at 800-322-8670; Southern Arizona at 866-495-6738.

What to do if a concern cannot be resolved by a program contractor?

In the event a concern cannot be resolved by your program contractor, you will receive a response informing you of this. If your concern can be handled by another program contractor, you will receive a response informing you of an approval to change program contractors. The following are examples of concerns to take to your program contractor for resolution. This list is not all-inclusive:

How to find behavioral health services?

To find organizations providing behavioral health services that are owned and/or operated by Peers and Family Members please contact the Office of Individual and Family Affairs at oifa@azahcccs.govor call 1-800-654-8713. To find a specific provider, please visit the individual T/RBHA website above and search its online directory of providers. The directory includes detailed information for all providers including peer- and family-run providers.

How to contact a behavioral health organization?

To find organizations providing behavioral health services that are owned and/or operated by Peers and Family Members please contact the Office of Individual and Family Affairs at oifa@azahcccs.gov or call 1-800-654-8713.

Can you continue to receive behavioral health services from a TRBHA?

Members may continue to receive behavioral health services from a TRBHA ( where available) if enrolled with AIHP

Did RBHA change?

RBHA-covered services did not change for these members. RBHAs also continue to provide crisis, grant funded and state-only funded services. To align with their respective ACC health plans in each geographic service area, the names of the RBHAs changed on Oct. 1. 2018. Geographic Service Area.

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