Remote-access Guide

adelaide uni remote access

by Glennie Cummerata Published 2 years ago Updated 1 year ago
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If you require specialist remote access to connect to the University network, you will need to submit an IT Security policy exception request via the MyIT portal (ServiceNow). This applies to applications including AnyDesk, Chrome Remote Desktop, ScreenConnect and Team Viewer.Jul 13, 2022

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Need to set up ADAPT?

To use ADAPT, you will need to install Citrix Workspace. Use the button below to download it directly from the Citrix website, or check the Setup Guides for specific instructions.

Why use ADAPT?

Get access to university licensed applications, desktop and storage from anywhere and on any device

What is Zoom for University of Adelaide?

Zoom is a video communication tool that enables you to participate in meetings or conferences and host online learning environments. If you're using Zoom, please visit the Using Zoom at the University of Adelaide page to learn how to use it safely.

How to log in to UOA email?

From the quick links (top right of the UoA webpage) select ' University Email '. Scroll down and click on ‘ Login to Staff Email and Calendar’

What is an ADAPT?

ADAPT mimics your work desktop, so that you can open all of the software and files on your work computer as you usually would. However, accessing files may seem slow.

Where is the Mail and Calendar page in UofA?

Otherwise, from the menu across the top of the UofA webpage, click on Staff and then click on ‘ Mail and Calendar’ in the left side menu. The web-based version looks a bit different to the desktop version, so you may want to keep the Outlook on the web support page handy.

Can you forward calls to an external number?

If you’re working offsite, you don’t have to miss calls to your work number: you can have them forwarded to an external number. If you are at work (or have a colleague able to assist), you can use your desktop phone handset to forward calls to an external number, or you can do this using the Self Care Portal. You can find the guides for both options here (see page 2).

Can I work from home on a university laptop?

Paperwork you may require. *It is preferable to use a University-owned laptop to work from home, but if no other options are available, you can take your University desktop machine home to work on. If you do so, you may also need to take your network cable home with you, as most desktop computers do not have wi-fi.

Ask ADEL

If you are a current student with active enrolments, you can connect to the UofA or UofA-5ghz networks using your student ID number (axxxxxxx) and password.

How do I connect to the University's wireless network?

If you are a current student with active enrolments, you can connect to the UofA or UofA-5ghz networks using your student ID number (axxxxxxx) and password.

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