Remote-access Guide

abdn remote access email

by Sarina Treutel Published 2 years ago Updated 1 year ago
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You can access your University email both on and off campus - all you need is a web browser and an internet connection. Login to Outlook at https://outlook.com/abdn.ac.uk using your username@abdn.ac.uk, e.g. u99jb19@abdn.ac.uk Other Services Other remote access services for registered students of the University:

Full Answer

How do I get access to abdn?

Access should be requested via Service Desk - servicedesk@abdn.ac.uk Access should be requested via Service Desk - servicedesk@abdn.ac.uk Registered Staff and Research Postgraduate students with domain joined, Windows 7+ laptops Authorised External (e.g. consultants, visitors, etc.) Authorised External (e.g. consultants, visitors, etc.)

How do I access my university email and calendar remotely?

Use Outlook Web App (OWA 365) to access your university email and calendar remotely via a web browser from any location that provides internet access. See Learners' Toolkit to download user guides on configuring compatible mobile devices.

What are the remote access services?

The Remote Access services provides staff and students with secure, authenticated access to personal and shared network filespace and to web-based resources from outwith the university network.

Where can I find the resource mailboxes in abdn?

Resource mailboxes for bookable rooms or equipment. See www.abdn.ac.uk/staffnet/working-here/it-account.php for details. Requests to search and retrieve messages which have passed the retention period in Recover Deleted Items folder are logged with the Service Desk.

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About remote access

The Remote Access services provides staff and students with secure, authenticated access to personal and shared network filespace and to web-based resources from outwith the university network.

Direct Access (Staff Only)

Direct Access seamlessly connects your University owned and managed Windows laptop to the University network whenever you are off campus and have an internet connection.

What is Outlook for University of Aberdeen?

Microsoft Outlook is the standard email and calendaring package for staff and research postgraduate students at the University of Aberdeen. Part of the Microsoft Office suite, Outlook is a personal information management tool that displays your email, contacts and calendar within one integrated product. Help and support: User guides - in Toolkit.

What is mailing list?

Mailing lists are provided for the circulation of information to all students or student types (i.e. undergraduate, all taught postgraduates, or all research postgraduates).

Is bulk email a scam?

While bulk email can be an efficient way of communicating information to a large number of people – for example instructing recipients to visit a website – the characteristics of bulk emails mean they are often mistaken for phishing scams. This means that our mail filters may direct your legitimate email straight to recipients’ Junk Email folders; or that your recipients suspect your email is a phishing scam and delete it.

Does Outlook have a personal address list?

Outlook has facilities for creating a personal address list, or Contact Group See our fact sheet Creating and Using Contact Groups.

Can Mailman lists contain external email addresses?

Mailman lists can contain external email addresses as well as those of staff and students. However, the service is provided primarily for local use. If you envisage setting up a wider discussion list, open to academics and researchers on a national level, see National Lists below. User guides.

What is remote access service?

The Remote Access service provides staff and students with secure, authenticated access to personal and shared network filespace and to web-based resources from outwith the university network.

What is remote VPN?

Remote VPN is a self-service function. Download and install the Remote VPN client from https://remote.abdn.ac.uk

Is remote VPN software?

Remote VPN has been tested by IT Services staff on a variety of platforms and operating systems. However, IT Services is not responsible for any software/hardware conflict or failure on personal devices that may occur as a result of the Remote VPN installation. Users who are in doubt should contact the IT Service Desk before installation.

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Service Description

Features

Users

Service Hours

Support and Documentation

Request Process

  1. Direct Access is enabled automatically on University owned and managed Windows laptops (if not replaced by F5 VPN).
  2. F5 VPN is enabled automatically on recently issued  University owned and managed laptops.
  3. Web VPN is a self-service function. Access the Web VPN at https://remote.abdn.ac.uk
  4. VDI is accessed via a web browser, free app or by installing the VMware Horizon Client – see …
  1. Direct Access is enabled automatically on University owned and managed Windows laptops (if not replaced by F5 VPN).
  2. F5 VPN is enabled automatically on recently issued  University owned and managed laptops.
  3. Web VPN is a self-service function. Access the Web VPN at https://remote.abdn.ac.uk
  4. VDI is accessed via a web browser, free app or by installing the VMware Horizon Client – see user guide.

User Responsibility

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